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Mews Operations (PMS)

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  1. With regard to the North American market, it would be very helpful to add a filter that would identify which Provinces and/or States our guests are from. Thank You.

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. If rooms are checked in, the status of the room can still be set to inspected.
    We think it would be useful that the room status in that case can only be set to clean and not inspected.
    Otherwise, the room will be available for self-check-in at the Mews Kiosk.
    Only in the last step - the key encoding - the guest is informed that Self-CI cannot be completed successfully.
    Until then, however, the guest is informed that check-in would be possible, including charging of his credit card.

    23 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Often when guest book in advance we have to search all over the calendar which room are overbooked. When this happen, instead of spending time searching between 2 years, Mews could simply show which dates are overbooked so we could access it straight away

    10 votes

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    3 comments  ·  Operations  ·  Admin →
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  4. It would be really usefull if we could check the number of room night and its ADR per segment, as in the Reservation Report

    5 votes

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    0 comments  ·  Reports  ·  Admin →
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    idea to upvote  ·  Bethany Lyons responded

    Thank you for contributing this idea to our forum! I'm setting this as an idea to upvote so other community members can contribute votes. Many thanks, 

    Bethany

  5. When adding rooms in a roomblock, having the ability to overbook when you do not have enough rooms available.

    16 votes

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    6 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. automatically log out when Mews is not in use for 5 min

    3 votes

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    1 comment  ·  Other  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


  7. We don't have 24 hour reception so it would be helpful if, when reception closes, we can put a restriction / stopsell on the remaining rooms so no one can book them after hours

    We are currently adding a Restriction with the start date and end date being the same to get around this issue
    Blocking multiple rooms is also time consuming and alters management reports

    As great as Mews is, I've used 6 other PMS and this is the first one to not have a feature similar to this

    14 votes

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    3 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Give also an option to add product rules on Travel Agency level. Due contract or other reasons we need to apply some rules to specific Travel Agency which could not be distinguished by creating a separate rate plan. With this option even a rate plan is shared or booked by multiple Travel Agencies but a product will only be added to that specific Travel Agency.

    4 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. Under the Items tab in a reservation where products can be added, such as Pet-friendly room, extra bed etc. ( Products of course depends on your local set-up of products), certain products require a date of consumption. A button or checkbox for such one time items/products that links date of consumption to check in time would be really handy!

    3 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. We are missing the feature in reservations to quickly see payment method.
    We would like to request an option or tick-box with:

    Payment type:
    1. Upon arrival by cash or card.
    2. Roomnight, breakfast and citytax on account.
    3. All costs on account.
    4. Package via voucher, citytax and extra’s upon departure by cash or card.

    It is intended for check-in and for on the confirmation to the guest.
    We have a lot of business guests during the week, some need to pay themselves and some go on account to the company.

    With check-in the receptionist should with a glance…

    4 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Mews only allows a max of 100 Product Rules and we are requesting to increase the limit.

    10 votes

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    1 comment  ·  Operations  ·  Admin →
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  12. When we open our arrival donut report we would like to see really quickly who paid and who didn't pay.

    For example: green dot-paid everyhing, yellow dot, an amount less than 50 euros to be paid and red dot more dan 50 euros to pay.

    9 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. When opening the new product report, and then selecting the service type, the report SHOULD automatically provide only the product categories attached to this service type.

    Then, upon selecting or deselecting the category, the products listed should be ALL ACTIVE products, and not 'some' deleted products and some active products, and it definately should not an INCOMPLETE list of products.

    Alternatively, in the product details, one should be able to designate the product to be 'listed' or 'unlisted' in the product reports default setting.

    Speed in combination with paperless is of essence; and when "all products" is selected, it occurs…

    8 votes

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    3 comments  ·  Operations  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. it would save a lot of time if the yellow out of order blocks could be split instead of us having to shorten them and create a new one for the other half when we only need to open up a room for a certain date.

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. When splitting a booking, it creates a new booking, and pick ups in any RMS. Please don't consider a booking as a new received booking, as it false pick up and data.

    2 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Allow for Shoulder nights to be booked outside of the valid dates of an Availability block

    7 votes

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    2 comments  ·  Operations  ·  Admin →
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  17. Holiday rentals/apartments that are dotted around a city/country will often have a situation where each room is its own category. Currently there is a limit of 120 per service. It's possible to create a service per region/city however this isn't very scalable when a region reaches 120 resources and then everything has to be split to a new service.

    1 vote

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Now it is possible to use age categories. But these age categories just affects the room revenue. We need it also for products. For example child pricing: in a package (room + breakfast) not just the room rate should be reduced but also the product breakfast.

    Great solution would be like that: in the product rule, we should be able to choose, if the product "breakfast adult" would be added when there are just adults in the room and the product "breakfast child" would be added, when there is another age category choosed. So basically product addition in product rules…

    5 votes

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    0 comments  ·  Operations  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Instead of overbooking, we use Inquired Reservations as a waiting list to optimise occupancy. It'd be great to get notified when a reservation is cancelled that there are inquired reservations for that date which can potentially now be confirmed.

    9 votes

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    2 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Mews to operate across Albania.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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