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  1. Would be much easier to assign floors to every housekeeper instead of spaces. They already work everyday by floor so would help them to keep the same organization that we have today. Also regarding the assignments would it be nice if they can see them on the Commander app. That will void printing reports everyday. The supervisor can assign a floor and the housekeeper can be able to see that on the app in order to know what need to be done during their shift.

    26 votes

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    Hello Mewsers!

    Thank you for your feedback and comments. We are happy to inform you that we have now released a new space assignment form, the new form will allow you to assign employees to a floor as requested

    Visit our release notes page to learn more about this awesome new update.

    https://releases.mews.com/

    Kind regards,
    Mews Product team

  2. I would like to have the choice to have the relative adjustment made on the full price, OR only on the nights.
    I don't want to give 10% off on the City Tax or on the breakfast, only on the nights.

    9 votes

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    0 comments  ·  Operations  ·  Admin →
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  3. Support integration of 3M software (IDscan.net) for scanning passports and IDs quickly.

    8 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    We are so pleased to let you know that your feature request has been released. Thank you again for sharing your idea!


    Kind regards,

    The Mews Team

  4. Once the guest is checked out, it would be great that the classification gets automatic returning icon. So at the next visit, we can clearly see that its not the customers first visit.

    9 votes

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    0 comments  ·  Guest data  ·  Admin →
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  5. Swipe function to change spaces between dirty, clean and inspected like in the older versions of the Commander

    10 votes

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    Hello from the Mews product team!

    We are very happy to announce that this feature has been released. You are now able to swipe in order to set a room status as either dirty, clean or inspected from the Mews Mobile application.

    If you have any questions, please feel free to contact the Mews Customer Care team.

  6. The idea is to make the product breakfast appear on the reports even if it was added manually to the bill.

    48 votes

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    0 comments  ·  Reports  ·  Admin →
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    Hello Mewsers!

    We would like to inform you, that your request has been fulfilled.

    Breakfast products manually added to the bill from the “Items” tab can now be viewed from product report. This includes products charged once as well as per person per night.

    Kind regards,
    Your Mews Product Team

  7. We zouden het fijn vinden als er op de tijdlijn meer met fellere kleuren gewerkt zou worden. Aankomst, ingecheckt, uitgecheckt/ toekomstige boeking.. Dit maakt het onderscheid makkelijker.

    9 votes

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    0 comments  ·  Timeline  ·  Admin →
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  8. It will be great if there is any report mentionning all group reservation by period.

    15 votes

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    0 comments  ·  Reports  ·  Admin →
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    Hello Mewsers,


    Thank you for your request, we are happy to inform you that it is no possible to group by groups in the reservation report in order to view all of the groups in your property. 


    For larger groups you can use the availability block report to view group information.


  9. It would be great if you would increase the limit of rate codes

    17 votes

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    Hello from the Mews product team!

    We are happy to announce that we have released an update to the way in which product rules are structured.

    What has changed?

    You will now be able to add multiple products to each product rule.

    What does this mean?

    Where you used to need 4 rules containing the same conditions for 4 different products, you now only require 1.

    For more information, please visit our release notes page at https://releases.mews.com/ where you will find some great examples, as well as a link to the updated guide.

    Kind regards,
    Aldair

  10. Het pijltje van upgrade op de tijdlijn is nu veel onduidelijker. Het pijltje voorheen was beter leesbaar. Zou dat teruggezet kunnen worden?

    8 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team,

    Thank you for sharing your feedback with us. We have recently updated the colors on the timeline to become more vivid.

    In this update we have made the ability to move reservations in the timeline more clear.

    We would like to invite your to share your feedback on the updates made in the survey attached below:

    https://mews.typeform.com/to/aCFioorw

  11. I would like a feature that we had in Fidelio where you could click on the reservation on timeline and the drag and drop it to a new room.

    9 votes

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    released  ·  0 comments  ·  Timeline  ·  Admin →
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  12. For better usage of managing and deleting of restrictions there would be great to have a calendar which can display there restrictions and enable to manage them.


    CZ Original:
    Ke snadnému nastavování a rušení retrikcí je nutné implementovat kalendář s uvedením hodnot nastavených restrikcí k manuální aktuální úpravě.

    7 votes

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    0 comments  ·  Operations  ·  Admin →
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    released  ·  Anonymous responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please visit our user guide for more information.

  13. We get a lot of overbookings which are not really overbookings we just need to move rooms around to do it.
    Currently mews does not allow us to zoom out the timeline far enough to be able to do this. We have many bookings for more than 2 weeks so we cannot see the begginning and end of the booking on the timeline. This means it is impossible to move bookings around on the timeline to be able to fit in the 'overbookings'. this is going to be a huge issue for us if not fixed as we have this…

    24 votes

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    2 comments  ·  Timeline  ·  Admin →
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  14. We need to be able to move one guest from one room/bed to another one and to edit the reservation even if the account is closed.

    20 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello Mewsers, 


    Thank you for your feedback. It is currently possible to move a reservation from one to another both for cases when a bill is closed as well as cases where the reservation has been checked out.


    In order to use this functionality, please ensure that the reservation is unlocked. The date range for which you can edit this infromation depends on the editable history window for your property. You can learn more about the editable history window in this guide.



  15. Admin to be able to view and modify all tasks for all other users

    9 votes

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    1 comment  ·  Operations  ·  Admin →
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    released  ·  Anonymous responded

    All users on Mews can view and modify tasks of all the other users. This means that Admins can do the same with their users.  Please see our user guide for instructions. 

  16. When a loyalty code is added manually or via the channel manager, Mews will automatically assign the loyalty program classification to this customer.

    37 votes

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    released  ·  2 comments  ·  Guest data  ·  Admin →
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  17. 73 votes

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    3 comments  ·  Reports  ·  Admin →
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    Hello,

    We are very happy to announce that you are now able to distinguish between children and adults in reports!

    Updates for the reservation overview are currently in the final stages of development and will be released very soon.

    In addition to this release, we’ll be adding functionality that will allow you to add products to children and adults separately whilst creating a new reservation.

    To learn more about the updates and additional features coming soon, please visit the release notes page.

    https://www.mews.li/app/release-notes

  18. At the moment in Mews Excel reports the dates contain a character in front of them therefore they can not be used in combination with any extended and formulated self made excel reports. For instance HLOOKUP will not find the date on Mews reports due to above. This is important for proper ARR data on daily basis between segments as at the moment the only way to do this is to average the rates however this dilutes them. All Mews has to do is remove any characters from the dates on the reports.

    6 votes

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    0 comments  ·  Reports  ·  Admin →
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  19. Implement a direct connection between tasks and reservations

    394 votes

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    10 comments  ·  Operations  ·  Admin →
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    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

  20. Registration card must be printed both in French and English.

    8 votes

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    0 comments  ·  Guest data  ·  Admin →
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    Hello from the Mews product team.

    We are very happy to inform you that we currently support the ability to print registration cards in multiple languages, including French.

    Each registration card is printed based on the guests nationality as set up in Mews. For example if the guests Nationality is French, registration cards printed for that guests will be in French. The same process can be applied for gusts of multiple nationalities.

    Thank you again for sharing your idea!

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