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Mews Operations (PMS)

Mews Operations (PMS)

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  1. 16 votes

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  2. As guests book close to holiday seasons, this can make operations difficult for your property when you may already be low on staff members. With the addition of close to arrival and close to departure restrictions, you can easily specify those dates when you'd like to restrict either check-ins or checkouts.

    18 votes

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    released  ·  0 comments  ·  Operations  ·  Admin →
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  3. When making a reservation through the NRS, I would like to select the credit card or enter the details of the guest's credit card when making the reservation. Right now, I need to make the reservation and then add it separately

    15 votes

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  4. 16 votes

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    0 comments  ·  Operations  ·  Admin →
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  5. Right now, it is only possible to check rate totals when creating a new reservation. Even then, the total price is shown based only on the currently selected rate for stay and products added. A rate query tool would be a great option to help clarify and check prices, availability, and restrictions that may apply to different rates, with or without certain products. This additional functionality could also help revenue, sales, and marketing departments to save time and streamline their efforts.

    14 votes

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    idea to upvote  ·  1 comment  ·  Operations  ·  Admin →
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  6. 12 votes

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  7. I would like to see the total price of a group reservation in the summary tab

    12 votes

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  8. 11 votes

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  9. Stay services are offered to make guests feel comfortable and pampered, and with the provision of these amenities, guest will feel more relaxed and satisfied throughout their stay. For this reason, it is important that orders are attended to as soon as possible. Enabling notifications for stay service orders means that your staff will be alerted about these orders immediately, allowing you to provide excellent customer service at all times.

    13 votes

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  10. 12 votes

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    idea to upvote  ·  1 comment  ·  Operations  ·  Admin →
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  11. 8 votes

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  12. Introduce more options for title, include option to not specify, and/or make this field optional

    10 votes

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  13. "For many properties, reservations will come in from various travel agencies, which often come along with unique travel agency numbers. To help clarify this these various details, a field for travel agency number could be added to the reservation module to keep all those important details in one easy-to-find place."

    5 votes

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    released  ·  0 comments  ·  Operations  ·  Admin →
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  14. 9 votes

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  15. "In the new reservation screen, as users are adding customer data, it could be difficult to identify any important classifications that were previously added, as they are not visible from that screen. Making customer classifications clearly visible in this screen could help eliminate some confusion or highlight information that is important for your team to know."

    9 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  16. 11 votes

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  17. "Confirmation emails currently include the important details that guests need to know upon their arrival. However, with the addition of a unique QR code in these emails, guests can use that email as a tool and check-in using that code to further streamline that arrival process."

    11 votes

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    released  ·  0 comments  ·  Operations  ·  Admin →
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  18. Is it possible to see Google in the Social tab instead of Trustyou?

    7 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  19. Currently, you can enable or disable automatic sending of these emails. However, with this idea, you could specify to whom you would like or wouldn't like to send 'after start' and 'after end' emails

    10 votes

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  20. Require for internal marketing and operations (i.e. so email will not be visible on closed bills)

    9 votes

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