Mews Operations (PMS)

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  1. Add "Transferwise" as a payment method, it is very much use in South East Asia

    6 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered, as currently available categories present a more detailed understanding of the payment type. Wise (formerly known as TransferWise) supports multiple payment types, such as: credit card, debit card, and wire transfer. These external payment types are available in Mews from Accounting configuration, your can read more on this topic in our help article here: https://help.mews.com/s/article/what-is-the-accounting-configuration?language=en_US.

    Thank you for sharing your suggestions.

  2. Il serait nécessaire de pouvoir modifier les tarifs de chaque jour d'un séjour de plusieurs nuits, même si le check in est fait.

    7 votes

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  3. We should be able to change reservations after they are paid.
    Change number of persons in dorm and cancel taxes.

    11 votes

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    unlikely  ·  Allison Chihak responded

    Hi Mewsers,

    In some countries, taxes or the number of people on the reservation are automatically reported to the government. It’s illegal to edit this information after it’s been reported.

    If you’d like to edit this information for your specific country, please add a new feature request and we’ll look into the laws one by one.

  4. Room price change: to have an option including/excluding products when we set the average night rate

    16 votes

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  5. 8 votes

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  6. Be able to add a company name after closing a bill or change the company name if we made a mistake

    34 votes

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    unlikely  ·  Allison Chihak responded

    What can legally be changed on a closed bill or invoice is different for each country. If you have a specific case for your country, could you please create a new feature request for your specific country and use case?

    We’d like to collect requests per country for this idea.

  7. The currency exchange rate to be taken from xe.com Since Xero gets the currency exchange fee from XE.com Its necessary to have the same for not having a discrepancy.

    6 votes

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  8. The VAT Act is very specific regarding the requirements for a Tax Invoice to be valid for VAT purposes. As per the SARS website (https://www.sars.gov.za/ClientSegments/Businesses/Government/Pages/Tax-Invoices.aspx) the following information is required on the document:

    As from 8 January 2016, the following information must be reflected on a tax invoice for it to be considered valid:
    • Contains the words “Tax Invoice”, “VAT Invoice” or “Invoice”
    • Name, address and VAT registration number of the supplier
    • Name, address and where the recipient is a vendor, the recipient’s VAT registration number
    • Serial number and date of issue of invoice …

    10 votes

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  9. POP UP WINDOW ALERTING SALES AND ACCOUNTING DEPARTMENT WITH OPERATIONAL TASKS TO BE DONE up to date

    7 votes

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  10. In “Bills and Invoices” : to be able to get closed bills as a report showing the VAT in total.

    11 votes

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  11. Can you please add Alipay/Wechat to external payment options so we can choose from the dropdown box when processing such payment? Thanks

    11 votes

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  12. When adding products using Service, there is nowhere to show what is the total amount charged, we can only see the total amount charged once we have created the order. In that case, if we have made a mistake, then we have to cancel and redo. Can you please add a field just under the product line items to show total amount charged so we can make sure everything is entered correctly before creating the order?

    10 votes

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  13. Whenever we have an outstanding bill (from Travel Agent for example) we have to move it to a fake profile until its closed. If we issue invoice without the payment it states that we have refund (in the billing and the payment report).
    This amount is the deducted even though we have not made a refund.

    I would suggest to make this action proper and not classify an outstanding as a refund as they are totally different concepts.

    8 votes

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  14. 8 votes

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  15. Show group name on invoice.

    14 votes

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  16. Sometimes is crucial for us, to improve time assistance, to have a button action to just print out all invoice that belongs to a guest profile, like a summary without having to print one by one separately.

    7 votes

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  17. Either you have to close the bill (so you can't add anything) or you can only print a preview

    9 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Both, proforma and bill preview will give you the ability to print without doing a final close. Thank you for sharing your suggestions.

  18. Customer wants a landlord report that generates an invoice & payment report depicting room revenue - OTA commissions - management fee = payment£

    8 votes

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  19. this is really time consuming when the customer doesn't want an invoice and we just want to register the check-out.

    6 votes

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  20. It will be very useful to put a note for each credit card in order to know if the credit card is a personal one or a professional one. So we will be able to take a deposit on the right CC and differentiate each CC.

    72 votes

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