Skip to content

Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to billing. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.


Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

469 results found

  1. You have moved the Accounting Report away from the main screen and into a sub category of Finance.

    This is a terrible idea.

    Please move it back.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Would be great if the purchase order number created is connected to each reservation so we can have different numbers for different reservations but send one invoice

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. When a customer is making his check/in on the kiosk, i want to be able to ask them for a preauthorization before getting their keys.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Summary of the Issue

    During check-out, we frequently face the problem that POS receipts (e.g. from MEWS POS or other integrations) cannot be properly split across multiple rooms or guest invoices.
    This is because identical POS items are automatically merged into a single billing item (e.g. multiple grape juices combined into one position).

    Once merged, this item cannot be split afterwards and can therefore only be settled on one invoice.
    The only workaround is to manually calculate and allocate amounts across different payment methods, which is time-consuming and error-prone.

    In contrast, bookable services (e.g. breakfast) are handled as individual, divisible…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Be able to quickly and easily export all invoices (in PDF format) for a specific period (day, week, month) with a single click.
    Currently, you have to click on each invoice, print it, and save it as a PDF.
    An individual PDF export for the desired period would make this task much easier.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Bitte so einstellen, dass MEWS die Rechnung nicht "Meier-21-2-418E" benennt, sondern "21.02.2026 - 22.02.2026 (Martin Meier)". Das wäre weitaus verständlicher und würde uns helfen verschiedene Rechnungen besser zu überblicken.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Allow controlled edits/voids of incorrect posting during a reasonable period (configurable).

    Prevent misuse: of course, lock items after the window or after key lifecycle events (e.g., allocation to stay charges or end-of-day posting).

    Ensure reporting accuracy: automatically update tax journals, VAT reports, and revenue/prepayment ledgers when correction is made.

    Reduce Manual burden: fewer compensating entries, cleaner financials between source and external systems

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. It is required that the NEW Guest Ledger can be printed in order to be able to view the actual outstanding payments.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. New timing option needed. There is continuous and monthly billing automation. I'm posting this on a behalf of a property that expressed interest in having weekly billing automation.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I would like to request a small development regarding the deposit payments in customer's bill.
     
    Could you please add two new fields on the deposit payment rows:
    - The payment date of the deposit
    - The consumption date of the deposit
     
    These additions would greatly help us in tracking the right deposit when we have done some corrections for the deposit.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I was wondering if it would be possible to add the additional Revenue and product Revenue into the ADR. At the moment it is only calculating the ADR depending on the Revenue and not Total Revenue, creating therefore discrepancies with the actual ADR.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. It should be possible for a task to be created automatically if there is an outstanding balance in a reservation one day after departure.
    At the moment, it is only possible to create a control task. However, this task is also created if the balance is 0 one day after departure. Mews should first perform a check and then create a task only if the balance is not 0.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Wenn Gäste online buchen & Zahlen, wird eine Rechnung (Rechnungsnummer X) erstellt. Wenn der Gast dann eincheckt, wird nach Rechnungsstellung eine "Zahlung" erstellt mit einer neuen Rechnungsnummer. Dadurch gibt es extrem viele Rechnungsnummern, was es für die Finanzbuchhaltung sehr unübersichtlich macht. Kann man Rechnungen / Anzahlungen & Zahlungen sinnvoll kennzeichnen? Können Gutschriften dementsprechend als "Gutschrift" gekennzeichnet werden.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. When adding multiple quantities of the same additional service product to an open bill, the display is different depending on the quantity selected when adding the product.
    - When I input a quantity of 10 or less of the product, the open bill shows each individual product as an individual line on the open bill.
    - When I input a quantity of more than 10 of the product, the open bill shows one line that groups all those products.
    Property would like that one grouped line is displayed on the open bill regardless of the quantity, as this makes it…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. We see the need for being able to set accounting categories as inactive. As for today, they must be marked as "do not use" or similar to avoid linking them to products etc. This causes issues for the ERP systems.

    We can't delete these categories entirely because they may be linked to past transactions and need to be kept for auditing and historical purposes.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. It would be helpful to have the possibility to choose the bill counter for companies or some guests. So you don't have to search for it on the counter list and avoid possible mistakes

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Please make it possible to edit an invoice more than 7 days after the guest’s check-out.

    Ideally, this option could be restricted to the owner only.

    Errors can happen (e.g., adding products, incorrect prices, etc.), and sometimes corrections are needed later.

    It’s also important in cases where the only person who issues invoices (myself) is unavailable, for example when I am out of the office or on holiday.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. In the billing it would be great to have an arrow for switching between the owner and the associated profile.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. To better assist Rental Properties (Monthly Bookable Period) - it would be useful to consider creating an AR page that would
    (1) allow clients to review the accounts and bills by month,
    (2) run invoices by batch,
    (3) Bulk Issue Invoices, and
    (4) improve billing automation to allow multiple (up to 2) automations per Monthly bookable service.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Similar to when a payment fails, creating an automatic task would help with following up on invalid credit cards when a pre-authorization is required

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 23 24
  • Don't see your idea?