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Mews Operations (PMS)

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  1. As it can be time consuming to sort through and view each document individually, the capability to export all bills closed within a particular interval to a single document could expedite this process for many accounting teams.

    32 votes

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    released  ·  Mews Product Team responded

    Hello team,

    We would like to let you know that this feature is live! Please let the support know that you’d like to export certain bills/invoices and they will be happy to do so!

    Thank you all for upvoting and hope to hear from you soon in some other fantastic ideas!

  2. Spaces can vary based on the type of beds that they are furnished with, which is often important for housekeeping to know. Adding support for different bed types and arrangements could help clarify assignments for your housekeeping staff and minimize confusion for guests.

    Support different bed types i.e. Twin, Double etc

    25 votes

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    1 comment  ·  Housekeeping  ·  Admin →
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    Hello from the Mews product team.


    We are so pleased to let you know that your feature request has been released.  


    You can set up the bed type definition on the space category level in the Mews web application. Open settings > services > space categories > select Space classification and add you preferred bed definition for example "Standard twin". 


    Thank you again for sharing your idea!

  3. Separate future revenue

    32 votes

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    Hello Mewsers,

    We are very happy to inform you that we have released the new group billing screen!

    On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period

    Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.

    Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.

    Think of this as your billing screen 2.0!

    For this and many more new…

  4. 32 votes

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    released  ·  0 comments  ·  Operations  ·  Admin →
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  5. 5 votes

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    0 comments  ·  Reports  ·  Admin →
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    Hello Mewsers,

    Thank you for your suggestions.

    We are very happy to inform you that you are currently able to select the specific space categories that you would like to be included in your police report.

    You can update your preferred categories by selecting your police report in the Mews Marketplace, from here you can remove any of Space categories that you would not like to be included.

  6. "The rate management screen in Mews contains a lot of information and is often used to plan overbooking strategies and revenue management for upcoming weeks. Redesigning this page could provides a lot of opportunity to improve the interface, make it more user-friendly, and include the most valuable details for the people who use this screen most.

    Let us know! What would you like to see on the new rate management screen?"

    24 votes

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    released  ·  Anonymous responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!

  7. Mews Commander is a very versatile system, but as many actions are continually repeated and many pages are revisited throughout the day, this could be greatly improved for users with the introduction of keyboard shortcuts. Using these shortcuts, you could immediately access our timeline, reservation overview, batch checkout, and more. Speed up your operations and complete daily tasks with ease using this handy new tool.

    26 votes

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    released  ·  2 comments  ·  Operations  ·  Admin →
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  8. Assign tasks to specific employees and clarify one responsible employee rather than general assignment to a department of many members

    24 votes

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    released  ·  2 comments  ·  Operations  ·  Admin →
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  9. The display of products on bills was previously confusing for many properties, however with some minor formatting improvements, products could now be listed per day along with their respective prices and quantities."

    23 votes

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  10. Restrict user privilege to rebate or refund

    24 votes

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    released  ·  1 comment  ·  Operations  ·  Admin →
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  11. 24 votes

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  12. Allow properties to display only net rate prices in their rate management screen, reservation creation screen in Commander, Distributor booking engine, etc. This is a global tax setting in the Mews Commander and gross rate prices will not be shown in most sections of the system. Taxes would be added on top of the net price at the time that the booking is created.

    23 votes

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  13. 12 votes

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    released  ·  Mews Product Team responded

    Hi Mewser,

    Thank you for voting for this idea!

    Now, you can see exactly how many spaces are free (the number is positive) or overbooked (it’s negative) on the space categories level with the improved Occupancy and Availability reports.

    Thanks and talk to you all soon in some another idea release! :)

  14. 19 votes

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    released  ·  0 comments  ·  Operations  ·  Admin →
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  15. 23 votes

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    released  ·  0 comments  ·  Operations  ·  Admin →
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  16. 23 votes

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    released  ·  0 comments  ·  Operations  ·  Admin →
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  17. 5 votes

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    0 comments  ·  Other  ·  Admin →
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    released  ·  Mews Product Team responded

    Idea is released! Just contact our support and they will be happy to help out! Hope to hear from all of you very soon. :)

  18. Mews is used by properties worldwide, with each country belonging to a custom legal environment which is then tailored to their needs. Currently the legal environment for the United States has not yet been developed to optimize operations for properties in that location. The addition of this environment could therefore help make Mews available to more properties in the USA.

    22 votes

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    0 comments  ·  Other  ·  Admin →
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    released  ·  Mews Product Team responded

    Hi Team,

    US Legal environment is here! Thanks to all of you for the feedback and hope to hear from you soon in some other great ideas!

  19. As guests book close to holiday seasons, this can make operations difficult for your property when you may already be low on staff members. With the addition of close to arrival and close to departure restrictions, you can easily specify those dates when you'd like to restrict either check-ins or checkouts.

    18 votes

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    released  ·  0 comments  ·  Operations  ·  Admin →
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  20. 11 votes

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    released  ·  Allison Chihak responded

    Accounting categories can now be deleted.

    Have you needed to use this yet and do you have any feedback?

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