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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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303 results found

  1. When you search for reservations has to be clear which one is the current one.

    10 votes

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    1 comment  ·  Other  ·  Admin →
  2. 8 votes

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  3. "For many properties, reservations will come in from various travel agencies, which often come along with unique travel agency numbers. To help clarify this these various details, a field for travel agency number could be added to the reservation module to keep all those important details in one easy-to-find place."

    4 votes

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    released  ·  0 comments  ·  Other  ·  Admin →
  4. 7 votes

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  5. 7 votes

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    1 comment  ·  Other  ·  Admin →
  6. Split in-house reservations to move guests to a different room mid-stay

    8 votes

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    released  ·  0 comments  ·  Other  ·  Admin →
  7. 6 votes

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  8. Currently, it is not possible to import Optional bookings to Mews, which would create a lot of manual work adding those to your system. For this reason, it could helpful to add an additional column for State, which could help differentiate between Confirmed and Optional bookings. This new feature would not only add value to the import, but it could also creates a workaround to import allotments.

    7 votes

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    Hello from the Mews product team 👋


    Thank you for sharing your feedback with us!


    We’re happy to let you know that your requested feature has now been released and is available for all new onboardings - when importing reservations via our Excel import tool, reservations with a release date will be automatically set as Optional. Those without, are regular reservations.


    We really appreciate your input and support!

    Yours,

    Ettore Zotarelli

    Senior Product Manager - Growth

  9. 7 votes

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    released  ·  0 comments  ·  User management  ·  Admin →
  10. 7 votes

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  11. 5 votes

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    released  ·  Mews Product Team responded

    Hello,
    Have had this filter on the reservation report for a few months now. Sorry for not updating you earlier – there was another item that requested the same and we did not realize there was a duplicate.
    Regards,
    Ilia
    Product Manager – Commander

  12. 6 votes

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    released  ·  0 comments  ·  Other  ·  Admin →
  13. 6 votes

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    released  ·  0 comments  ·  Other  ·  Admin →
  14. 6 votes

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  15. Extend import functionality to include updates for all companion details for your group bookings

    6 votes

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    0 comments  ·  Other  ·  Admin →

    Hello,

    Thank you very much for your feedback. We are happy to inform you that we have recently released a reservation rooming list that will allow you to update all the companions, and companion details in reservation group including identity document information.

    You can learn more about this feature from our help centre:

    https://help.mews.com/hc/en-us/articles/360008489537-Manage-group-reservations-with-rooming-lists

    Should you have any additional feedback, please do let us know.

    Kind regards,
    Aldair
    Mews Product Team

  16. 4 votes

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    0 comments  ·  Other  ·  Admin →
    released  ·  Mews Product Team responded

    Apologies that this hasn’t been updated at the time it should, moving it released.

  17. 5 votes

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  18. 3 votes

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  19. Mews has always strived to connect with as many integrations as possible, however as we are continually finding great new software to work with, we'd like to introduce the possibly of installing integrations directly from Mews Commander. This means that adding new integrations would be easier than ever, bypassing requests to integration partners and enabling automatic token sharing.

    3 votes

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    0 comments  ·  Other  ·  Admin →
    released  ·  Mews Product Team responded

    Our marketplace is released! Klick and play, contact our team for more info. Go to burger menu, find icon marketplace and take a look!

  20. 2 votes

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