427 results found
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Restrictions rate in combination with company or travelagent
It would be very desirable if the restrictions could allow a rate or rategroup to be opened or closed in combination with a company or travel agency.
4 votes -
Lost state for blocks
it would be valuable for sales teams to know the difference between deals cancelled by guests, and deals lost due to bad proposal, or lost because the guest went to another property.
0 votesHello from the Mews product team,
We have updated your request and set it as one to be upvoted by the Mews Community.
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Add Contract or Files to Blocks
It would be helpful if files like Confirmations/Contracts could be added to a Block. For most blocks we have seperate contracts that need to be attached to the block on a high level like Dashboard or Block Details. Then all contracts & Documents are on the Master Block and could be easily tracked
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Change number of pax during the same stay
Hello! to be able to change the number of pax per date like the rate! avoiding insering different reservations. sometimes the same room can be in double fo 2 nights and than in single ....
6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Action Log commands are not understandable
Hi all,
the action log sould be more easier to understand.
The commands / logs that are recorded are not clear enough.
If a guest checks out at the Mews Kiosk then in the action log it is:State changed from Started to processed ....
That doesnt make any sense and staff do not know what action was beeing done. Better is to state: checked in or checked out...
Thanks
Linus14 votes -
Deleting products in total
It would be nice if Mews would finally make it possible to delete products from a group booking in total, rather than having to go into each reservation individually. Thank you!
4 votes -
Synxis > Mews integration > Routing rule for travel agencies
With the Synxis > Mews integration we have the option to enable "Create company and travel agency profiles". Is it possible to also include a second step which creates a routing rule for the agency?
3 votes -
Merge two breakfast parts with different VATs to one
In germany we have to split breakfast in two parts: breakfast food with 7% VAT and breakfast drinks with 19% VAT. This is complicated for the guest to understand as we need two breakfast products and also for the breakfast team in the product report. Does anyone have a solution for that or is there a possibility to merge the two breakfast products in one? We know that other PMS make this happen.
3 votes -
Serial task
Our receptions teams does certain task daily/weekly/monthly. It would be greate to have the option to create serial task.
4 votes -
Send link for credit card (no payment)
Have the option to send a link to the payment portal without amount, so the guest can enter their credit card securely. This is especially important for reservations via phone or email.
8 votes -
"Share With" - Share Reservations
There is a recurring need for hotels to track multiple reservations assigned to a unit. Oftentimes 2+ individuals, arriving at separate times, will each need a reservation for the same unit/dates. Sometime that nightly rate will also need to be split between these reservations.
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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More flexibility with mail
Would be good to have possibility to send more personalised mails. For example, we organise a lot of pop up events (BBQ in summer, concerts, ...). People need to subscribe in advance.
Would be great to be able to send these kind of mails from MEWS.
What's differente compared to actual MEWS mail templates?
- content is different every month
- we should be able to choose ourselves when we do want to send this mail and when not (for example if we organise a BBQ next sunday, it should not be send to any other guests than those staying…5 votes -
rooming list integration
can we avoid manual work i.e. putting names / creating profiles when we receive rooming list for groups ?
Anyway for Mews to read and process rooming list in Excel or Word form ?
Thank you!2 votesHello,
Thank you for sharing your feedback with us. Mews currently supports a rooming list in Excel format that enables you to add guests details to a file and upload them to Mews.
You can learn more about the rooming list in the guide and below, the guide also contains a video on how to use the feature.
https://help.mews.com/s/article/manage-group-reservations-with-a-rooming-list?language=en_US
Should you have any questions, please contact our support team.
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Auto log-out employee accounts
Implementation of a feature to automatically log-out signed-in employees after a certain amount of time, and additionally, a quick key to log out.
In some cases, multiple employees work on one computer and forget to log out. A quick key to log out would make it easier.15 votes -
Availability Block - Report Anticipated Revenue of an Added Block
Build a reporting field within the availability block to calculate anticipated revenue after the block has been created.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Move in-house Guests
At the moment in most cases we have to split reservations to perform a room change.
It would be good to make a room move without any issues. One or two clicks the most would be good.15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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duplicated reservations
Duplicated reservations currently needs manual removal, to create automation to allow for bulk deletion of duplicated reservations.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Group reservations booker/owner
A better and quicker way to name the group different from the booker. Now it is a mess to get it changed properly. It is always switching and the group name cannot be different as the booker of the group on an easy way.
1 vote -
Customizable pre-arrival email template
There is a need to send customizable pre-arrival emails, based off of pre-written templates that are specific to the guest's room type. A couple of different template options, and the ability to customize the message before sending it. That's what we need, desperately.
1 vote -
rate override
Hi,
If staff have the access for reservation they can override the rate in the "new reservation " screen. Is it possible to add a special permission for this ?1 vote
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