Mews Operations (PMS)

Mews Operations (PMS)

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  1. Reservation Report should include a specific column for products a specific column for the accommodation, not only a single column for the total cost.

    11 votes

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    idea to upvote  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  2. It would be very useful to have a report that helps us find guest profile by their classification (VIP, previous complaint, etc.).
    That permits to have an over view of all the guests who have a classification and put some special offer on for them

    1 vote

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there Mewsers!

    Thank you for the feedback.

    You are able to view all profiles that are registered in Mews and have classifications attached from the reservations report. The filter in the report that will help you view this is called “Customer classification”, it sits under the “Group by” section, of the reservations report.

    Should you have any questions regarding this functionality, please contact our customer care team.

    Kind regards,
    Aldair

  3. Nowadays it's still not possible to edit a specific customer profile report (only per arrival day is available). The idea is to create a customer profile with specific filters (available in Internals>Classifications). For instance I would like the list of all the blacklisted customer profiles from an unspecified timeline.

    17 votes

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    2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add Room nights booked to individual reservation reports and include room nights booked to totals, so this information can be summarised easily and does not have to be extracted from the arrival and departure dates.

    11 votes

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  5. Reservations basic report (guest name, notes, arrival date) is cut off when viewed and printed to PDF (for example to report daily to all departments avoiding every manager having to pull the same report in the morning). Long exported version is too detailed, so what is needed is the VIEWED version ensuring it fits on PDF to be able to share via email.

    23 votes

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    idea to upvote  ·  1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reservation Report- add possibility of choosing which products should be included into this report. Some of products are not included into reservation revenue, especially for channels, for ex. breakfast can be included product and at the same time accommodation tax is an additional product not included into the price of reservation. The result- we are not able to see the actual revenue of all reservation received from channel and there is no other report where we can find revenue by channel/TA in MEWS.

    14 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  7. Booking number should be in all reports - Accounting ledger report and paymentreport, It is much easyer to remember at number instead of the spelling of a name.
    and it would be very usefull if you need to merge 2 reports

    22 votes

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    idea to upvote  ·  1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  8. We currently can only filter for used vouchers and are not able to filter for used voucher codes.
    This forces us to create multiple vouchers in case we want to analyse certain cooperations.
    If would be much more useful, if we could also filter the reservations report by "voucher codes" --> this would enable us to use e.g. one PROMO Code marketing voucher and give if various voucher codes.

    23 votes

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    idea to upvote  ·  1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sometimes anonymous reports are needed. Please make it possible to hide customer data such as Customer Name.

    9 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add title on reports
    when printed several reports it is difficult for operational teams to remember which report is which one.
    Add the title on the top of the report / or filter chosen will be very helpful
    Add the page number as well on the foot page

    9 votes

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  11. Allowing to select multiple filters in the reservations report under each category. E.g. in the rate plans I would like to be able to 'tick box' multiple rates as opposed to having to see the report just on one.

    10 votes

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    idea to upvote  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  12. Reservation Report and Guest in House reports show balances including future reservations. It would be good to have an option so the balance related to the reservation itself.

    11 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  13. To create a new filter ' by user' or 'group of users', to be able to schedule a report of reservations made the day before by specific users, e.g. reservations office users, not to have to pull the report and then filter by creator manually.
    Also, one report for all properties for multi-property companies would be useful.

    10 votes

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  14. Do not count the main guest as a companion, as the amount of companions will be higher than the main guest when running statistics reports.

    10 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewser,

    Your idea has been moved as one to be upvoted. We have slightly changed the title in order to make it unique.

  15. Can you guys separate the room number from the Booking number on the Departure screen, please. This will also help to support all those requests for HSK where I can see people have requested to show room numbers. As the departure list can be printed directly on a PDF. Thanks.

    10 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  16. The idea is to make the product breakfast appear on the reports even if it was added manually to the bill.

    49 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers!

    We would like to inform you, that your request has been fulfilled.

    Breakfast products manually added to the bill from the “Items” tab can now be viewed from product report. This includes products charged once as well as per person per night.

    Kind regards,
    Your Mews Product Team

  17. Desde que creasteis la exportación de INE para enviarlo en formato XML, no ha funcionado en ningun momento, y hablo desde principios o incluso antes de verano!!!!

    9 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  18. We are desperately in need of a report that can show us our daily production by market segment. We should be able to extract a report to excel and manipulate the data to have a clear idea of what we are picking up for what dates and via what segment. This is a crucial part of any hotel who is looking to increase their revenues and mews is one of the few PMS systems i have ever worked with that does not have this basic report. All of the data is logged there and so why is there nothing we…

    23 votes

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    unlikely  ·  1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  19. I would like to be able to create a report which shows the number of nights stayed per company. Preferably all companies in one report. We use this to decide whether a company is still entitled to the agreed corporate rate or whether it needs to be adjusted because more or fewer nights have been booked than the year before.

    16 votes

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  20. We zouden graag willen filteren op eigen keywords. Dat we die zelf bijvoorbeeld kunnen instellen of dat deze erin worden gezet op verzoek. Dan houden we minder hits over en maakt het voor ons overzichtelijker.

    9 votes

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