Undo booking cancellation
Once a reservation is canceled in Mews, unfortunately it must be recreated in case a guest decides they would like to stay. This can be inconvenient in case of no shows that must come the next day or reservations that may have been canceled accidentally. An additional feature to reinstate canceled bookings could help simplify these occasions as all booking details could be preserved and records would be unified.

Hello Mewsers,
We are very happy to inform you that this feature has been added to the roadmap!
For users who would be interested in early access to the feature once we begin beta testing, please sign up to the Mews Beta testing program using the link below:
https://linktr.ee/mews_systems
Keep an eye on the release notes page for the final release:
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Gwenny commented
Would be good to be able to reinstate a cancelled booking....
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matt commented
PLEASE!
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labrique.nicolas commented
go for it please !
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James J commented
Absolutely agree! I've worked in hotels for years and sometimes things happen. Sometime either the guest or staff might make an error and a reinstatement is necessary!! Its so frustrating and stressful to have to make a makeshift reservation in order to get a guest checked in.
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Linda Ohlson commented
Please add this function as well as allow to change the status of the reservation back to optional one one confirmed.
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roland.galliker commented
When re-instating a cancelled reservation, pls add the funtion whether to keep or not to keep previously confirmed rate.
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Nikola Uchytilová commented
Please do it one simple thing for all of us. Implement the REINSTATE button.
Each PMS have it!!!
Do it please as soon as possible. -
Sarina Runge commented
this feature would be very helpful. And of course a time saver!
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Rye Laing commented
wishing this feature was available asap... would be helpful with to reinstate a cxl/no show reservation.
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Alba Cruz Rodriguez commented
Agreed with Andronikos, we should be able to reinstate a cancelled reservation
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Andronikos Papanikolaou commented
The fact that you cannot reinstate a cancelled reservation is very bad for the system and a reason to consider ending my cooperation with it.
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Mathieu PUYDENUS commented
Definitely agree ! Worth it especially if you cancelled a group of 30 rooms with different room types... Time saver !
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Petra Baartman-Schutten commented
It would be great if the option for changing back a cancelled reservation to confirmed or tentative. Now you have to make a new reservation, it would be a time changer.