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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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433 results found

  1. As variables within bills and invoices may change in the future, it is important that all historical accounting documents are preserved in their original form from the time that they are issued or reported. Therefore, storage of PDF snapshots of each document at the time that it is issued would preserve this data. Therefore, regardless of change, users will be able to view those original documents at all times.

    15 votes

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  2. Group bookings can complicate payments, especially if all bookings are being paid for by a single party. Adding the capability to pay deposits for the group as a whole could provide a solution, as this could simplify the payment process for many business travelers or any other group travelers.

    75 votes

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  3. 11 votes

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  4. 11 votes

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  5. 73 votes

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  6. 17 votes

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  7. 13 votes

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  8. 12 votes

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  9. 10 votes

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  10. 9 votes

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  11. 9 votes

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  12. 12 votes

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  13. 7 votes

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  14. 7 votes

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  15. 6 votes

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  16. Bill headers and footers are customized by many properties to include promotions, terms of stay, or other very important information. However, as these fields are currently not translatable, they may not always be available in the user's desired language. Adding translation an option for these fields could help properties ensure that these important details are visible and legible for all guests, regardless of preferred language.

    26 votes

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  17. 12 votes

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  18. Replace the 'Charge and close' button in the billing screen with 'close and check out'

    18 votes

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  19. 5 votes

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  20. 19 votes

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