1403 results found
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Breakdown of quotation (detailed quotation)
When a guest ask for a quotation with different kind of product (night, breakfast, lunch, dinner, pic nic……) it would be great to have the complete breakdown with each product clearly identified.
Currently, Mews does not offer the possibility to identify products and offer the total amount without any detail.
Our guest ask for detailed quotation67 votes -
Automatic and manually services to be applied on bookings and reported
Option to choose automatic housekeeping services to be applied on all bookings that has a stay for more than x days, such as towel change every x days and bedlinen every x days during a stay. Also the option to manipulate, add or move these services to other days. A report on all these services should be possible to access so that the housekeeping team can organize and plan the work volume for the upcoming xx days.
67 votesHello from the Mews product team! We have updated this idea as one to be upvoted.
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67 votes
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Occupancy-based pricing
Spaces are often priced by category, however additional pricing schemes could become available with the possibility of pricing spaces according to the number of guests accommodated. With the availability of occupancy-based pricing options, properties would have the possibility to set rate price based on the number of people staying in the space rather than applying an empty bed adjustment. This would enable much more pricing flexibility for revenue managers, which could additionally provide even more attractive prices for guests.
For example: A room could be priced at 100 Euros for 1 person, but the same room could be priced at…
67 votes -
Group deposit
Group bookings can complicate payments, especially if all bookings are being paid for by a single party. Adding the capability to pay deposits for the group as a whole could provide a solution, as this could simplify the payment process for many business travelers or any other group travelers.
67 votes -
Legionella prevention function in Mews does not work well
Mews has a legionella prevention function. It automatically puts vacant rooms into dirty status after 7 days of being vacant. However, our Housekeeping and Maintenance system have a likewise function, which is way more operatable. Because I can adjust settings: I can choose the amount of days, type of notifications and to whom, etc. And, it belongs to those departments that do the legionella prevention. Mews just puts the rooms on dirty status and I have to go all the way into the history log of each individual dirty room to find out why it was put dirty; there's no…
66 votesHello from the Mews product team,
Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.
Remember you can share a link to this request so that your colleagues can also update the link.
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Display Availability Blocks on timeline
When viewing the timeline availability blocks are not visible, it would be good to be able to see availability blocks on the timeline.
When the team look at the timeline it is misleading regarding availability if large availability blocks are in place.
65 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Search for overbookings
Easier search of the overbookings.
65 votesHi Mewsers!
Thank you for your comments and feedback.
We have recently released a new Mews university video that will walk you through an efficient and easy way to view, report and manage your overbookings.
The video is only 2:30 minutes long, we believe it will be very helpful in solving your request.
Please see a link to the video below:
http://go.mews.com/overbookings
Lets us know what you think in the comments section of this request.
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Different color on timeline for PAID reservations
Would be very helpful to see from the timeline bookings that are paid (when balance is 0) by different color from bookings that still has to pay
64 votes -
Multiple rates per stay
Would be good to have the ability to have a mid - stay rate change.
For example New Years eve package and additional nights on a BB rate. Currently have to make two separate reservations?62 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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List of Rebated invoices
It's necessary to have a list of Rebated Invoices.
Thanks.
62 votes -
Automatically allocate group reservations to adjacent spaces
"When making group reservations, it is usually important to guests that the group stays together as much as possible. Therefore, as group reservations can sometimes be randomly assigned to spaces, this requires manual reorganization. Added functionality to automatically allocate group reservations to adjacent spaces would eliminate this need for reorganization and improve your guests' experience."
62 votes -
61 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Customized cleaning schedules
Many properties have different cleaning schedules based on space type or standard interval. Currently there is only a single housekeeping interval available in Mews, so additional customization fields could allow properties to choose more detailed procedures for their housekeeping assignment and scheduling.
61 votes -
duplicating reservation
Allowing to duplicate reservations exactly, including rate, products etc.
60 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Email sent to be logged in the action log
Email sent to be logged in the action log in order to give a quick overview of the guest email communication, in addition a link to the mail queue link so the employee could easily access the email. If non admin users could have access to mail queue as a separate work privilege it would enhance the user experience for this suggestion
60 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Preauthorizations
Be able to see which online check-in reservations have been preauthorized on Reservations report/overview without having to check it on Payments page.
60 votes -
Expand room status options
At present the available Space Status are Dirty, Clean & Inspected (OOS & OOO).
From a front office and housekeeping perspective this is limiting.
Could you please consider the following please?
VACANT READY - Inspected
OCCUPIED DIRTY - Guest checked in
OCCUPIED READY - Inspected stay over
VACANT DIRTY - Guest checked out
PICKUP - Room move and for housekeeping to inspectThis would offer more clarity as to not only the status of the room but also the ‘condition’, meaning the physical status of the room (guest). This is important for the operation of a hotel.
Please consider this…
60 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Display number of guests in a room on Timeline
Display the number of customers in the room directly in the timeline.
59 votes -
59 votes
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