435 results found
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loyalty
In the account ledger, Strawberry bonus withdrawals must be sorted with past due billings first. Now it is all mixed, making it time consuming to close the past bills.
Also it would be helpful if you expand the bills, it did not collapse everytime you close one bill.
Last, when closing a bill you automatically go back to the top, not staying wherever you were working in the account.1 vote -
Currency appearing in wrong order
We work in a multi currency environment (BRUSSELS). We accept CHF and EUR + others. However when we click in the billing tab on "cash payment" it will automatically jump on CHF which creates a lot of human mistakes as obviously most payments here are made in EUR. We should have the option to put an order on the different currencies and not have them appear chronologically.
7 votes -
Sponsoring as an external payment method
As a hotel, we offer our partners overnight stays as sponsorship for an event.
We would like to have this payment method among the external payment options.2 votes -
Management / Trust Accounting Solution
Management Accounting Software enables co-ownership management models where portions of an entire operation (Resort, Hotel, etc.) have different owners. The operators are generally management companies who need to justify the business model and revenue and expenditures to the body corporate.
Trust accounting while a visibly similar model, is further regulated and operates under a strict set of laws. The origin of modern Trust Accounting legislation as it pertains to the Accommodation industry was codified by the Queensland Government since the 1960s and has been largely replicated in regions and countries where legislation is expected.
Within Australia, Trust Accounting is a…
11 votes -
Leave "Associated" at Online Check-Out
With the Online Check Out (which is great) the customer creates a new bill to close the invoice. The guests don't have the possibility to add a company address by themselves. At check-in we always try to add the company with the "Associated" feature, as for individual travelling business guests the company profile way is not suitable, as we can't add a credit card, and the open bills are not seen at the check-out screen. Now even if everything is prepared the guest puts all the charges to a new bill and the company address is not longer on the…
7 votes -
Revenue Report
Hello MEWS UserVoice Community,
we urgently need a report for our company that clearly shows the turnover/revenue. The report should be generated daily at ~ 08:00 and ideally be sent automatically by e-mail to a fixed group of users. The following information must be visible on it:
SALES BY OUTLETS
- Hotel & Lodging
- Gastronomy and its sub-outlets (restaurant, day bar, rooftop bar, banquet, etc.)
- Wellness & Spa
- OtherREVENUE BY TIME (here using the example of gastronomy)
- Breakfast
- Lunch
- DinnerSALES BY PRODUCT GROUPS (here using the example of gastronomy)
- FOOD
-…2 votes -
Task automatically assigned on arrival date
When creating a task from a reservation the execution date should be set = arrival date, not today.
14 votes -
Sorting on Bill Items
We see that items on bill 13947 are ordered in a way that we don’t understand. Can you provide some clarification on this? Property wants to order items by date. Since the date sorting in the billing screen is not in order, the bill cannot be printed in date order.
The issue occurs when bills are imported from Lightspeed, I think? I am not entirely sure on this but it seems to be the case.
AFAIK we don’t have any ordering on bill items level.
Therefore this is a feature request1 vote -
Show guest names/references on the list of invoices
It is impossible to find a specific invoice if it is owned by a company with over 100 invoices attached. Guest names/references should show by default in the list.
4 votes -
Export payout report
It would be nice if you could export the payout report or create an export schedule.
Gladly exported as PDF but also as Excel.6 votes -
Billing Address Format
Currently, the Associated profile's address is visibly compacted on the bill > we believe it is to save space on the header and is presented as follow:
Adress: Address line 1, Adress Line 2
City, Postal Code, CountryHowever, it would be preferable to keep the "standard billing format" just perhaps make it appear smaller. And, perhaps it can also occupy a bigger space when the customer address is not completed so the standard below is not lost.
Furthermore, the standard billing formatting should be as noted below:
Address:
Name
Street #
Postal Code + TOWN/CITY (same Line)
Country2 votes -
Totaux par département
Serait il possible d'afficher un total pour chaque département sur les factures des clients.
Nous avons plusieurs départements sur les factures lors d'évènements et nous devons faire les totaux à la main et sur de grosses facture c'est un peut long.2 votes -
cancellation fee - automatic posting
When a cancellation fee is automatically posted on the guest bill due to late cancellation or no show, Mews takes into account the amount of the accommodation charge and all products (breakfast and city tax) together. In case of payment by booking.com virtual credit card, booking only allows us to charge the vcc for the accommodation and breakfast but never the city tax as it is always pay by the guest at the hotel. Is it therefore possibe to develop a functionnality in Mews that allows us to exclude the city tax product from the cancellation fee ? Example: accommodation…
6 votes -
Payment classification
Guests sometimes have multiple orders made via online Booking Engine, which means there is several payments on one bill. It would be good that payments are marked with time stamp and what are they related to (which stay).
4 votes -
Associated bills
At the moment, the invoice disappears under the billing tab for the guest reservation when you transfer it to another customer card/group.
This means that you need to go to the items-tab under the reservation and from there go to the bill that the cost is on.
When there are larger invoices that need to be reviewed and moved around, you need to use CTRL+F, which doesn't really work the majority of the time.It would have been smoother if it was possible to see the cost on the guest's reservation even if it is not the bill associate.
Also…1 vote -
Past revenue
Det hadde vært fint å hatt muligheten til å filtrere account ledger på "past revenue" slik at man ikke får opp "future" og "checked" in også.
2 votes -
Split products into different accounting categories
To be able to create products and split the product into different acocunting categories. Ex. gin&tonic - a part revenue goes to water and a part to liquor. Ex. breakfast - a part revenue goes to food and a part to coffee.
18 votes -
rebate
In het rebates- en opboekingen rapport zien we graag een optie om dit per afdeling die de (tegen)boeking heeft gedaan) te filteren.
1 vote -
Automatically invoice by email before checkout
Sent invoice automatically before depature.
Al lot of guests sent a request to send the invoice. Would be nice if this could be set up automatically ( if amount is €0,-)5 votes -
Automatic settlement rules for manually created bookings
Automatic settlement rules for manually created bookings
14 votes
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