459 results found
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Travel agent commission management
Minimum requirement :
Define a commission rate attached to a TA (see possible rules, but at least a % on room rate or total stay)
Attach or detach automatically (OTA) or manually a TA to a reservation
Calculate and store TA commissions
Reports (statements)Description:
Things to know about travel agent commission management
Reservations are linked to an agent with a specific commission calculation configuration.Reservations may be linked to a travel agent in order to attribute the business brought, but you may ask PMS not to calculate the commission of specific reservations, if needed.
There is a procedure to…3 votes -
"Bill As A Package" Improvement
Properties would love the option to either package the bill as a whole line OR to have each line packaged per daily consumption therefore offering businesses that require it an itemized bill.
-Current setup: Bill as Package
1/23/24 to 1/25/24 Stay info total Price of "Night+Products+VAT"-Suggested additional setup: itemized Bill as a Package
1/23/24 Stay info Price of "Night+Products+VAT"
1/24/24 Stay info Price of "Night+Products+VAT"13 votes -
Send receipt by email automatically
When a guest has paid, an email with the receipt should be automatically created and sent if the profile has an email attached.
This would save some clicks and also save the environment by not printing (you can just say - the receipt is already sent to you by email :))
28 votes -
New Product Order Page: Add "Currency" Field
On bill > [+] Add Product > It would be useful to eventually add a "currency" field to change the currency of the product for those environments accepting multiple currencies.
At this time, one has to create multiple products to reflect a distinct currency in their settings.
2 votes -
Postfinance - Payment Method - Switzerland
Customer is located in Switzerland and they are misising the Postfinance payment method with Mews Payments.
3 votes -
Créer un export simple pour la comptabilité en CSV pour import
Bonjour,
La création d'un CSV importable qui contiendrait :
Date - Code Journal - Compte comptable - libellé - CA HT ( au crédit)
etc...
Date - Code Journal - Compte comptable - libellé - TVA (au crédit)
etc
Date - Code Journal - Compte comptable - libellé - Paiement (au débit )Incluant le CA total (point de vente inclus)
Export des arrhes et débiteurs de manières groupés ou non sur le même principe.
6 votes -
Intégration avec le logiciel comptable EBP
Une connexion avec EBP Compta pour l'export comptable serait grandement apprécié.
6 votes -
Change the default view of your invoices when printing and sending
Would be great if you have the option to set up the default view of your invoices instead of choosing a different one you want at every time you print an invoice
2 votes -
Invoices from Company profile - show reservation status
It would be good that the bills that are in the Company Profile billing showed whether the reservation is 'Past', 'Future' or 'Checked in' so it is easier to issue invoices to big OTA providers like AirBnb, which have many bookings assigned at the same time. Currently you have to open and check every single bill.
This could show the same way the 'Items: 1' tab does.
26 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Gift Certificat Management
Gift vouchers allow your customers to share their appreciation for a brand with others. These prepaid vouchers can be used for purchases at the establishment, both in-person and online.
Once a gift voucher is sold, the amount is stored in the transaction records. Upon a guest's stay at the establishment, the gift voucher is redeemed on the arrival date. Often, only a portion of the voucher's value is redeemed. This process should be straightforward and automated to minimize manual tasks at the front desk.
The establishment requires a report detailing the vouchers sold, those consumed, and those fully or partially…
2 votes -
Tax exempt on the bill
This functionality is to create a tax exempt on the bill after the items was charged. This functionality is used often in first nation hotel. They have access to tax exempt number that they can show to the Hotel. Those exemption is apply on very specific circonstance, per example the hotel is located in a first nation territory. This option is interesting reducing the number of products create to be able to support the tax exempt.
I have a reservation for mr Smith
This customer show is exemption number to the front desk upon check out
I press on my…2 votes -
filter bill
Hello,
When we have a paymaster account and the customer has several bills linked to his account, we change the name of the bill, but they are not placed in alphabetical order, is it possible to do this? and/or have the option to drag and drop the order of them?
When we choose sort by month, it only changes the order in each bill, it would have been nice to have an alternative where we can sort everything on one customer by month, even if it is in different bills. Just need it for a better overview.
3 votes -
Create a bundled product
As our property mostly sell packaged products we are missing the possibility to package a product with multiple items which then ..
- could be sold as an enhancement to stay
- be billed directly by frontoffice without having team remember all componentsIn addition it would be desireble to set a product for sale specific period or days only.
Example: Would love to sell a Christmas Lunch composed by Food & beverage items for stay 25 December without having to create a separate Stay package.
20 votes -
no-show revenue and cancellation fee revenue should be separated
According to STR guidelines, no-show revenue should be included in room revenue when other cancellation revenue not.
Cancellation fee has different VAT in the Netherlands than no-show (no show is 9% when cancellation fee is 0%).
9% is hard coded in mews and therefore impossible to separate (using automatic posting)
3 votes -
Product checklist Print
Dear Team,
This function work super for a Breakfast List as an overview.
May I recommend:
1) We are able to print this report for our Kitchen Team as well for our Breakfast Team. They unfortunately do not use MEWS.
2) Would there be an option to add the Guests "Customer Notes" there we add under the F&B Notes, if the Guest if allergic to anything for example.Thank you in advanced.
Kind Regards,
Amit
9 votes -
loyalty
In the account ledger, Strawberry bonus withdrawals must be sorted with past due billings first. Now it is all mixed, making it time consuming to close the past bills.
Also it would be helpful if you expand the bills, it did not collapse everytime you close one bill.
Last, when closing a bill you automatically go back to the top, not staying wherever you were working in the account.1 vote -
Currency appearing in wrong order
We work in a multi currency environment (BRUSSELS). We accept CHF and EUR + others. However when we click in the billing tab on "cash payment" it will automatically jump on CHF which creates a lot of human mistakes as obviously most payments here are made in EUR. We should have the option to put an order on the different currencies and not have them appear chronologically.
7 votes -
Show room category on pro-forma invoice instead of room number
To remove the room number from the pro-forma invoice and instead just leave the room category.
1 vote -
Selecting all open bills on a routed company bill at once
I would be nice to have a 'select all' open bills button or checkmark where we can more easily manage all items / open bills on company bills that have a large number of open bills due to payment routing.
3 votes -
Sponsoring as an external payment method
As a hotel, we offer our partners overnight stays as sponsorship for an event.
We would like to have this payment method among the external payment options.2 votes
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