Mews Operations (PMS)

Mews Operations (PMS)

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  1. Allow properties to access their mail queue and preview emails sent to guests.

    237 votes

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    idea to upvote  ·  21 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add new type field in export schedule to choose between .xlsx, .csv or .pdf

    151 votes

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    idea to upvote  ·  14 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  3. Consumption date of once products is not shown on the Guest in house report. This report is used by the F&B team to determine whether a specific guest has purchased breakfast or not on a particular day. Product report does not show room numbers and therefore cannot be used when guests come to the restaurant.

    Please add the consumption date of "Once" products so it can be easily visible on a single report without needing to add notes.

    133 votes

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    19 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    We are very happy to inform you that we have officially released a new filter in the Guest in house report, that will allow you to view products consumed during the report’s selected interval.

    We hope this update will help your teams handle the morning breakfast rush a little easier.

    To learn more about the update, please visit our release notes page.

    https://www.mews.li/app/release-notes

  4. Implement shift handover reports for employees to pass on to the next shift leader

    93 votes

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    idea to upvote  ·  1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add the day (Mon, Tue, ...) to the date field in the Reservation Overview Report. This feature already exists in the Product Report.

    90 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  6. Properties should be able to customize their own origins as they may need to use more than the hardcoded ones, mainly for reporting purposes

    83 votes

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    4 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Unfortunately, this request does not align with the Mews product strategy and has not received the necessary upvotes to be added to the Mews development roadmap. Therefore it is unlikely to be delivered. Thank you for sharing your suggestions.

  7. Occupancy overview in dashboard only 7 days ahead, while need is there to have similar overview for 14 days, this makes planning staff for Restaurants, Housekeeping much easier. If you click on Occupancy then the data comes out, completely different. The overview for 14 days, would be a great asset and make life easier.

    74 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  8. 73 votes

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    3 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    We are very happy to announce that you are now able to distinguish between children and adults in reports!

    Updates for the reservation overview are currently in the final stages of development and will be released very soon.

    In addition to this release, we’ll be adding functionality that will allow you to add products to children and adults separately whilst creating a new reservation.

    To learn more about the updates and additional features coming soon, please visit the release notes page.

    https://www.mews.li/app/release-notes

  9. please add a filter to all reports in order to choose specific number of room types and not only one. or a selection of the floor

    55 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
    new idea  ·  Mews Product Team responded

    Slightly changed the title in order not to create duplicates and marked it as a new idea. :)

  10. The idea is to make the product breakfast appear on the reports even if it was added manually to the bill.

    49 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers!

    We would like to inform you, that your request has been fulfilled.

    Breakfast products manually added to the bill from the “Items” tab can now be viewed from product report. This includes products charged once as well as per person per night.

    Kind regards,
    Your Mews Product Team

  11. Properties should be able to filter their reservation report by product to measure the production linked to x product

    48 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. The no show email the property gets, stating all the reservations that were cancelled with the reason "no show", includes the reservation numbers and the customers' names. It would be perfect, to also have on that the room numbers shown where there were allocated.

    48 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  13. 48 votes

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    new idea  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  14. Would it be possible that a room change and a physical room move be separated and able to be reported as such in the action log?

    44 votes

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    idea to upvote  ·  1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  15. View current data on your reports:
    · Current six months: First day of the current month at 00:00 – 6 months later at 00:00
    · Current twelve months: First day of the current month at 00:00 – 12 months later at 00:00

    44 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Mews Product Team responded

    Hello Mewser :)

    Many thanks for upvoting this idea and coming to the Mews Hospitality Community!

    Thanks to your feedback, we decided to release two most wanted intervals! Now you can view following data on your reports:

    · Ongoing 6 months: First day of the current month at 00:00 – 6 months later at 00:00
    · Ongoing year: First day of the current month at 00:00 – 12 months later at 00:00

    The further development of the idea for the upcoming period is not planned for now. However, If we have any new updated on it, we will certainly let you know.

    Thanks everyone!

  16. Address in the Reservation Report should be broken down and not in one cell. It leads to the impossibility to use those data.

    My use case is as follows:

    I would like to be able to select all guests coming from specific cities/countries to be more efficient and quick when communicating (specially relevant in terms of COVID when you have a lot of cancellations coming from certain countries/cities)

    38 votes

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    idea to upvote  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  17. The revenues generated by financial reports are not including the POS revenue. Those can only be seen down under in "Selling points". Then we have to add or sunstract revenues to know exactly what was generated in total

    38 votes

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    idea to upvote  ·  9 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  18. The Product Report is a great tool to identify all products that your property may offer and to help identify daily needs for your operations department. An additional filter to group products by product category could save some manual calculation as it could then show all totals within the report.

    31 votes

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    idea to upvote  ·  2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  19. At the moment there is no way to check Outstanding Balances in a report format for a particular day.

    Having a daily or 'period wise' Outstanding Balance Report will help front desk receptionist and supervisors to monitor payments for check in/ check out guests with ease and not miss out a guest who has not paid.

    A status with a green 'tick' can also be placed on the reservation on the timeline to visually help front desk agents to point out which reservation has a pending balance if any.

    28 votes

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    idea to upvote  ·  1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  20. 27 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers,

    We’ve updated your request from “Display emails in customer statistics” to “Display emails in Customer profiles Arrival report” as the customer statistics report only represents numerical information.

    Your request has also been updated as an idea to upvote for the Mews community.

    Thank you for your votes and feedback!

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