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Add some option on Guest in House Option
Hello,
For Guest in House list columns.
Could we add customized such as: nationality, source of booking, rate, etcThank you.
12 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Mews scanner to default to Ms instead of Mrs when scanning passports of female guests
This is to have the team adjust the Mews scanner to default to Ms instead of Mrs when scanning passports of female guests (as most guests are Ms, to save time doing data entry)
10 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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report with (Dutch) CBS statistics per month/period.
report with statistics per month/period, with per nationality stayed in the hotel: 1. the amount of guests checked out, 2. The number of room/nights stayed (at the bottom the totals per month/period, for each)
10 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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9 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Being able to put an EMERGENCY CONTACT in the registration card
Since we are responsible of a lot of people somehow, would be nice to have the option to add an Emergency Contact in the registration card that they have to sign when they check in house. In case of incident, we can contact a family member.
9 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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country codes
Please use ISO country codes. There are countries with code GB, and reports, bills, customer profile following comes out: United Kingdom of Great Britain and Northern Ireland
It occupies 3 lines on an invoice; each report pulled in excel has a wide gap to type the whole country name.
Please change system as I think most people working in hotels, hostels, campings, and so on, are very well aware of country codes such as: CH, IT, DE, GB, US, CI, ....8 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Mark the necessary customer data before finishing the check in
In case of Spain, we must introduce the data of the customer to send it every day to the police. We have an issue, the check in process is too long and many times hapend that not all customer's data is correctly introduced to the profile... Then the police report is not complete and the report can not be sent.
Would be nice to can not save the data or finish the check in if the data is not completed.
A good option would be to mark in red or with a * the necessary data this way when you…7 votesDue to the lack of information about the idea, moving it as unlikely, if we get more details, the pablic status of the idea might change, thanks!
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Wij hebben foto's van de kamers geupload voor de commander. De beelden zijn in Mews goed en compleet, in de commander niet.
Graag hoor ik hoe we ervoor kunnen zorgen dat de foto's ook in de commander in zijn geheel zichtbaar zijn.
6 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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create custom fields for customer / guest profiles
It would be great if you could add custom fields to a customer profile to save specific information.
We would need that for example to save information regarding our data privacy policy.
6 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
We are very interested in hearing which fields you would like to see added to the profiles. But we are keen on keeping a consistency between our customers.
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stay product count different in booking overview
in the reservationo verzicht you see, after the adjustment of the way of showing the tourist tax, now every day a new post of the tourist tax. This is not a problem with a short stay. but if a guest stays for 3 months it becomes a very long list and not really clear anymore.
6 votes -
Reservation Report with CC cardholder name too
In order to have an immediate comparison on both of the names (reservation and CC cardholder) that would allow the perception of eventual discrepancies and/or fraud tentative that could cause Charge-backs.
6 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Titles: Incorrect translation of Ms to Miss
At the moment, in the front end, it is possible to use titles Mr, Mrs and Ms. In the API, this then becomes Mister, Misses, Miss.
There is a difference between Ms and Miss and someone who is a Ms is not necessarily a Miss. There should be a way to indicate that a female guest does not want to share their marital status - by at least introducing two different titles for Miss and Ms in both Front End and API, but better still by updating the titels altogether to reflect modern age.5 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Alert for Online Check-in completion & Guest profile updates
Optional alert setting that sends an email or dashboard alert when a guest completes Online check-in or updates information in their profile. Most specifically to my desires would be to get alerted when a Creditcard has been added as we use this to indicate a guest would like to move forward with a held reservation & trigger when a guest is going to be allowed to enter their room.
3 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Add option of consent for receiving Marketing e-mails (GDPR reasons)
It would help a lot if we would have a tick box next to guest's e-mail address in Guest Profile where guests can give their consent or not in receiving Marketing e-mails. We need this feature for GDPR reasons.
The consent should be visible when exporting Customer Profiles and Guest in house reports.3 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. However, you can retrieve this data from the exported version of Reservations report. To add marketing consent to guest profile, please follow this guide.
Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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nationality on registration card
we had a comment from a guest who took objection over the fact he couldn't put in "british" as nationality. it comes up as "UK of GB...."
could we get this changed please?2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Profile Status Tagging
It will be very helpful if there is an additional function in MEWS that allows us to tag guest profile according to its status such as VIP Status. Flexible status will be good rather than a fixed status like the ones under Clasification. We have many different types of VIP Status so this function will be helpful.
2 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Identity Card
Add ID card number on police card
So we won't have to ask them again to enter this information1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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why to merge existing customer while creating a reservation for 2 or 3 room under same name???/
If the property wants to assign different rooms to different people name that is separate but it should be by default while creating a reservation it should be under one name for all the group or multiple room unless needed by the guest.
but mostly no one cares for that as from the guest side but from property we need to keep on merging them especially when we are running busy
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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preset individual option period
It would be nice if you could set the option period individually and preset it somewhere. Because 1 week is way to long. we would prefer 2 d
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Document Dump for clients
just a folder where we can put things like emails and other documents for our clients. this could us local space and encrypted by mews as to not overload your servers
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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