Mews Operations (PMS)

Mews Operations (PMS)

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  1. Error "Sorry, this page isn't available or you are not authorized." pops up when clicking on the billing of the customer through the Action log tab of the reservation

    2 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  2. Instead of displaying the creation date, it would make more sense for our guests to see the consumption date so that when they check their bill they can quickly identify when certain items were used.

    49 votes

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    3 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Actually you can create a proforma invoice and print it as PDF, but it is not stored in Mews. So, if you like to find it weeks later, there is no chance. E.g. if you like to know on which guest you have created it.

    27 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mewsers, thank you for your upvotes on this idea. We started working on evaluating and solutioning this idea and will post updates on its progress soon.

    This does not yet mean that we will be able to build this, but we are certainly looking into how it could be built inside Mews.

    More updates coming soon

  4. Add a remove/delete option for the items you add in the billing section. Rigth now the only option to remove/delete it is to post another item/service/product (in negative).

    155 votes

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    4 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers,

    We are very happy to inform you that we have released the new group billing screen!

    On this screen you will be able to remove items that have accidentally been added to a bill.

    We are currently working on the ability to automatically post negative charges (rebates) with a single click.

    Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.

    Keep an eye on our release notes page for more!

    https://releases.mews.com/

  5. Just to add room number by the client name on billing screen when room is in a group. Client wants to pay all bills in his room so I could see not just the names but all profiles in the same room by room number as I can't always know what the names are

    36 votes

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    2 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  6. We need that in a reservation from an specific travel agency all its charges automatically goes to the company bill (or the paymaster of this company), so the balance in the guest account is 0. Some travel agencies charges themselves to the guest and manually we have to move the charges to the company bill or the paymaster of this company, so it does not allow to work with properties with reduced staff and automatic kiosk check-in (as the balance of the guest will not be 0, but the the guest has already payed to the travel agency)

    32 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    in progress  ·  Allison Chihak responded

    We’re building a feature that lets you automatically redirect products from guest bills to company bills. This will not support routing to a paymaster profile yet, but it may already help you.

  7. Proforma invoices are a great tool to provide customers with a projected price for any accommodation or services. After these are created and sent to guests, it is currently not possible to recover them for future reference. Rather, by using a proforma invoice tracker, these documents to be available by staff after initial creation as needed.

    51 votes

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    3 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mewsers, thank you for your upvotes on this idea. We started working on evaluating and solutioning this idea and will post updates on its progress soon.

    This does not yet mean that we will be able to build this, but we are certainly looking into how it could be built inside Mews.

    More updates coming soon

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