Mews Operations (PMS)

Mews Operations (PMS)

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  1. We have about 9 hotels and I have to install A LOT of tablets for housekeeping. It takes ages to install and configure this. Since you have to configure the Android tablet from start, with Google accounts etc.
    While the only thing they need is the Housekeeping app.
    It would be time saving if you could install the housekeeping app on a new tablet just like you install the Kiosk. (boot the new tablet, scan a qr code and it's installed. Easy as one, two, three)
    This way the tablet is locked and you can only use the housekeeping app.…

    1 vote

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Tomas,


    Thank you for sharing your feedback with us. 


    We allow for a little more flexibility so that the housekeeping app can be used on devices that are dedicated to housekeeping teams as well as devices that are not dedicated to teams.


    For cases where you have a single device dedicated to housekeeping we suggest making use of the native functionality on the device called "Guided access". Activating guided access will lock the device in a single application.


    It is unlikely that we will mandate this for the housekeeping application, hence we recommend making use of the native settings.

  2. These new colors are so stupid. How can you change the colors to mean completely different things 2 + years in to a system? Please change it back.

    3 votes

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team.

    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.

    We at Mews follow strict design guidelines and principles with regards to the colours we use in the system. As our brand evolves and new designs standards emerge we constantly review our design choices and will keep usability and accessibility very close in our decision making process.

    Thank you for sharing your suggestions.

  3. Have a link to directly downlad the api for the Mews Application for android and apple phones. As we have company pads and phones and do not want to use our private gmail accounts to access google appsstore.

    tia

    1 vote

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Niklas,

    Thank you for sharing your feedback with us. We have reviewed your request and searched for options that can solve it.

    In the Apple AppStore, it is only possible to download an application via the store. As commercial developers, we are not permitted by Apple to provide an alternative means of providing access to applications listed in the AppStore.

    I the case of Android, it would be possible to provide an .apk file that can be saved locally on a device. However, the biggest limitation here is that for applications installed using this method, we unable to automatically update the application. This would lead to security risks for the file, as well as the risk that a user will lose access once the older version of the application has been deprecated.

    For the reasons listed above we are unable to provide an alternate means of accessing the app…

  4. Would be great if a task can be attached to a space category: would be handy for maintenance department.

    8 votes

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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  5. Make the commander application available for Apple Watch

    4 votes

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  6. When you unassign an employee from a space assigning a new one overrides the previous employee. Please add signal before you assign an employee to a room/floor which is already assigned to someone else.

    3 votes

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  7. It would be great if tasks and rooms could be assigned to housekeepers with one action. Instead of switching between "Space Status" page and "Tasks" page.

    2 votes

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  8. 10 votes

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    Hello from the Mews product team.

    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Should you have any additional comments or use cases for this suggestion, please do let us know.

    Thank you for sharing your suggestions.

  9. Rooms with checkout on same day must be near to each other, this would be good for an effektive Housekeeping. Can be optimized by booking.

    2 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  10. In the previous version OOS-rooms
    Main screen/overview doesn't show the reason why OOS-rooms are OOS. In the previous version, staff could see whey a room was OOS and could anticipate instantly. Now they have to open the room to see, and that creates errors, especially as you then open the page in which they can make changes, rather than only consult.

    9 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  11. When we do housekeeping list, we have 2 main different bookings, which can only be categorized by segment, that would allow us to make the list faster and avoid the confusion between different segment bookings

    8 votes

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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  12. Add an extra column on the left of the Space Status report to divide spaces by building, then floor, then spaces.

    10 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  13. 29 votes

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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  14. 7 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.


    Thank you for sharing your suggestions.


  15. Some kind of description in this field

    0 votes

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