Mews Operations (PMS)

Mews Operations (PMS)

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  1. we should have an option to click on the red line and see straight away where you have the overbooking. Sometimes the overbooking is two years later and you waste your time following the red line

    315 votes
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    6 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  2. Create bookings directly from the timeline by clicking and dragging to pre-fill your date selection and then complete all remaining booking details

    283 votes
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    idea to upvote  ·  4 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  3. We are a Boutique hotel with 40 rooms without meeting rooms. Located In between centre of Amsterdam and a large (RAI) conference Centre. In case of large conferences or Events in the city we can sell at higher rate than leisure. Because these city wide conference are known for years ahead we like to have a space on top of timeline to place the name of the event with warning like "only sell high' or 'do not offer to groups' .

    148 votes
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    3 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  4. Currently, you can distinguish reservations on Timeline by once that are checked-in or not. However, with this feature, you will have a better visual difference between departures, arrivals and more.

    92 votes
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    idea to upvote  ·  13 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  5. On the timeline sometimes when we have over bookings we need to play the old tetris move some people and re-arrange their stay in order to fit everybody in, however when there is hardly any room you cant simply move the bookings easily. what would be very very VERY useful will be to have a section where you could dump up to 3 bookings in order to make some room while you try to fit everyone in. kinda like a blank space at the top of the timeline or a little pool for tetris you know you can even call…

    73 votes
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    0 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for the suggestions and upvotes.

    With the addition of the Optimise Space allocation on the timeline, the old tetris game just got easier!

    Not only do you have to worry less about playing tetris on the timeline, you can also choose to move reservations to an extra slot from the reservations module by selecting “none” instead of selecting a room number; this action can be performed for several reservations.

    You’ll now be able to view the reservation(s) that you have moved in the overbooking slot from the timeline, from here you can easily arrange and rearrange reservations as per your preference, or select the optimise timeline button to automatically move the reservations to an optimal location.

    Kind regards,
    Aldair

  6. Order spaces within the Space category in the timeline.
    At the moment, we can't order bedrooms as we wish in the timeline.
    Depending on the location of the bedroom in the building, it makes more sense to have it in a certain order.
    The default order does not facilitate operations.

    71 votes
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    new idea  ·  4 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  7. Easier search of the overbookings.

    59 votes
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    2 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    Thank you for your comments and feedback.

    We have recently released a new Mews university video that will walk you through an efficient and easy way to view, report and manage your overbookings.

    The video is only 2:30 minutes long, we believe it will be very helpful in solving your request.

    Please see a link to the video below:

    http://go.mews.com/overbookings

    Lets us know what you think in the comments section of this request.

  8. It would be better for reception to have the line between the different cateogiers thicker so that you can see better when a new category starts.

    57 votes
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    2 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  9. Display the number of customers in the room directly in the timeline.

    51 votes
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    new idea  ·  0 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  10. 43 votes
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    idea to upvote  ·  1 comment  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  11. Would be very helpful to see from the timeline bookings that are paid (when balance is 0) by different color from bookings that still has to pay

    38 votes
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    0 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  12. For larger properties is would be handy to filter the timeline by space category. E.g. if you have multiple categories the property can select only standard room in the filter to see only the spaces/reservations for the standard space category to change allocations.

    37 votes
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    new idea  ·  2 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  13. Working on multiple future bookings from the timeline it does not make sense that after every refresh of the browser, the date jumps back to today. Could work great with toggle on and off fuction

    37 votes
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    0 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  14. As group reservations often appear together on the Timeline, there is not currently an efficient solution to relocate all of them once. An additional Timeline feature could enable moving all group reservations to another block simultaneously.

    37 votes
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    idea to upvote  ·  2 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  15. To have a down arrow for down-graded room attributed booking when the upper categories are temporarly overbooked.

    33 votes
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    new idea  ·  1 comment  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  16. Have a drop down that allows your to sort the timeline in different ways.
    eg.
    - by room category/room type (current)
    * by room number (MOST IDEAL UPDATE)
    - by room location
    - top floor/bottom floor
    - interconnecting
    etc.

    32 votes
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    2 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    If you are interested in filters on the timeline you can also upvote:

    - Filter the Timeline by Space number
    - Filter the timeline by space category

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. If the channel manager has made reservations (and therefore it's not possible for the rest of us to merge groups), or if we have several bookings from different backgrounds and do not wish to mix their billings, it would be great to connect the reservations somehow. In stead of group, call it "related" or similar.

    32 votes
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    0 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team!

    Thank you for your suggestion, we have set the status of your request as one to be upvoted by the Mews Community.

    May I ask, how often do you find that a group is booked separately and would need to be merged when the reservation is coming from a channel?

  18. I would be really handy to have all day in different colour, where is added some event and not just black dot on the top.

    30 votes
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    0 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  19. for hostels would be a better overview to see which beds belong to the same room

    28 votes
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    1 comment  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback, It is unlikely that we will be altering the thickness of the lines between dorms.

    We are currently updating the contrast of colours within the system which will assist in making the lines more visible and stand out from the background colour.

    Kind regards,

    Aldair
    Mews Product Team

  20. Option to put different colours in blackground of the Room Numbers.
    Notes of Status of the Room. For example:

    101 in red means that "cot for baby inside the room"
    201 in green means that "separate beds are ready"

    Thank you!! Tayko Team

    25 votes
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    0 comments  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
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