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Mews Operations (PMS)

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  1. The search function is useful for quickly finding a reservation or customer profile, however with some compound names and or prefixes attached to names of certain nationalities, it makes this function harder to use since partial searching is currently not possible. Expanding this search function could improve this feature to allow searching for any and all parts of a customer's name, making results more accurate and data easier to navigate.

    67 votes

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  2. Spaces are often priced by category, however additional pricing schemes could become available with the possibility of pricing spaces according to the number of guests accommodated. With the availability of occupancy-based pricing options, properties would have the possibility to set rate price based on the number of people staying in the space rather than applying an empty bed adjustment. This would enable much more pricing flexibility for revenue managers, which could additionally provide even more attractive prices for guests.

    For example: A room could be priced at 100 Euros for 1 person, but the same room could be priced at…

    67 votes

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  3. 11 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  4. 11 votes

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  5. 12 votes

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    0 comments  ·  Guest data  ·  Admin →
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  6. When a secretary or organizer, organize a booking on behalf of someone else, include an additional field for booker on the reservation, so that you could run a reservations report against the bookers.

    71 votes

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    released  ·  1 comment  ·  Operations  ·  Admin →
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  7. 12 votes

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  8. Make additional titles or make title optional for some LEs

    46 votes

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  9. 13 votes

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  10. 16 votes

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    released  ·  1 comment  ·  Other  ·  Admin →
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  11. As customers come to check in for their reservations, sometimes your property may have vacant rooms of a higher category. Therefore, notifications for your front of house staff regarding available room categories for an additional price could be a great way to upsell and book your location to full occupancy.

    55 votes

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    idea to upvote  ·  1 comment  ·  Operations  ·  Admin →
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  12. 12 votes

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    0 comments  ·  Reports  ·  Admin →
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  13. Group bookings can complicate payments, especially if all bookings are being paid for by a single party. Adding the capability to pay deposits for the group as a whole could provide a solution, as this could simplify the payment process for many business travelers or any other group travelers.

    65 votes

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  14. 11 votes

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    on the roadmap  ·  1 comment  ·  Guest data  ·  Admin →
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  15. 12 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  16. Automatic reminder emails for approaching invoice due dates

    67 votes

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  17. Payment report: make payment heading bold once in PDF

    5 votes

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    0 comments  ·  Reports  ·  Admin →
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  18. 10 votes

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    1 comment  ·  Other  ·  Admin →
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  19. Easier search of the overbookings.

    63 votes

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    2 comments  ·  Timeline  ·  Admin →
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    Hi Mewsers!

    Thank you for your comments and feedback.

    We have recently released a new Mews university video that will walk you through an efficient and easy way to view, report and manage your overbookings.

    The video is only 2:30 minutes long, we believe it will be very helpful in solving your request.

    Please see a link to the video below:

    http://go.mews.com/overbookings

    Lets us know what you think in the comments section of this request.

  20. Possibility to run product update for all reservations
    The use case would be to cancel old city tax and add new one

    5 votes

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    unlikely  ·  0 comments  ·  Reports  ·  Admin →
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