Mews Operations (PMS)

Mews Operations (PMS)

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  1. 5 votes

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  2. 5 votes

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  3. 5 votes

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  4. 25 votes

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    idea to upvote  ·  0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Right now in Rate Management screen, properties are able to see Occupancy in percentage. By implementing this idea, the number of available spaces will be displayed on the same screen.

    29 votes

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    idea to upvote  ·  2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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  6. The ideas around the reservation summary is a good start, but we would like to also attach group T&C's as reference when guests sign and check in. some of the detail required.

    7 votes

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    Hello,

    Thank you for your suggestions and feedback. We are currently researching improvements to group functionality and have updated this request as one to be upvoted by the Mews community.

    We would like to know if you would be referencing the T&C for your staff in group summary, or if you would be adding this information to a registration card/ confirmation email for your guests?

    We look forward to your continued feedback and suggestions.

    Kind regards,
    Aldair

  7. Spaces can vary based on the type of beds that they are furnished with, which is often important for housekeeping to know. Adding support for different bed types and arrangements could help clarify assignments for your housekeeping staff and minimize confusion for guests.

    Support different bed types i.e. Twin, Double etc

    24 votes

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    1 comment  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team.


    We are so pleased to let you know that your feature request has been released.  


    You can set up the bed type definition on the space category level in the Mews web application. Open settings > services > space categories > select Space classification and add you preferred bed definition for example "Standard twin". 


    Thank you again for sharing your idea!

  8. 7 votes

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  9. 7 votes

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  10. All properties to use Currency Exchange Integration for the sale of their rooms and products, while at the same time having a flat exchange rate for currency exchange services at front desk.

    7 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 7 votes

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  12. Currently, phone number is entered as part of a guest's personal information in Mews Navigator or as part of their profile in Mews Commander. As guests enter their number, currently there are no formatting requirements, which can make it difficult as many guests travel from other countries and their country codes are often not included as part of that data. An additionally required country code selector could help clarify all entered details and ensure that all contact information is correct and usable.

    29 votes

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    idea to upvote  ·  1 comment  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  13. In addition to the list of intervals available for export schedules, many properties would prefer to specify their own custom intervals in case they cannot find an existing one that suits their needs. With the option to specify your own interval, users could customize their export scheduling exactly as they need it.

    26 votes

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    idea to upvote  ·  4 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  14. When orders are placed in Mews, there are often notifications sent for confirmation. However, when orders are canceled, it is more difficult to keep track of this lost revenue. Therefore, when orders are canceled, introduction of a notification e-mail could help properties stay more informed as detail of each cancellation would be available for future statistics and analysis.

    28 votes

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    idea to upvote  ·  2 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Mews holds a lot of very important operational data for each property, which is very important to keep record of. Properties often rely on this information to determine future data as well, so with individually accessible and complete storage of each property's historical data, users will always be able to access this data for future reference.

    5 votes

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  16. Using the accounting ledger, accountants can view any outstanding bills or payments that must be collected. However, as these are connected to guest profiles, this does not help to identify debts for company or travel agencies, which are not as easily available in Mews. By adding an additional mode to our accounting ledger, you could easily view all outstanding invoices sorted by the company to which it was issued. Additionally, this would show how long each payment has been overdue and how much each company owes.

    28 votes

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    idea to upvote  ·  1 comment  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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  17. 5 votes

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  18. 5 votes

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  19. In Holland we have surnames with something in front of it. For example Anna van der Ploeg. Surname is Anna, Familyname is van der Ploeg. Alphabetically it has to with P of Ploeg, because van der is just a insertion in front of the name.

    5 votes

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  20. 11 votes

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