Separate out the option of Deleting Products from the current workplace privileges rights of Create and Manage Products, in our eyes the ability to delete a product should only be associated with select employees, but creating and updating products should be something more individuals should have access to, but we don’t want them all to be able to delete things.

There should be a Classification about a "request". Many guests have special requests, but there is no classification to put on their reservation.

It would be great if our housekeepers received a notification or ping to their app when a guest checks out or requests a service.

When selecting a room on the timeline and seeing the Details pane on the right side of the screen. Mews displays whether the guest has "checked-in online" or if they are "to be checked-in", however doesn't show the status of the room ie. CLE, DIR or INS.
Would be beneficial to see if the room is clean or not to enable a faster and more pleasant check-in experience for the guest.
A simple icon (similar to the one on the "Room Status" section) would be incredibly helpful.

It Would be great if we can add a license Plate per guest profile.
And that you can search for it in the search bar.

it would be good if we could print an in-house guest list including mobile numbers. we use this for emergencies (i.e. fire roll call) and currently we are only able to print guest name, room number, number of occupants.

for that same reason it would be good if we had the option to mark a guest as "requirying assistance" which would print on this report. that doesn't have to be a "disabled" person, but could be somebody with young children or difficulty walking

As we are a couple properties using MEWS, it would be amazing to move postings from one to the other property in the same hotel-chain.

So if a guest has consumed lunch in partner property, it would be amazing to post it on the room in our hotel.

Address in the Reservation Report should be broken down and not in one cell. It leads to the impossibility to use those data.

My use case is as follows:

I would like to be able to select all guests coming from specific cities/countries to be more efficient and quick when communicating (specially relevant in terms of COVID when you have a lot of cancellations coming from certain countries/cities)

When in the billing screen of a reservation that is due out. It would be nice to have an option to Charge, Close and Check out.

This would prevent us from having to go back into the reservation status and check out the room manually

We should be able to undo a split of a reservation. Guests change their minds many times!

When the reception checks-out a reservation it would be nice to notify the housekeeping department so they can inform their teams.

We are migrating all our services to Azure and towards Azure Active Directory for all our users. With this in mind we are looking for information whether Mews can be federated and connected to our AAD for authentication and managing all users directly through our AD rather than managing them from within Mews?

Segments have been added to service products but there is no way to see them or sort them currently

Hello!

I work in the reception of a hotel where we have a lobby shop. When we go to billing on the paymaster account the list of products we can add is rather long, with the number of items we have.

Therefore I request the feature to collapse categories within the product list so that it is easier to find certain items/products in our list that we wish to add to the bill.

The collapse menu function could also be added to any menu where there are categorized lists for easier navigation when lists become long.

When you export customer profiles to excel, the field 'language' is not added. So I need to filter on postal code to know which language the customer speaks. Which is totally incorrect.
Please add the field 'language' to the excelfile guest profiles.

When you cancel a group reservation, the tasks attached to one of the reservation will remain active. It would be helpful if tasks can be solved by default after you cancel the reservation

Allow in the new spacetime for multiple automated no show charging. Currently customers can only select one accounting category for no show charging. When applying multiple business types in one system (which we do already), the system should also cater for multiple no show charges.

Be able to add text to a confirmation of a booking. e.g. add the time of golf arrangement, confirm table reservation, or congratulate on honeymoon etc

It would be very nice to retreive send emails to check the old price, products, date etc.