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Mews Operations (PMS)

Mews Operations (PMS)

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1411 results found

  1. Requesting the ability to enter selling limits based on variables defined by the hotel.

    For example:

    Rate Code + Space category + Number of rooms
    Once number of rooms has been sold for X category with X rate, close ability to sell more

    114 votes

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  2. Now, it is impossible to print or send a proforma if booking is not confirmed
    To send a proforma for optional booking we have to confirm the reservation then delete it and re-create the booking as optional.
    Please make it possible, so we can send a proforma invoice as a quotation with an option date for confirmation

    114 votes

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  3. We need to have the option to can mark the reservations for the next days as ''ready to check in'' so we know that there is nothing else to do with this reservations in terms of testing the credit card, or whatever is needed to do with the reservation, or mark the reservation as ''incidence'' if there is something that needs to be done on that booking.

    113 votes

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  4. Introduce automatic sending of bills upon closing.

    113 votes

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

  5. City taxes amount is different between adults and children, and among children based on their age.
    Would be useful to create a rule that recognises the different kind of partecipants and their age among children, showing, then, the different amounts due

    110 votes

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  6. Tasks are very helpful to track daily responsibilities in Mews. However as many tasks are recurring, it could be helpful to eliminate that manual work and add a repeating tag to allow automatic repetition of those particular assignments on a daily, weekly, or monthly basis.

    108 votes

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  7. House Accounts which are regularly used tend load/open slowly due to high volumes of transactions.

    Can we move historical data (90days and older) to a separate account or only load the most recent data when opening the account (last 60 days)

    This will assist efficiency and speed when charging to house accounts.

    105 votes

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  8. In many countries, there are multiple official languages, meaning that nationality cannot reliably be used to determine a guest's preferred language for communication. A field for default communication language could then be added to customer profile to ensure consistency in all correspondence and also to prevent guests from receiving messages that they don't understand.

    104 votes

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  9. Number of companions could differ for each night to accommodate part-time guests

    101 votes

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  10. At the moment the restriction settings in MEWS are very complicated and extensive. When we try to close multiple rates that are within different Rate Groups (due to the settlement required) we have to close all rates individually. Our idea is to create Rate Buckets where you can add rates manually that only apply to restriction. This way, you can apply all restrictions on these Rate Buckets instead of on rate group or individual rates.

    Furthermore, it would be perfect if you can apply restrictions based on occupancy %. I.e. if hotel is 60% booked, I want to close all…

    98 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Implement shift handover reports for employees to pass on to the next shift leader

    95 votes

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    idea to upvote  ·  1 comment  ·  Reports  ·  Admin →
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  12. When you cancel a group reservation, the tasks attached to one of the reservation will remain active. It would be helpful if tasks can be solved by default after you cancel the reservation

    94 votes

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    9 comments  ·  Operations  ·  Admin →
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    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

  13. Add the day (Mon, Tue, ...) to the date field in the Reservation Overview Report. This feature already exists in the Product Report.

    92 votes

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    1 comment  ·  Reports  ·  Admin →
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  14. Have the option to restrict product to specific dates.
    For example: if we have New Years Eve Gala Dinner created as a product, would be very helpful to be able to restrict this product to only guests staying during the night of the 31st of December, and not to any booking date.

    89 votes

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  15. Add Filter to the Manager Report that would enable us to sort the revenue as per Travel Agency.
    For Example, if selecting Monthly Revenue there would be a drop box that shows all individual OTAs total revenue (for the selected month).

    86 votes

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  16. A push alert is provided on any room that are due, ‘To be Cleaned’ when the guest has checked out of that room so that housekeeping can take action right away.

    85 votes

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  17. possibility to switch off automated room allocation.

    84 votes

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    16 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Some hostels often have rooms that do not have bathrooms connected and therefore do not have water pipes. In this a few other cases, turning those rooms to "dirty" with reason "legionella" after 7 days unoccupied does not apply.

    Can we add a setting that will allow us to turn off "legionella"?

    84 votes

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  19. Occupancy overview in dashboard only 7 days ahead, while need is there to have similar overview for 14 days, this makes planning staff for Restaurants, Housekeeping much easier. If you click on Occupancy then the data comes out, completely different. The overview for 14 days, would be a great asset and make life easier.

    81 votes

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    1 comment  ·  Reports  ·  Admin →
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  20. It is about merging guest profiles. As soon as we are merging guest profiles and you choose to keep one profile it takes both addresses. If someone makes a reservation for a year on for example HRS - it takes both. So we also need to delete for exmpl. 60 profiles from the same person which takes ages!

    81 votes

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