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  1. Have a link to directly downlad the api for the Mews Application for android and apple phones. As we have company pads and phones and do not want to use our private gmail accounts to access google appsstore.

    tia

    1 vote

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello Niklas,

    Thank you for sharing your feedback with us. We have reviewed your request and searched for options that can solve it.

    In the Apple AppStore, it is only possible to download an application via the store. As commercial developers, we are not permitted by Apple to provide an alternative means of providing access to applications listed in the AppStore.

    I the case of Android, it would be possible to provide an .apk file that can be saved locally on a device. However, the biggest limitation here is that for applications installed using this method, we unable to automatically update the application. This would lead to security risks for the file, as well as the risk that a user will lose access once the older version of the application has been deprecated.

    For the reasons listed above we are unable to provide an alternate means of accessing the app…

  2. When you move a reserveration from one room to another, both rooms become dirty. Is it possible to add an option in stay for the new room (which is inspected)
    to stay inspected.

    That the room that the guest has moved to stays inspected. The prior rooms can stay dirty just the new room keeps it status. As after midnight inspected rooms become clean then dirty after housekeeping intervall. This way we can keep track of linen change and don't have to manually change it after every move.

    Just have as an option if other hotels don't use the system…

    1 vote

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Would be great if a task can be attached to a space category: would be handy for maintenance department.

    8 votes

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  4. This way houskeeper can see if its VIP or problematic guest or Birthday

    19 votes

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    2 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello Mewsers!

    Thank you for the suggestion. We have updated the status of your request to an idea to be upvoted by the Mews Community.

    If you have more information about this request, please feel free to share it in the comments below.

  5. Housekeeping - assigning multiple employees (ie. 2) to the same space.

    Housekeeping would like to assign two housekeeping employees to the same room i.e. one for the bathroom and one for the remaining of the room.

    9 votes

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  6. 2 votes

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. To keep our team safe during the pandemic, we would like to automatically quarantine a room after a check-out for 24 or 48 hours before our housekeeping team enters the room to prepare it.

    This helps us protect our team, and gives guests confidence that the room is safe from COVID-19.

    13 votes

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    2 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Aldair

  8. Hello. When we have a late check out booking could the color of the reservation change? so whoever is using the system can see that there are people checing out later.
    it would helps out organizing the housekeeping and front desk tasks.

    69 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Filter by Segment for Reservations Overview Report:

    This will allow us to easily exclude "long stays" from arrivals, departures, stayovers...

    It will make housekeeping job easier, and will help to get a more accurate weekly forecast

    33 votes

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    idea to upvote  ·  3 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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  10. If you go in to the space status report and view different dates the responsible person is based on the current day responsible person (i.e. Housekeeping lady 1 is responsible for room 101 on 27/10//20, according to the report the same persons was responsible for room 101 on 25/10/20 even though housekeeping lady 1 was not working that day or had repsonsibility for a different room)

    Would be great if Mews could store data for the responisble person each day, so you can easily track who was responsible for which room on which date and maybe let housekeeping manager assign…

    5 votes

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion

  11. A push alert is provided on any room that are due, ‘To be Cleaned’ when the guest has checked out of that room so that housekeeping can take action right away.

    85 votes

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    idea to upvote  ·  3 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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  12. As a housekeeper, I would like to be able to adjust my profile language from the housekeeping application.

    17 votes

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    idea to upvote  ·  1 comment  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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  13. To be able to write an immediate extra task to specific housekeepers that flashes on the mobile screen maybe beeps.

    50 votes

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  14. Make the commander application available for Apple Watch

    4 votes

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    unlikely  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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  15. When you unassign an employee from a space assigning a new one overrides the previous employee. Please add signal before you assign an employee to a room/floor which is already assigned to someone else.

    3 votes

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    unlikely  ·  1 comment  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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  16. As for hostel, it would be great to have each bed counted as 1 space, so that total space amount reflects the exact amount of beds.
    We have an option to book the whole room, but also single beds in dormitory.
    Currently, every room and every bed counts as 1 space.
    It is confusing as for now 8-beds dormitory is counted as 9 spaces (8 beds as 8 spaces + the whole room as a separate space)!

    Furthermore, changing the dorm status (dirty->clean->inspected) does not affect the status of beds, we have change the status of every single bed one…

    6 votes

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    1 comment  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team!

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Until now we can lock the room one by one... It would be great if we can lock rooms by block and switch the room status easily. Now we must create, and delete to change the room status.

    4 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Right now, marking a room requires the use of a drop down menu. This menu is small, and not colour coded.

    Instead, putting 4 buttons with colour and icons will help housekeepers use this app.

    We have housekeepers with limited ability to read, and some who are not adept to technology. This would help both tremendously.

    24 votes

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    1 comment  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello Mewsers,

    Thank you for the feedback, we are happy to inform you that the Commander mobile app allows you to update the status of the room by swiping left on the space who’s state you would like to change.

    Swiping left will also revel each state that can be identified by different coloured buttons.

    Kind regards,
    Mews Product Team

  19. When receiving a message in commander app option should be available to display message as a translation ... eg message sent in english might display an option to show as a translation to a preselected language in the settings. Click on a "translate from english to X language" button and that will display as X language using google translate.

    18 votes

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    1 comment  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember, you can share a link to this request so that your colleagues can also upvote the link.

  20. make it easy for house keeper by just giving data the check out or the stay which makes them feel more comfortable and the paper looks nice and clean as housekeepers do not need the name of the guest.
    with just room number stayover or checck out details and thats it

    11 votes

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    Hello Mewsers,


    It is currently possible to to export the Space status report filtererd by the states of a reservation for example "departed" which will show checked out reservations.


    We are currently working on a new privilage that would enable the removal of guest details and Mews housekeeping app.


    Keep an eye on our release notes page for the latest updates.

    https://releases.mews.com/en

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