Mews Operations (PMS)

Mews Operations (PMS)

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  1. Sometimes if you want to achieve a specific thing, you need to set up some not so logical restrictions. It would be a nice feature to be able to write notes on restrictions to be able to understand why you made those specific restrictions in the past.

    31 votes

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    idea to upvote  ·  1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Actually we can OVERRIDE rates, for special days in the week.
    It would be interresting to be able to override rate for special other days, which would be indicated in Calendar Event like 'Public Holidays'
    For Exemple, if you increase or decrease your rate for special public days, an option in CALENDAR EVENT would allow the CALENDAR DATE to be 'OVERRIDE With rate'.
    When Override-ing the rates, another option then the days of the week, whouldshow you : OVVERIDE 'CALENDAR SPECIAL DATES'

    4 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. It would be interesting to be able to enter the tourist tax with a unit or relative amount for adults, and to have the possibility of setting exemption categories such as: "children under the age of 12, invaled, police, etc.". also have the possibility to insert a period of applicability for seasonal hotels (Sea, Mountain).

    16 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. When we want to give items complimentary to our guests it is a lot of work for FO to do this. You need to add and delete the item, but this shows very strange on the bill.

    For example we offer turndown service with cognac and cheese. In order to have a complete picture for costs we need to add this on the bill and delete it again. It is a bit strange if you see 1 cognac in plus and 1 cognac in minus, the same for the cheeses. We also provide complimentary minibar so now we need to…

    27 votes

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    3 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Split an existing restriction into 2 or copy.
    When I have a restriction on overall level for a whole year and I temporary need to remove that for 1 date (for example to make a group reservation) it would be useful to be able to split the existing restriction in 2 or simply make a copy and alter the dates.

    25 votes

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    idea to upvote  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. 33 votes

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    idea to upvote  ·  3 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Problem: When walk-ins asking for a breakdown of the rates per night we are not able to see this. We can only see the total price of the stay.

    16 votes

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    idea to upvote  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Possibility to add a cancellation policy by rate instead of just by rate group

    12 votes

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    idea to upvote  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. You should be able to extend vouchers so you do not have to cancel them and create again.

    14 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Sometimes guests will have rate disputes and I would like to investigate and be able to present concrete evidence. Right now I have to go to the Action Log, give it a wide time frame because I don't know when the rate was last updated, and sort by type = price adjustments, and rate = the rate that I am looking through.

    In case I am using a revenue management integration, the rates could be changed pretty frequently, and there would be a lot of information, and the report takes a while to load.

    If the rates were updated manually,…

    3 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Would be nice if a reservations when there is a restriction, can be overruled by head of reservations f.e., so when making a reservation deleting the restriction will not be necessary.

    86 votes

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    new idea  ·  3 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. It is compulsory to be able to apply different rates and the same reservation for each day, otherwise it is not possible to have a correct report with the right ADR each day. I have thought that this would be possible on MEWS. I am a little suprise that this is not possible.

    16 votes

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    idea to upvote  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. The system should be able to propose the cheapest rate possible to our guests (like booking.com does). Mixing the rates to offer the best deal is a guarantee to compete better against booking.com. Not mixing the rates allows booking.com to steal bookings from us. Exemple: you activate a Last Minute deal on the next 48h. A guest want to arrive today and stay for 3 days. On booking.com, he will see a rate mixed from the last minute rate (for the 2 first nights) and from another rate for the 3d night. On our booking engine, you will see either…

    107 votes

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    5 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Add the ability to set an MLOS rule that will reduce the MLOS applied where a short gap between two bookings is not long enough to satisfy the restriction applied to that respective Space Category. This is particularly needed for Short Term Rental operators where a Space Category has an inventory of 1. This functionality offered by Pricelabs.

    http://blog.pricelabs.co/minimum-night-settings/

    10 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Create an option to amend the advanced purchase discount % by day or day of week. I.e. Monday - Wed 10% off and thursday - saturday 15% and sunday 20% off

    9 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Can there be an easy way to design Promotions? Similar to booking.com.

    Select stay dates.
    Select booking dates.
    Select Rate Plan.
    Select Room Types
    Set up discount.
    and run the promotion.

    Thanks

    20 votes

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    idea to upvote  ·  1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Who wants to pay VAT on something we didn't get paid for !!!!

    When an item is offered with the Complimentary external payment, cancel the VAT of the item.

    27 votes

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    3 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Mews Product Team responded

    The optimal way to handle this is to have a complimentary product with a negative price and the same VAT and use it to balance out the original item instead of using a complimentary type of payment. The VAT will be balanced to 0 and doesn’t need to be paid and count of items will still be trackable.

  18. At the moment, the system only allows to create minimum advance by days. Sometimes we want to have a release of 6 or 12 hours not the entire day but the system doesn't give that option.
    Would be great to have this for establishment that don't have reception 24h.

    35 votes

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    idea to upvote  ·  7 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. It could be awesome to be able to add different colours or notes to some dates in the Rate Management calendar so we can mark some special dates as holly weeks, special events, etc to pay attention to the rates on those days

    78 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Would be nice to be able to create rate restrictions on a specific space category (ex : minimum stay of 2 nights on the space category **) but that the general minimum stays restrictions of 4 nights on all properties still apply. It will help to do some revenue management A/B test without breaking the general restrictions or creating dozens of restrictions.
    Could be maybe managed :
    - by being able to select spaces categories by ticking some boxes (such as the 'Days' criteria works in restrictions, where you are able to select/deselect days in restrictions).
    - by allowing to

    18 votes

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    idea to upvote  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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