Currently there are privileges to allow or prevent employees from posting cash payments and online Merchant payments, but nothing prevents an employee form creating terminal card payments or external payment.

This is also an issue when employees believe they've created a Merchant payment and charged the guest, when in fact they simply posted a Terminal payment, thus creating more complications for the property and guests.

Remove the need to generate an Invoice if the prepayment (Deposit) was 100% of the stay.
Currently, if we generate a Deposit to add the customer prepayment we need to generate the Invoice (in advanced) with the IVA tax (it may be country specific).
Even if the prepayment covers 100% of the customer bill we still need to generate a second Invoice (zero amount) after checkout to be able close the bill. This second Invoice is time consuming and very confuse.

Would it be possible to display the number of nights stayed both on the reservations details and the invoice. when invoicing nightly charges as a package, you see the dates but not the number of nights invoiced

Transfer extras, as for example lobby bar items from one room to another, should be possible to search for room numbers, instead of names / mailadresses. A transfer of items goes faster and smoother. For example are group bookings from OTAs not stated as a group in mews and cant be merged. So when group leader / guest wants to pay for all, but everyone in the grouphas posted items individually in the rooms, that is not easy.

When the bill has been paid by the guest upon checkout the bill can be automatically closed.

When clicking 'transfer/other guest' the cursor should just immediately be placed inside the box so we can type the name.
This way you can immediately start typing and looking for the name or paymaster.
Right now it's a hassle to have to click again just to start typing.

Perfect example: go to google.com and voila you can just type whatever you want to look up.
Can you imagine having to click the box again to actually start typing? Simply unnecessarily inefficient.

When looking at the bills and invoices screen it would really help to be able to see the 'space' stayed in.

It would be great if you would be able to print multiple bills and invoices for a certain period. Now you need to open en print every invoice manually.

Noter la date de consommation sur les éléments de produits dans les factures ouvertes car pour les longs séjours, cela permettrait de vérifier si tout a été facturé ( contrôle plus efficace)

Is there a way to enable automatic charging of a deposit when the front desk agent books through Commander? This would save time.

Nous accueillons chaque semaine une compagnie qui réserve 10 à 12 chambres chaque fois et invite de nouvelles personnes chaque fois.
Le nom de ces personnes reste dans le profil paymaster que nous avons créé pour cette compagnie. Alors qu'elles ne vont pas revenir , il faudrait supprimer cette liste d'occupants de chambres car inutile et encombrante

When a stay is extended and the original bill (with the city tax) was already closed, no city tax is automatically added on the new bill for the extended nights.

Some guests have valid government documents which exempt them from paying any lodging taxes, etc. (VAT etc). There should be some checkbox that allows for the room rate to stay fixed but no taxes to be posted as liabilities.

There should be a separate report of such reservations per month as well.

When working in multicurrency environment, it would be great to be able to select only 1 currency to be displayed on the pro forma and final invoice of a customer. This will avoid a lot of confusion and discussion over the FOREX used by the hotel.

The PMS should have the option to add in the invoice more information needed by the accountancy department. We need to appear the name of the travel agency or the name of the apartment on the top right hand side of the invoice where it's shown the guest name, company, issue date, etc... but we don't have that facility.

sería importante que a la hora de crear las fichas de los clientes/empresas fuese obligatorio poner el CIF NIF o Vat de la empresa.
ya que hay clientes que se estan abriendo sin las identificiones correspondientes.