104 results found
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Favorite Reports in Mews
Would like the ability to save favorite reports in Mews rather than have to reset the filters each time. We can save this for export, but if I only wish to view the report, I must reset the filters each time and remember the previous setting used. This is cumbersome and prone to mistakes.
If there was a favorite report section under the burger menu, it would be easy to access specific areas in Mews to display reports that are frequently used. These can be exported or printed, but in most cases, just need to be able to save the…
3 votesHi Robert,
Thank you for the feedback.
It is currently possible to view your favorite reports with the filters preselected by using custom links. You can set this up by:
1. Opening a report in Mews > select the filters you require.
2. Click “View” to apply the filters.
3. Copy the URL and paste it in as a custom link.
4. Save your custom link and refresh the page
5. You will now be able to access the report with pre-selected filters by opening the burger menu > select custom links > select the custom link you have createdIt is also possible to access the custom links using a keyboard shortcut. You can learn more about both in the guide linked below:
https://intercom.help/mews-systems/en/articles/4244312-create-modify-or-delete-a-custom-link
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2 votes
Hello from the Mews product team.
We are so pleased to let you know that your feature request has been released.
Please check out our release notes for more information – https://www.mews.li/app/release-notes.
Thank you again for sharing your idea!
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breakfast report for next morning
would be nice if you could set the interval in the report export scheduled into "next morning", so you do not also see the reservations for the next evening.
13 votesHello Mewsers,
Thank you for sharing your feedback with us. We are very happy to announce that we have now officially released the digitised version of the breakfast list in Mews.
You can learn more about this functionality on our release notes page.
And view a full demo in link below:
https://www.loom.com/share/d487228e5bcd4cbb8e85d0311303bf2b?sid=e3b3da25-f6d6-41a6-b4ef-17f4875cc6d9
We look forward to your continued feedback.
Kind regards,
Aldair Borges
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New Timline Colors
The colors on the timeline just make it more difficult to manage our inventory. Having the OOO rooms in a brighter color made it simple to track. Having everything in shades of grey is NOT an improvement
2 votesHello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.
We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.
Link: https://mews.typeform.com/to/aCFioorw
Thank you again for sharing your idea!
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How about colors
New update changed calendar/timeline colors to 50 shades of gray, why!!!???
so,
Out of order: dark gray
Future stay: less dark gray
checked out: light grayWhy???
Departures: light blue
People checking in: light blueWho is designing your UI, probably same genius who designs your billing screens (old and new)
78 votesHello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.
We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.
Link: https://mews.typeform.com/to/aCFioorw
Thank you again for sharing your idea!
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Assign task in reservation
It would be handy if it would be possible to directly assign a task to someone in a reservation, for example extra bed for housekeeping, as extra next to linking a reservation to a task.
2 votesHello Matthias,
Thank you for sharing your feedback with us.
We are happy to inform you that we currently support the ability to create and assign a task directly from a reservation.
In order to perform this action:
1. Select a reservation > select the status tab >
2. Scroll down and select “Create task”. 3. This will open the task form where you can both, create a task and assign it to either an employee or department. -
Report that separates OTA's by 'Multiple Selected Travel Agencies'
Report that separates OTA's by 'Multiple Selected Travel Agencies'
Meaning, we can pull a report for all revenue from all booking and also a report for just OTA'S (Not Brand Website), with a percentage against all bookings
1 voteHello Jodie,
Thank you for sharing your feedback with us. You are currently able to group by “Reservation source” in the reservations report in order to see a list of all reservations separated by OTA. If you view the report in “Totals” mode, you will be able to view the percentage of reservations from each OTA.
In order to view the report separated by travel agencies, you can select the filter group by “Travel agency”. If the report is “Totals” mode you will be able to see a breakdown of revenue from each agency as well as a breakdown of a percentage against the bookings.
You can find out more about this functionality in the guide linked below:
https://intercom.help/mews-systems/en/articles/4647975-track-multiple-reservation-sources
If the above does not assist you with your request, please do let us know.
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Add a "Marketplace" section on the main dashboard
so that one does not have to click twice to get there (Main Menu -> marketplace).
1 voteHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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US Registration card - date format
Registration cards in the US legal environment are in the wrong format: DD/MM/YYYY.
The correct format according to the local standard should be MM/DD/YYYY.3 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released. You will now be able to view registration cards in the US standard date format.
Please check out our release notes for more information – https://www.mews.li/app/release-notes.
Thank you again for sharing your idea!
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Display upcoming reservations on the dashboard
Display future reservations on the dashboard in the reservations block. Currently you have to run a report choosing the booking date to find the next reservation. It would be very helpful to see who's coming next, even if it's in a few days.
1 vote -
task filters disappear
every time you complete a task, the filters disappear / clear. that has never happened before and is rather annoying to be honest. it is a waste of time having to (re)set them after each action.
2 votesHello Simone,
The issue you have reported was resolved as of May 13th 2021.
Should you encounter the issue again. Please do let us know.
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Cancelling group reservations
Kindly create new article about Canceling Group reservation.
Thank you1 voteHi Martina,
The guide for cancelling reservations has recently been updated, and now includes information regarding cancelling group reservations.
https://intercom.help/mews-systems/en/articles/4245572-cancel-a-reservation
Please do let us know if you feel there are any additional missing use cases for groups.
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Mews shouldn't let us check in a guest when the room is occupied
Will be fantastic to avoid double let if cant check in someone in a room is occupied
3 votesHello Mewsers,
Thank you for sharing your feedback with us.
We are very happy to inform you that Mews does not allow you to check a new guest in before the previous reservation was checked out.
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make product report available for all products, not only stay poducts
Hi, it would begerat if the product report showed all products, not only stay products, as we have many products and would like to find and filter them for statistics.
10 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
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1 vote
Hello Miriam,
Thank you for your feedback.
We are happy to inform you that it is currently possible to group the reservation report by group.
Once the filter has been selected the report will be grouped by group name and sorted alphabetically. For more information on grouping in the reservation report, please visit this section of the Mews help guide:
https://intercom.help/mews-systems/en/articles/4245884-reservation-report
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Add Day of the week next to Arrival date & Departure date
Onthe Resume of the reservation, an idea would be to have the Day of the date, mentioned next to Arrival & departure
So when you check reservation, or have a guest on the phione asking you to dubbel check the res. with him, you can easear sya, tyou arrival on Wednesday 2 sep and C/O on friday 4/93 votesHi Mewsers,
Thank you for sharing your feedback with us.
We are happy to inform you that you are currently able to see the day of the ween a guest will be arriving and departing from the summary tab of the reservation module.
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Notification icon for release notes only when there is an unread(!) release note
First of all: I like that there is a symbol / notification in Commander (in the top right) for new releases.
But once I have clicked on it, I would like that it disappears, also after logging out and back in.
It basically should only appear, once there is a new release note. Because like that I always know that there is something new I should read.
But if I receive a notification (--> the icon shows up in the top right), but there is no new release note, it's a bit frustrating if there is no new release note.…
4 votesHello Mewsers,
We are happy to announce that we have moved to a new structure for release notes that has resolved the issue you have outlined; the release notes icon will now appear only when there are unread release notes.
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AT A GLANCE THING
WHO NEEDS THE DATA OF THE SOCIAL ON THE RIGHT BOTTOM OF THE SCREEN NOT ALL THE FRONT DESK PEOPLE HAVE MORE CONCERN ABOUT IT MAKE IT IN A TAB AND REPLACE AND DISPLAY THE ROOM ARABILITY AND RATES DIRECTLY FROM THE SCREEN WITHOUT ANY CLICK THAT IS MORE USEFUL THAN THE SOCIAL ON DAILY BASES
2 votesWe have removed the social scores from the Dashboard. We are still looking into ways how we can further optimize the space available on the dashboard. Please keep providing suggestions for things you'd love to see on the dashboard.
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Create a report that helps to find profile by internals classification
It would be very useful to have a report that helps us find guest profile by their classification (VIP, previous complaint, etc.).
That permits to have an over view of all the guests who have a classification and put some special offer on for them1 voteHi there Mewsers!
Thank you for the feedback.
You are able to view all profiles that are registered in Mews and have classifications attached from the reservations report. The filter in the report that will help you view this is called “Customer classification”, it sits under the “Group by” section, of the reservations report.
Should you have any questions regarding this functionality, please contact our customer care team.
Kind regards,
Aldair -
Reservation overview
Es wäre sehr hilfreich wenn im Reservierungsüberblick das Abreisedatum sichtbar wäre.
Translation
It would be very helpful if the departure date were visible in the reservation overview.2 votesHello Mewsers,
As it is currently possible to view the departure date of a reservation by selecting the “Details” button for each reservation from the reservation overview, we have marked this request as released.
Should you have more information, or further feedback on the request, please lets us know in the comments section below.
Kind regards,
Aldair
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