Mews Operations (PMS)

Mews Operations (PMS)

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  1. We have long term residential guests who stay with us through a partner provider and who each sign a contract before they arrive - it would be great to be able to attach a copy of the contract to the guest profile so we can refer to it quickly and easily.

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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Kindly create new article about Canceling Group reservation.
    Thank you

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  3. We´ve found this link informing that the NIF is mandatory for bill above 400EUR in Spain, but to use this situation the Bill should have two different templates and would turn more complicated for daily operations.
    https://help.mews.com/en/articles/4430685-closing-a-bill-above-400-eur-for-spanish-customers

    The request is to have a “Big Warning” when the operator tries to generate a Bill with an empty NIF. So the operator can intentionally decide if it is really desired to generate a Bill without NIF and avoid human error missing the NIF, because by default the NIF is empty even when the user fields are already filled by the system.
    Thanks

    1 vote

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 1 vote

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  5. THE SYSTEM SHOULD BE BASED ACCORDING TO THE COUNTRY THE HOTEL IS IN.

    WE ARE HERE IN CALIFORNIA USA AND WE HAVE MONTH DATE AND YEAR BUT THE SYSTEM IS UK BASED SO THEY HAVE IT IN THE OTHER WAY!!

    IT MAKES CONFUSING FOR THE GUEST.

    1 vote

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  6. It would be very useful to have a report that helps us find guest profile by their classification (VIP, previous complaint, etc.).
    That permits to have an over view of all the guests who have a classification and put some special offer on for them

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    Hi there Mewsers!

    Thank you for the feedback.

    You are able to view all profiles that are registered in Mews and have classifications attached from the reservations report. The filter in the report that will help you view this is called “Customer classification”, it sits under the “Group by” section, of the reservations report.

    Should you have any questions regarding this functionality, please contact our customer care team.

    Kind regards,
    Aldair

  7. 1 vote

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  8. 1 vote

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