Mews Operations (PMS)

Mews Operations (PMS)

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  1. It would be good if we could assign room credits for rooms to help the assignment process. Example, smaller rooms would get .75, standard rooms 1.0 and suites 1.5. Thereby, if each housekeeper could clean 12 credits daily, the system could calculate each room by value and assign accordingly. Additionally, stayovers would receive .25 credit against assignment as they take only 20 minutes to touchup versus a full clean would receive +.25 as they take longer to clean as determined by the property. Using this method would improve productivity and room assignment.

    2 votes

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  2. 2 votes

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. It would be great if tasks and rooms could be assigned to housekeepers with one action. Instead of switching between "Space Status" page and "Tasks" page.

    2 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  4. Rooms with checkout on same day must be near to each other, this would be good for an effektive Housekeeping. Can be optimized by booking.

    2 votes

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  5. Bonjour,
    Est il envisageable de faire apparaitre le nom du client dans l'application MEWS - espaces, juste a droite du numéro de la chambre
    Merci ?

    1 vote

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
  6. To improve the speed of room assignment by housekeeper, it would be good to have the ability to drag and drop specific rooms under each housekeeper on a daily basis similar to what we do with Timeline. You could quickly see which rooms are unassigned and drag the room under each housekeeper to complete their board for the day. If room credits are used, each room that is dragged under a housekeeper deducts from the total credits assigned for the day.

    1 vote

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  7. In the Space Status Screen filters, we would like the ability to select a group of filters rather than the selection that is offered. We need our housekeepers to be able to check Departed, Departing, Out of Order and Out of Service Daily. We do this now by creating separate reports, manually writing down the room numbers and adding them on a separate sheet. It would be good to be able to select multiple filters to better handle room assignments and room checks on a daily basis.

    1 vote

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  8. Currently in Mews, if you assign filtered spaces in the room assignment screen example Dirty, first floor, then select the housekeeper and select all rooms, the complete list of rooms of the first floor appears. You select the rooms you with to assign to this housekeeper, click Assign. Then you want to assign the next Housekeeper to the remaining rooms and follow the same process. However, when you choose spaces, the complete list of spaces (example Dirty, first floor) reappears and you have to remember which rooms you have already assigned or you may accidentally override the assignments already given.…

    1 vote

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  9. Currently, you are not able to put the Space out of order form the Mews Housekeeping App. You are able to change the status from Dirty to Clean to Inspected to Out of Service but not Out of Order. We would like the ability to put rooms Out of Order with a reason from the Housekeeping App.

    1 vote

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. It would be helpful to assign Housekeeping from a single space status screen versus room assignment screen. The drop down could show all available housekeeping and you could assign one or two directly onto this screen. Today, you have to use the assignment tool with has filters and is a bit awkward as you need to filter than assign a housekeeper then rooms. When you select and second housekeeper the same rooms show up as the first and you have to remember you have assigned them. Also, for some hotels, stayovers are assigned 20 minutes and full cleans are assigned…

    1 vote

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Please add an option when you check in a guest that the rooms status changes to the one that the hotel desires. We have the option for checked in rooms to change to dirty. Why can't you add checked in rooms changed to clean?

    As of now you have no function for linen change.

    You have decided that the way linen change is to be used in your system is by having the status dirty on staying guests.

    Cool and great, except you also force us either to: have linen change on the day after the guests arrive (by having…

    1 vote

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  12. Have a link to directly downlad the api for the Mews Application for android and apple phones. As we have company pads and phones and do not want to use our private gmail accounts to access google appsstore.

    tia

    1 vote

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Niklas,

    Thank you for sharing your feedback with us. We have reviewed your request and searched for options that can solve it.

    In the Apple AppStore, it is only possible to download an application via the store. As commercial developers, we are not permitted by Apple to provide an alternative means of providing access to applications listed in the AppStore.

    I the case of Android, it would be possible to provide an .apk file that can be saved locally on a device. However, the biggest limitation here is that for applications installed using this method, we unable to automatically update the application. This would lead to security risks for the file, as well as the risk that a user will lose access once the older version of the application has been deprecated.

    For the reasons listed above we are unable to provide an alternate means of accessing the app…

  13. When you move a reserveration from one room to another, both rooms become dirty. Is it possible to add an option in stay for the new room (which is inspected)
    to stay inspected.

    That the room that the guest has moved to stays inspected. The prior rooms can stay dirty just the new room keeps it status. As after midnight inspected rooms become clean then dirty after housekeeping intervall. This way we can keep track of linen change and don't have to manually change it after every move.

    Just have as an option if other hotels don't use the system…

    1 vote

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. I would like to be able to prioritise which spaces need to be cleaned first when assigning spaces to my employees.

    Please may you add the filters for example dirty departed and departing in space assignment form.

    1 vote

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. Some kind of description in this field

    0 votes

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    0 comments  ·  Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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