322 results found
-
Attach files to tasks
It would be helpful if the task section had the option to add pictures when creating a task. This is essential for both cleaners and maintenance team where having a picture that shows the issue is vital.
87 votesHey everybody 🙌
I'm happy to announce that this functionality was released to production!
Check it out and let us know if you have any other feedback!
-
Add notes to calendar in Rate Management
It could be awesome to be able to add different colours or notes to some dates in the Rate Management calendar so we can mark some special dates as holly weeks, special events, etc to pay attention to the rates on those days
85 votesNow you can add calendar events in your Enterprise Settings. These show as an icon & note on the Rate Management & Timeline screens, and on the Availability and Occupancy reports.
Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event
-
Edit rate restrictions
Rate restrictions are currently uneditable in Mews, meaning that even for a minor change, you must delete the old one and create an entirely new restriction.
83 votesHello Mewser,
Team is super excited to let you know that your idea `edit rate restrictions` is released! Thank you everyone for upvoting and submitting your feedback!
Looking forward to your future ideas!
-
Reminder emails for overdue invoices
Automatic reminder emails for approaching invoice due dates
81 votesHello from the Mews product team.
We are pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en/faster-follow_ups-with-on_demand-invoice-reminders-AoruAZWF.
Thank you again for sharing your idea!
-
Add room number to the task list
It would be very nice to see the room number of the guest in the tasks list in the Mews Commander and the mews commander app.
If the housekeeping is using only the app, they can't see the reservation and therefore the room number.80 votesHello from the Mews product team,
We are very happy to announce that we have added reservation details in the task section of the Mews mobile app!
You will now be able to view reservation details, as well as the room number of a reservation if there are tasks attached.
Selecting the room number will take you directly to the space where the reservation is currently assigned.
You can learn more about this new feature on our release notes page:
-
A blank space for TETRIS!
On the timeline sometimes when we have over bookings we need to play the old tetris move some people and re-arrange their stay in order to fit everybody in, however when there is hardly any room you cant simply move the bookings easily. what would be very very VERY useful will be to have a section where you could dump up to 3 bookings in order to make some room while you try to fit everyone in. kinda like a blank space at the top of the timeline or a little pool for tetris you know you can even call…
76 votesHello from the Mews product team,
Thank you for the suggestions and upvotes.
With the addition of the Optimise Space allocation on the timeline, the old tetris game just got easier!
Not only do you have to worry less about playing tetris on the timeline, you can also choose to move reservations to an extra slot from the reservations module by selecting “none” instead of selecting a room number; this action can be performed for several reservations.
You’ll now be able to view the reservation(s) that you have moved in the overbooking slot from the timeline, from here you can easily arrange and rearrange reservations as per your preference, or select the optimise timeline button to automatically move the reservations to an optimal location.
Kind regards,
Aldair -
Ability to flag that a guest has arrived when room is not ready yet
If a guest arrives but their room is not ready, could we possibly have a flag or change of colour to show that they're waiting for their room. This way when the room is ready we can let the guest know asap.
75 votesGood news, we have released a new classification (profile > internals > classification) "waiting for room" so you can flag guest who are waiting for their room.
thanks
-
Breakdown of quotation (detailed quotation)
When a guest ask for a quotation with different kind of product (night, breakfast, lunch, dinner, pic nic……) it would be great to have the complete breakdown with each product clearly identified.
Currently, Mews does not offer the possibility to identify products and offer the total amount without any detail.
Our guest ask for detailed quotation74 votesHello!
I am happy to announce that this has been released! The new Quotation layout displays a breakdown of included items and their cost.
https://releases.mews.com/en/introducing-a-new-way-to-create-professional-looking-guest-emails-in-mews
Thank you for your ideas and for being a part of the Mews community!
Yours,
Ettore
-
73 votes
Hello,
We are very happy to announce that you are now able to distinguish between children and adults in reports!
Updates for the reservation overview are currently in the final stages of development and will be released very soon.
In addition to this release, we’ll be adding functionality that will allow you to add products to children and adults separately whilst creating a new reservation.
To learn more about the updates and additional features coming soon, please visit the release notes page.
-
Add name of booker for business travelers
When a secretary or organizer, organize a booking on behalf of someone else, include an additional field for booker on the reservation, so that you could run a reservations report against the bookers.
71 votes -
Partial look up in search bar
The search function is useful for quickly finding a reservation or customer profile, however with some compound names and or prefixes attached to names of certain nationalities, it makes this function harder to use since partial searching is currently not possible. Expanding this search function could improve this feature to allow searching for any and all parts of a customer's name, making results more accurate and data easier to navigate.
71 votesHello from the Mews product team!
We are pleased to let you know that your feature request has been released. Please check out our release notes on the new Search
Thank you for sharing your idea and helping our continuous improvement!
Yours,
Ettore Zotarelli
-
Mobile push notifications for new tasks
When a task is assigned to a user or department, no notification is received on the mobile app.
The user must visit the Task section in the mobile app to see if any tasks have been assigned to them.
Push notification to the user to alert them of the new task would help the user be aware of the new task.
A little Red bubble showing new tasks over the task menu would also help.
Example: Customer checks out of their room & advises the front desk that a light bulb is not working & that their is a bad…
67 votesHi Mewsers,
We are very happy to announce that we have released task notification on Mews Mobile.
You can learn more about more about this feature on our release notes page:
-
billing
The billing has changed and a lot of colleagues get confused using this new billing method. It is harder to see the companions on the same room when 2 guest are travelling together in one room. Sometimes the charges from F&B are booked on 2 different names in the same reservation. This can be easily forgotten on check out when very busy.
The room number is also not visible in the billing. It would be nice to see a name and roomnumber. (sometimes there are 2 bookings under the same name)We would love to change back to the old…
65 votesHello,
Thank you for your comments and feedback regarding the billing screen.
We have released an update resolving issues where the room names and room numbers were missing from the billing screen.
The new billing screen has 2 main views, group billing and individual billing.
From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.
The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.
To learn more about the new group billing screen, please click on the link…
-
Add date pickers on New Reservation screen.
Add date pickers on New Reservation screen to quickly select dates far in the future.
63 votesHello from the Mews product team. We are pleased to let you know that the new version of this feature request has been released.
Thank you again for sharing your idea!
-
Add the associated account to the bill over the API
Adding this to the API will ensure that the correct name will be added in the invoice when we close the bills automatically.
It will allow us to be more efficient, avoid changes and manual work.61 votesHello from the Mews Product team!
We've added this functionality to bills/add (also available in bills/update). Check out the OpenAPI specs here: https://app.mews.com/swagger/index.html#/Bills/bills_add
or on the API docs here: https://mews-systems.gitbook.io/connector-api/operations/bills#add-bill
-
Housekeeping assignment - Unassign an employee
Dear colleagues,
At this moment we can assign employees to the room but we can not cancel, it is only possible to override.
It generous few problems:
- in the next day room is still assigned to the same employee, a filter of the unassigned room is useless
- everyday assignments must be made very carefully, checking when the room has been assigned, yesterday or today
- it is not possible to make a report of an assigned room from the past, the system shows the only current assignedPlease take into consideration the following changes:
- cancel assignment -…61 votesHey everybody 🙌
I'm happy to announce that this functionality was released to production!
Check it out and let us know if you have any other feedback!
-
Add up product count, when there is more than one item
When working with corporate customers, conferences or groups; the number of same items on a bill, make for very lengthy bills which are difficult to read and process. We would like to see that when there is more than one item of the same product, that these are added up.
For example, instead of 10 lines with 1 drink in each line. We want to see 1 line with 10 drinks and the total amount to be paid.
55 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes on this topic. Thank you again for sharing your idea!
-
Display consumption date on the bill
Instead of displaying the creation date, it would make more sense for our guests to see the consumption date so that when they check their bill they can quickly identify when certain items were used.
55 votesConsumed date displays on the bill
-
Multiple cancellation policies for the same rate group
To have the possibility to have different cancellation policies for different periods within the same rate group.
55 votes -
Operations report model to save
We have more than enough of different kinds of stay items for halfboard and other food peroducts. Could you give us a saved report to print all items used only on one report? I mean as we use the operations/product report but we could have a fixed report to show all halfboard items and breakfast and special dinners? Like a food and beverages report. Please.
54 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released in the form a New and Improved Product Report. Please check out our release notes - https://releases.mews.com/en/want-a-clearer-overview-of-your-product-sales-our-new-product-report-has-you-covered.
Thank you again for sharing your idea!
- Don't see your idea?