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  1. I would like to see where a company or travel agent profile is attached to a reservation, however the assigned billing company is a third party agent/TMC that is not the main company or travel agent to the booking but have the company / agent profile linked to the reservation also print onto the guest bill header details

    4 votes

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  2. When we open our arrival donut report we would like to see really quickly who paid and who didn't pay.

    For example: green dot-paid everyhing, yellow dot, an amount less than 50 euros to be paid and red dot more dan 50 euros to pay.

    6 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. I tried finding a specific travel agency today and discovered that you are not able to search in the travel agency contracts profile!
    as they are not alphabetically or able to filter other than by country, it is sheer impossible to find anything!
    is there please an improvement coming with regards to agents as this is the most time consuming an illogical part of Mews.
    thanks

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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  4. Lors de la création d'un bloc de réservation (bloc de disponibilité), il faudrait que l'on puisse envoyer des email automatiques au Booker : Devis + rappel d'échéance. De la même manière que les réservations individuelles.

    1 vote

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    3 comments  ·  Other  ·  Admin →
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  5. Make reports also available in readable PDF instead of excel with numerous tabs and columns

    15 votes

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    5 comments  ·  Reports  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Distinguish in the booking in some way (e.g. an icon) who is an adult and who is a child

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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  7. Now when booking in a house use room it is set to one specific room.
    Could it be possible to make a house use room behave as a "regular" reservation in which changing and locking rooms would be possible?

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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  8. I would like to see MMM-DD-YY or DD-MMM-YY formatting.

    My staff is international and gets confused!

    Jul-06-2023
    06 Jul 2023

    vs.

    06/07/23
    07/06/23

    Thoughts?

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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  9. This may be a bug; however, mews applies the returning guest classifaction also in case a guest cancels his booking and then makes a new one. The returning guest classification should only be applied in case of a consumed (checked-in and out) reservation.

    1 vote

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    0 comments  ·  Guest data  ·  Admin →
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  10. Nice improvement, for us its not fully what we need yet. We have every 7 days a cleaning but in case someone stays 9 days it would be great if the system can smartly plan or you can manually move the cleaning to specific days. e.g. for the 9 days plan it in the middle in the stay.Nice improvement, for us its not fully what we need yet. We have every 7 days a cleaning but in case someone stays 9 days it would be great if the system can smartly plan or you can manually move the cleaning to…

    1 vote

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    0 comments  ·  Housekeeping  ·  Admin →
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  11. We are looking to IMPORT new calender events, as we have a chain of 15 hotels and need to add these events seperately for each event, each hotel...
    would be extremely helpful to add all of these events at once

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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  12. Ability to add attachments (photos/documents) to tasks. This is critical for Maintenance and Housekeeping operations as the assignee will be able to see exactly what/where the issue is. In addition, if this element is used for management to assign, track and review team tasks, the ability to add blueprints, schematics, schedules, etc. for maintenance is necessary.

    5 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello Jill,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Very often husband and wife or companions and/or children do travel together. In mews I see when main guest is "Returning" Guest. In this case I would like mews to automatically suggest names of other people who stayed with them the last times. This information could also be stored in Guest profile on his/her own page of mews. Since it is now the 3rd year we are using mews, more and more guests are returning and it would be of good service not to have to ask again information about companions and children who stayed already

    4 votes

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    1 comment  ·  Guest data  ·  Admin →
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    Hello from the Mews product team. 


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. We would like to suggest eliminating to some employees/departments the possibility to see the prices in the system. Currently even the housekeeping department or a user with no privileges added to his / her profile can see the bills and invoices section with the tariffs applied to the reservations. We believe that such data shall be restricted to reservations or administration and not the housekeeping or maintenance team.

    5 votes

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    0 comments  ·  Guest data  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. Housekeeping needs the information whether a child belongs to one or the other child category - in our hotel baby, kid or teen - housekeeping prepares a crib for a baby, a small bed for a child and a special place for teens - so they cannot work with the actual submitted informations.
    Please submit the child categories to the housekeeping reports.

    5 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. There should be another template called " Receivable invoice" sent when invoice is issued that invites the recipient to pay via bank transfer.

    2 votes

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  17. We want to change the options in the guest profile by ourselves.
    at this moment (in the Dutch version) we can only choose between meneer or mevrouw (twice).
    we want to have a option for mijnheer en mevrouw, familie ect.

    6 votes

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    1 comment  ·  Guest data  ·  Admin →
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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. On the dashboard of a guest, we cannot see in one eyesight the previous room number, we have to click on details, or open every past bill.
    It will be usefull to have this information on the screen where all past bookings are displayed, especially if it's a returning guest with a lot of previous stays

    39 votes

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    4 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion

  19. At the moment cancellation Policy for products on a rate group is determined by that products way it is consumed, so say for instance I want to charge the guest for only the first night room tax and breakfast, the breakfast still gets charged for every day of the stay if it is defined to be consumed nightly. this leads to much manual work for frontdesk to be able to charge the cancellation fee correctly.
    A way for the products to be charged a cancellation fee "individually" according to that specific rate group seems the way to adjust this.

    3 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Notifications 🔔 should be sent to the mobile app. This is where we need to be alerted for up-to-the-minute items!

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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