427 results found
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More automation in the product rules
Now it is possible to use age categories. But these age categories just affects the room revenue. We need it also for products. For example child pricing: in a package (room + breakfast) not just the room rate should be reduced but also the product breakfast.
Great solution would be like that: in the product rule, we should be able to choose, if the product "breakfast adult" would be added when there are just adults in the room and the product "breakfast child" would be added, when there is another age category choosed. So basically product addition in product rules…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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How about colors
New update changed calendar/timeline colors to 50 shades of gray, why!!!???
so,
Out of order: dark gray
Future stay: less dark gray
checked out: light grayWhy???
Departures: light blue
People checking in: light blueWho is designing your UI, probably same genius who designs your billing screens (old and new)
78 votesHello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.
We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.
Link: https://mews.typeform.com/to/aCFioorw
Thank you again for sharing your idea!
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Allow products to be offered by all staff or only management
Some stay products are only used by management or certain reservation agents.
Now all other agents and staff have to go through a long list of products to find the product that they need for the booking. Therefore it would be much easier if you could offer certain products only to management or certain employees.15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add a person to an already occupied unit
Persons arriving later to a unit than the already checked in people - cannot be added for only a part of the whole stay. Same with persons departing earlier than the other people of the same unit.
Within in an apartement 2 people stay 2 nights 2 people stay 4 nights.19 votes -
Restrictions based on availability.
Restrictions based on availability. We work with one channel that sells our rooms very well but cannot be connected to our channel manager, when we have low availability we want sell the last rooms via that channel. That only works if we close our own booking engine to avoid overbooking. Therefore it would be great if Mews had the possibility to restrict reservations via its booking engine based upon availability.
1 vote -
Convertir une réservation confirmée en option
Convert confirmed booking to optional
2 votesWe've already received this request and are reviewing options in allowing for reverting between reservation states.
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Display weather in the system
Integrate to weather channels and display in the system
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Extra Origin Option : Walk-In
When creating a reservation the option "In Person" is too limited for us. We have quite a high number of reservations that are made at the desk for a future stay. Therefore we cannot see the difference between reservations made in advance and "Walk-Ins".
Here an extra option: Walk-In would provide extra reporting and analysis opportunities.
4 votes -
Integration with Tourist Center Bern
Integration with Tourist Center Bern
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Timeline room status - hover for description
For colour blind staff the dots for dirty, inspected, clean etc. do not help. It would be useful to hover over the room number to see the status rather than having to open each room.
Currently the timeline is not accessible for colour blind.1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Cancellation email for OTAs reservations
send automatic cancellation emails to all reservations, including OTAs
1 voteHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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highlight entire booking in specific color when room is ready
Ready colours for check-in highlight the entire box of the booking so there is confidence from the team that the room is ready.
4 votes -
Availability Blocks pick up pattern
When I enter a block pattern (example: 4-7-5-5-3) the system makes me pick the rooms up as if I have 4 rooms staying for one night, then 7 rooms staying for one night, then 5 rooms staying for 2 nights etc. instead of staggered arrivals with different lengths of stay like blocks typically are. Can that be changed?
2 votesHello from the Mews product team,
Thank you for your suggestion. Availability blocks in Mews allow for availability to be adjusted per space category per day as you have described above. When availability is adjusted, a set number of spaces are removed from public availability per day.
It is possible to support staggered arrival dates within an availability block, however the arrival dates are limited within the contractual constraints agreed upon i.e the number of spaces made available per day.
Based on your example above, it appears that you are referring to run of house reservations. Is that the case?
I would be very happy to organise a call with you to discuss your use case further. If you would be interested in sharing more via back with us via a call please let us know by responding to this email.
Kind regards,
Aldair
Product Manager, Mews
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Filter Reservation Report - add Provinces/States for geographical report (N. American)
With regard to the North American market, it would be very helpful to add a filter that would identify which Provinces and/or States our guests are from. Thank You.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Usernames to be fully controlled by Admin
Admin to have own the rights to be able to change employees usernames, currently all employees can change their usernames themselves
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Availability Blocks - Master & Sub-blocks
Being able to create Master and sub-blocks within availability blocks. Scenario: Conference blocks - representatives from different companies/company entities attending which need to be billed separately.
11 votesHello Mewsers,
Thank you for sharing your feedback with us. We are happy to inform you that we are currently beta testing this new functionality, themed "multi-group blocks".
Multi-group blocks
Multi-group blocks will enable you to create multiple groups with up to 750 reservations each in a single block. This means that you will no longer have to create multiple blocks for large groups which is typically of blocks created for up 1 year for travel agency contracts. They can now all be automatically linked to a single block, effectively giving you 2 types of blocks 1) Single group blocks and 2) multi-group blocks.
Multi-group blocks are a prerequisite to activating rolling release dates, as they prepare your property for handling large groups. You can learn more about the features that will be made available to beta testers in the recording linked below:
https://www.loom.com/share/1cd6019dd6314b428833094a8bdb9d19?sid=e7e27658-baba-423f-b3dc-6c63a705a670
If you would like to beta…
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Splitting reservations should not increase pick up
When splitting a booking, it creates a new booking, and pick ups in any RMS. Please don't consider a booking as a new received booking, as it false pick up and data.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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2FA authentication on the device rather the sign on
2FA does not authenticate the device rather the sign on, can this be applied as a device authentication rather than sign on as it impedes operations. Feature request to have more flexible ways around using the 2FA a fob to login at the desk for example?
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Charge, Close and Check out
When in the billing screen of a reservation that is due out. It would be nice to have an option to Charge, Close and Check out.
This would prevent us from having to go back into the reservation status and check out the room manually
13 votes -
list of booker names doesn't display when making a reservation (window is hidden)
think there is an issue with the system as normally you are able to see the drop down window. now it seems to be hidden behind the availability window underneath. please look into this urgently as it creates more work with having to add this after the booking has been made.
PS - even on the next screen where there is no other window underneath are you able to see the bookers names!
PS2 - NOWHERE are you able to see the bookers names, not even in the reservation itself - madness!!!2 votesHi Simone,
Thank you for sharing your feedback with us.
We are currently looking into this issue, and would like to know a few more details, would you be able to ket us know if you are currently using Mews on Mobile or desktop as well as the browser you are using?
It is currently possible to view booker names on the reservation module, the booker name appears on the right hand side of the reservation module under the "Status" section.
Kind regards,
Aldair
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