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Mews Operations (PMS)

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  1. Confirmed, Consumed and Forecasted Revenue, Room Nights and ADR on the books by Market Segment for a specific date span. Example, if I wanted to see on Total On the Books for June and today is June 10, I would select June 1 to June 30 date span. This would show me consumed revenue for the first 9 days and confirmed revenue from June 10 to June 30. Summary Report only. No details other than options to show all Segments or just Transient, Group, House Use, Comp, Out of Order. Total at the Bottom of the report, Days of the…

    2 votes

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    Hello from the Mews product team.

    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.  Thank you for sharing your suggestions

  2. Would like to have the ability to view/export/print a day by day market segment report for a specific date span. This could be for past dates or future dates. This would include only totals, no details or drill down required, of room nights, ADR by market segment. Would also be good to show Period to Date, Year to Date, Period to Date Last Year and YTD Last Year with Summary Totals at the bottom of the report. This would make it easier for property management and revenue management teams to see how they are performing as compared to Last Year.…

    1 vote

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.  Thank you for sharing your suggestions

  3. All departments use different reports and different functions, it would be ideal and save time, if we were able to pin the reports that each person uses or functions to the home screen for each property.

    The advantage is that you can save time going through several drop down menus. as an example I use the Merchant Balance everyday and have to use go through the drop down menu every time.

    3 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion

  4. Automatic linking of meals based on full board:
    first meal is breakfast on the 2nd day of the stay, last meal is dinner on the day of departure. This doesn't make sense.
    option 1: we choose a standard of first / last meals (for full board stays)
    option 2: set by default by Mews that the first meal is dinner on the first day, and the last meal is lunch on the day of departure (for full board stays).

    For a stay based on half board:
    first meal dinner on the day of arrival, last meal is breakfast on the…

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  5. would be nice if you could set the interval in the report export scheduled into "next morning", so you do not also see the reservations for the next evening.

    13 votes

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    2 comments  ·  Reports  ·  Admin →
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    Hello Mewsers,


    Thank you for sharing your feedback with us. We are very happy to announce that we have now officially released the digitised version of the breakfast list in Mews.


    You can learn more about this functionality on our release notes page.


    And view a full demo in link below:


    https://www.loom.com/share/d487228e5bcd4cbb8e85d0311303bf2b?sid=e3b3da25-f6d6-41a6-b4ef-17f4875cc6d9


    We look forward to your continued feedback.


    Kind regards,

    Aldair Borges


  6. There should be a report where we can extract the stays that have been shorten or extended in the reservations report

    3 votes

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  7. Report that separates OTA's by 'Multiple Selected Travel Agencies'

    Meaning, we can pull a report for all revenue from all booking and also a report for just OTA'S (Not Brand Website), with a percentage against all bookings

    1 vote

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    Hello Jodie,

    Thank you for sharing your feedback with us. You are currently able to group by “Reservation source” in the reservations report in order to see a list of all reservations separated by OTA. If you view the report in “Totals” mode, you will be able to view the percentage of reservations from each OTA.

    In order to view the report separated by travel agencies, you can select the filter group by “Travel agency”. If the report is “Totals” mode you will be able to see a breakdown of revenue from each agency as well as a breakdown of a percentage against the bookings.

    You can find out more about this functionality in the guide linked below:

    https://intercom.help/mews-systems/en/articles/4647975-track-multiple-reservation-sources

    If the above does not assist you with your request, please do let us know.

  8. Every day we have to sort all cars in our garage by numbers, to check if all is booked.
    With the guest report we can sort them but only ordering by room or guest. It would be very helpful to sort them by car registration number.
    By exporting in Excel it is possible, but then you have to look for every room-number in MEWS.
    Thanks

    1 vote

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  9. When filter for Cancelled reservations in the reservation report, the status cancelled should be ticked when looking for cancelled reservations.

    17 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  10. Currently just the number of times a product is booked shows. Adding the revenues would be very helpful in revenue strategies.

    7 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  11. Can we get a total rate production report instead of just individual ones.

    1 vote

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  12. It would be very convenient to see in the report information about in what currency and how guests paid for certain products. Let's take breakfast for example:

    • How many breakfasts did the guests pay in cash in euros?
    • How many breakfasts did the guests pay in cash in CZK?
    • How many breakfasts did the guests pay with a credit card in euros?
    • How many breakfasts did the guests pay with a credit card in CZK?

    This will be useful for hotels in countries where multiple currencies are used.

    It seems to me that we can add a certain filter to…

    15 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  13. Would it be possible for the statistics to show that the second person in a double room/ twin room is automatically assigned to the same nation?
    This would save a lot of time at the end of the month, as there is no nation assigned for the second person at the moment.

    9 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  14. 1 vote

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  15. When making reports you often need to select more than just one rate group or one rate, or one company, or one of the filters. It would be amazing to be able to select the filters freely and choose more than one in each category

    8 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. In Germany, we are legally required to send a monthly report of used and offered roomnights and nationalities to the authorities. In my last training, I found out that there is such a feature/integration already existing for Belgium, Switzerland and Italy etc. Can we please also have this for Germany so not every Hotelier has to check and calculate various reports to get all the information?
    That would be a great thing!! :)

    30 votes

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    Hi Trini,

    Thank you vey much for your feedback.

    We are currently looking into integration providers such as AVS to provide statistical information for properties in Germany and would greatly appreciate your insights with regards to this.

    Please contact me via email so that we can look into your request further? In the interim, this request has bene updated as one to be upvoted by the Mews Community.

    Thanks & regards,
    Aldair

  17. It would be very useful to have a report that helps us find guest profile by their classification (VIP, previous complaint, etc.).
    That permits to have an over view of all the guests who have a classification and put some special offer on for them

    1 vote

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    Hi there Mewsers!

    Thank you for the feedback.

    You are able to view all profiles that are registered in Mews and have classifications attached from the reservations report. The filter in the report that will help you view this is called “Customer classification”, it sits under the “Group by” section, of the reservations report.

    Should you have any questions regarding this functionality, please contact our customer care team.

    Kind regards,
    Aldair

  18. Es wäre sehr hilfreich wenn im Reservierungsüberblick das Abreisedatum sichtbar wäre.

    Translation
    It would be very helpful if the departure date were visible in the reservation overview.

    2 votes

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    Hello Mewsers,

    As it is currently possible to view the departure date of a reservation by selecting the “Details” button for each reservation from the reservation overview, we have marked this request as released.

    Should you have more information, or further feedback on the request, please lets us know in the comments section below.

    Kind regards,
    Aldair

  19. We want to have a better graphical chart overview on the main dashboard- for two weeks instead of one week.

    3 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  20. Implement Timeline style arrows in the top left corner of the Reservation overview report for easy maneuvering between nearby dates.

    9 votes

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    Hi Mewsers,

    Thank you for your suggestion.

    The reservation overview report follows the standard Mews reporting format.

    All reports follow a date selector style for date navigation. In order to keep report formats consistent is unlikely that date arrows will be added to the reservation overview report.

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