104 results found
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8 votes
Hello, the idea has already been released, thank you all!
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Split in-house reservations
Split in-house reservations to move guests to a different room mid-stay
8 votes -
Disable/enable the Reservation Quotation email
Add the option to disable/enable the Reservation Quotation emails.
7 votesHi Mewsers!
When you’re creating the Optional reservation, you have an option to select whether to send e-mail or not. Please see the attachment.Have a great day,
Aneta -
Calendar with shown restrictions
For better usage of managing and deleting of restrictions there would be great to have a calendar which can display there restrictions and enable to manage them.
CZ Original:
Ke snadnému nastavování a rušení retrikcí je nutné implementovat kalendář s uvedením hodnot nastavených restrikcí k manuální aktuální úpravě.7 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please visit our user guide for more information.
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Stop spamming me about new features
Please stop spamming me about new features. Feature request: "Make an option in the settings of the user to opt out of these messages."
7 votesDear Team,
Sorry to hear that you find it overwhelming when we update you about the features we are working on.
We have improved the workflow, and now you’ll not receive pop-up messages but rather you have a small icon in the PMS – where with a click of a button you can review all the updates. Thank you for the feedback once again! -
7 votes
Dear All,
This idea has recently been released! Many thanks to all of you! -
Unpaid / unbalanced bill Report
We look for a report which lists reservations, that were checked-out with unbalanced bills.
Few days ago, we checked-out a group, but forgot to issue the invoice the very same day and only realized this now. To make sure this has not happened before, we want to search for reservations, that are in the past but not paid or invoiced yet.6 votesHi, thank you for your vote for this suggestion. In fact, this is already possible to see within Mews.
Please navigate to the "Guests in house" report, which is available on the homepage dashboard, in the upper right corner under "Customers".
Ensure that under Status, "Checked out" is selected, and that under Display options, "Balance" is selected. By selected your date range you should be able to view reservations which have been checked out but still have open balances remaining.
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Add a field for disabilities
I recommend adding a field to the customer profile or reservation about disabilities. For example, someone in a wheelchair that cannot use the top bunk. Personally, I would like to let the hotel know that I am deaf.
6 votesHello Mewsers,
It is currently possible to add the customer classification "Disabled person" in the customer internals section of a guests profile
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Fix Dates on Mews Excel Reports
At the moment in Mews Excel reports the dates contain a character in front of them therefore they can not be used in combination with any extended and formulated self made excel reports. For instance HLOOKUP will not find the date on Mews reports due to above. This is important for proper ARR data on daily basis between segments as at the moment the only way to do this is to average the rates however this dilutes them. All Mews has to do is remove any characters from the dates on the reports.
6 votesHello,
Thank you for bringing this to our attention.
We are happy to inform you that Mews excel reports no longer contain an extra character in front of the date.
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6 votes
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6 votes
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6 votes
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6 votes
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6 votes
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Import companion details
Extend import functionality to include updates for all companion details for your group bookings
6 votesHello,
Thank you very much for your feedback. We are happy to inform you that we have recently released a reservation rooming list that will allow you to update all the companions, and companion details in reservation group including identity document information.
You can learn more about this feature from our help centre:
https://help.mews.com/hc/en-us/articles/360008489537-Manage-group-reservations-with-rooming-lists
Should you have any additional feedback, please do let us know.
Kind regards,
Aldair
Mews Product Team -
5 votes
Hello Mewsers,
Thank you for the feedback and suggestions, we are very happy to inform you that the space status report allows you to filter by alternate reservation states.
You can choose whether you would like to view reservations that have been confirmed (definite reservations) , reservations that are currently optional or both! Simply select the “status” filter in the reservations report and apply the changes that you would like to view.
For more information or assistance please contact our customer care team.
Kind regards,
Aldair -
In the new reservation module a total price instead of the average price
in the new reservation module only an average price is displayed. a total price would be easier. possibly leaving the choice to the user as to what may be displayed.
5 votes -
5 votes
Hi Mews,
Thanks to you, this was released recently to all LEs. Thank you for the feedback and update!
Looking forward to talk to you very soon regarding other ideas. :)
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5 votes
Idea is released! Just contact our support and they will be happy to help out! Hope to hear from all of you very soon. :)
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Channel Reference Number
"For many properties, reservations will come in from various travel agencies, which often come along with unique travel agency numbers. To help clarify this these various details, a field for travel agency number could be added to the reservation module to keep all those important details in one easy-to-find place."
5 votes
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