Assign tasks to employees
Assign tasks to specific employees and clarify one responsible employee rather than general assignment to a department of many members
Sofía Llorente commented
I'd like to add that only the person who creates the task or the one who has been assigned to it can close it.
I also second this! So much time can be saved by already assigning a task to the department as well as the employee that way not everyone from maintenance comes to do the same task, and they dont waste time.