Mews Operations (PMS)

Mews Operations (PMS)

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  1. Some kind of description in this field

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  2. is it possible to personalize notes.
    So if you press Ctrl + F and at the top of the note appearse your name.
    Would be a lot faster.

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  3. Persons arriving later to a unit than the already checked in people - cannot be added for only a part of the whole stay. Same with persons departing earlier than the other people of the same unit.
    Within in an apartement 2 people stay 2 nights 2 people stay 4 nights.

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  4. We would like to filter in the Customer profile report so that we can find for example: Arrival only VIP Created Blacklisted profiles

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  5. Setting up a new user in Mews can be confusing. You have to select the correct attribute each time for non-Admin users. In other systems, admin user creates profiles or templates for each position. Front Desk Agent, Concierge, Reservations Manager, Reservations Agent, Front Desk Supv, etc... and pre-assigns attributes to each position making is simple to create a new user.

    A new front desk agent starts and I duplicate the front desk agent template that has all the rights necessary. I can deselect a particular attribute, if needed. However, if the user profile template is updated, all users created using…

    1 vote

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  6. When we receive bookings from destination management companies, the original source of the bookings often come from travel agents before they are sent to a destination mangement company and finally the PMS. In Mews, we are only able to view a single travel agency which means that we can only see the name of the destination management company; we are not able to see the name of the travel agencies that made the original bookings.

    We would like our sales and marketing teams to have insights on the travel agencies that are making reservations.

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  7. Right now to add bookings to the same 'group booking' you have to open the booking then click the '+ reservation' button. If you make a booking through the regular '+' icon that's always visible for example you can't send a confirmation with both bookings in the same email.
    I'd like to have a function that simply allows you to couple or group bookings together to make this process easier.

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