1400 results found
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Individual bills
Ensure that the items for each stay are assigned to an individual bill. It is confusing, if there are different stays and prepayments displayed on one bill and extra work is needed to separate them for check-out.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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I'd like to be able to upload our company brand logo so that it appears on our Mews terminal splash screen and receipts.
It would be nice to have a feature in Mews so that I can upload our company logo so that it appears on our Mews terminal screen and receipts.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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check-in push notification
Is it possible to create push notifications for check-in? That when the room is checked in, a message for the staff member appears on the display.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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room inventory
dear team,
it would be great to be able to send the room inventory availability per room in addition or instead of by room category.
thanks1 vote -
Monthly timeline needs to display ALL bookings
THIS PROBLEM HASN'T BEEN SOLVED DESPITE YOU SAYING IT HAS BEEN RELEASED!
the monthly timeline is already a lot better to deal with long-stay enquiries, however, we have just oversold our property due to the fact that a short stay was not showing up on the monthly time line. we thought we had the full three months available when we didn't.
this is of course not acceptable meaning we are not able to use the monthly view.
may i suggest perhaps a weekly view? or just make the fields smaller (half or quarter their current width).1 voteHello from the Mews product team,
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FACTURAS
Tenemos dos edificios y cada mes, cuando debemos liquidar iva, debemos abrir una a una las facturas que nos arroja el informe de Mews, porque en el excel que nos exporta el sistema, no especifica en ninguna celda, en cual edificio el cliente se hospedo. Esto, sobre todo en temporada alta, nos retrasa muchísimo el trabajo. Por favor agreguen esta celda y ayúdenos agilizar nuestras tareas adminitrativas. Gracias!!!
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Price Period
The Price Overwrite Periods of the rates should be longer, than 12 months.
When a company contract is valid for 15 months it needs a extra adaption. This should be possible to create it once.1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Track and search old names
It would be good to have an history of name changes in guest profiles. It would also be very useful if we could find profiles even when searching for the old name in the search bar. That way we could find a reservation using an original email from the client, evenif the name in the reservation changed.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Mews Update overview
the update overview on Mews is great, but could it please be possible to add a delete button once you have read the update. that way you know exactly which ones you still need to familiarise yourself with and don't end up with a list 500km long!
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Make it possible to delete a photo by products
Once you have uploaded a photo by a product is it not possible to delete the photo. Please make this possible.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Extend departure date of bulk Group reservations
Currently you can only extend the departure date of multiple reservations in a Group booking if the Arrival date / time match exactly for all selected reservations.
i.e. when individuals arrive / check-in at different times in the day, we can then no longer bulk update the departure date for the group booking.
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Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Consolidated Reservation Arrival Screen for easier viewing of all Arrivals
The current arrival screen is based upon cards. For smaller properties with a few arrivals that may work. However, for larger properties, it is harder to find the right guest because of scrolling. It would be nice to consolidate this view (maybe with a new filter) that makes the reservation card information into one line much like the reservation screen and it can be filtered by Arrival Time, Queue or by Alphabetical Order, or Room Number or Room Type. For properties that have many arrivals this would be much easier to navigate.
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Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Privileges: Delete Products
Separate out the option of Deleting Products from the current workplace privileges rights of Create and Manage Products, in our eyes the ability to delete a product should only be associated with select employees, but creating and updating products should be something more individuals should have access to, but we don’t want them all to be able to delete things.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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PMS
We close the Hotel for Christmas. I want toclose all my rooms for 3 days. But in Mews it's just possible to do that room by room. Why I don't can choose the rooms in a list. Now I make a reservation with 0 Euro for the whole Hotel. But in the statistics, it will appear as we was selling the rooms, even if the price is 0.
The same when a client is changing to another room, you have to deparate the rooms ) but just when the client is allready check in, before i's not possible to separate…
1 vote -
Improve manual check-in process in Mews to include Credit Card view and not allow Check-in unless Payment Card is Present.
When checking in a guest in Mews it is not immediately apparent if their is a Payment Card on file unless you select the "Payment" button to see if one is present which is an extra click. If it is already there, it was a wasted click. If the card is not there, then you will need to enter the Payment Card. It would be good to see if a credit card is present or not in the reservation screen before you touch the "Check-in" button. Additionally, if there is no credit card or preauthorization on the card if Mews…
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Ability To E-mail Exported Reports WITHOUT Downloading First
We need to be able to quickly and efficiently e-mail reports to other departments, and it is too fiddly and time-consuming to export, then download, the save somewhere, then attach as an e-mail and send.
Could it be possible to add an option to e-mail a report directly from the Exports?
1 voteHello from the Mews product team,
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Profiles, Find Address By Typing Here - Too Eurocentric!
This is a great feature, however it seems to be Euro-centric, in that the house numbers are being put at the END of the guest's address.
Is there anyway to fix this so that Australian addresses always have the house number BEFORE the street address?
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Add a person to an already occupied unit
Persons arriving later to a unit than the already checked in people - cannot be added for only a part of the whole stay. Same with persons departing earlier than the other people of the same unit.
Within in an apartement 2 people stay 2 nights 2 people stay 4 nights.1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add staff schedule/rota in a calendar/timeline format
Add a timeline/calendar where each department could log their rota to facilitate communication between teams and easily visualise who is working in each department at any given time.
1 voteHello from the Mews product team,
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Price displayed for selected items in the new billing
It will be nice to have the price shown for only selected items if asked by the guest, and not have to move them to a new bill to have the amount, or calculate somehow.
1 vote
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