Mews Operations (PMS)

Mews Operations (PMS)

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  1. "Seems to be happening more often where our guests are asked an expiry for the SA ID. I dont see the point off asking the guest when there ID expires? Whats the point?"

    23 votes

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    new idea  ·  3 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  2. For guests that are traveling with children, it is nice to give them a discounted price for some stay products, such as breakfast or excursions. Implementation of pricing for children can help to alleviate some of these costs for your customers and make pricing more attractive for families.

    251 votes

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    25 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mewsers, Good News! We started researching and collating information about this feature request and Age-based pricing is now on our roadmap as one of our priorities for 2021.

    There will be several iterations of releases throughout this year as it is a complex subject that we are tackling. Including pricing, stay products, city taxes, and many more. We will continue to update you through this feature request but remember to check out our product webinars every month (the next one being tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021) and also keep an eye on our release notes (https://www.mews.li/app/release-notes).

    Thanks for your contribution to this request and we will continue to keep you posted.

    The Mews Product Team

  3. If would be very helpful is system warned that items in profile have been added and not saved. Thanks

    10 votes

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    new idea  ·  0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  4. In case of Spain, we must introduce the data of the customer to send it every day to the police. We have an issue, the check in process is too long and many times hapend that not all customer's data is correctly introduced to the profile... Then the police report is not complete and the report can not be sent.
    Would be nice to can not save the data or finish the check in if the data is not completed.
    A good option would be to mark in red or with a * the necessary data this way when you…

    8 votes

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    1 comment  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Mews Product Team responded

    Due to the lack of information about the idea, moving it as unlikely, if we get more details, the pablic status of the idea might change, thanks!

  5. 10 votes

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  6. 30 votes

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    new idea  ·  1 comment  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  7. Many people use customer classifications to keep track of specific types of guests. Although we have a selection available, some of them may not be frequently relevant to some properties' operations. Therefore, the ability to edit or customize these labels may make them more useful for daily tasks and procedures.

    132 votes

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    idea to upvote  ·  10 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  8. Registration card configuration allows properties to choose which options should be displayed for arriving guests to complete. In addition to all legally required guest details, some properties may want to specify some other required fields that should be completed for their own data and analysis. These settings would then also apply to both online check-in requirements and the Customer Profiles Report.

    129 votes

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    idea to upvote  ·  3 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  9. In many countries, there are multiple official languages, meaning that nationality cannot reliably be used to determine a guest's preferred language for communication. A field for default communication language could then be added to customer profile to ensure consistency in all correspondence and also to prevent guests from receiving messages that they don't understand.

    102 votes

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    idea to upvote  ·  21 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  10. They suggesting is to be able add additional email address and phone number in the Profile of the guest.

    11 votes

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    new idea  ·  0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  11. Customer classifications tell you if someone has stayed before but it would be great to easily how many times customers have stayed.

    This could be used to send custom emails, voucher codes and other loyalty rewards. It's also useful to export a specific list for things like birthday and holiday cards.

    16 votes

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    idea to upvote  ·  0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  12. 15 votes

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    new idea  ·  0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  13. 15 votes

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    new idea  ·  1 comment  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  14. 13 votes

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    new idea  ·  0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  15. Attaching the profile of the customer to the profile of the company will reduce the amount of manual work and help all future bookings make even more accurate.

    74 votes

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    idea to upvote  ·  3 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  16. 12 votes

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    idea to upvote  ·  1 comment  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  17. 10 votes

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  18. 11 votes

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    idea to upvote  ·  0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  19. 10 votes

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  20. 9 votes

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    new idea  ·  0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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