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Mews Operations (PMS)

Mews Operations (PMS)

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  1. The system should be able to propose the cheapest rate possible to our guests (like booking.com does). Mixing the rates to offer the best deal is a guarantee to compete better against booking.com. Not mixing the rates allows booking.com to steal bookings from us. Exemple: you activate a Last Minute deal on the next 48h. A guest want to arrive today and stay for 3 days. On booking.com, he will see a rate mixed from the last minute rate (for the 2 first nights) and from another rate for the 3d night. On our booking engine, you will see either…

    163 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. It would be easier for us to turn on and off a restriction rather than delete and create a new one.

    155 votes

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  3. Requesting the ability to enter selling limits based on variables defined by the hotel.

    For example:

    Rate Code + Space category + Number of rooms
    Once number of rooms has been sold for X category with X rate, close ability to sell more

    125 votes

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  4. At the moment the restriction settings in MEWS are very complicated and extensive. When we try to close multiple rates that are within different Rate Groups (due to the settlement required) we have to close all rates individually. Our idea is to create Rate Buckets where you can add rates manually that only apply to restriction. This way, you can apply all restrictions on these Rate Buckets instead of on rate group or individual rates.

    Furthermore, it would be perfect if you can apply restrictions based on occupancy %. I.e. if hotel is 60% booked, I want to close all…

    109 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Have the option to restrict product to specific dates.
    For example: if we have New Years Eve Gala Dinner created as a product, would be very helpful to be able to restrict this product to only guests staying during the night of the 31st of December, and not to any booking date.

    94 votes

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  6. It could be awesome to be able to add different colours or notes to some dates in the Rate Management calendar so we can mark some special dates as holly weeks, special events, etc to pay attention to the rates on those days

    83 votes

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  7. Rate restrictions are currently uneditable in Mews, meaning that even for a minor change, you must delete the old one and create an entirely new restriction.

    80 votes

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    released  ·  Mews Product Team responded

    Hello Mewser,

    Team is super excited to let you know that your idea `edit rate restrictions` is released! Thank you everyone for upvoting and submitting your feedback!

    Looking forward to your future ideas!

  8. Limiting availability sent to your channel manager could allow more control over booking sources as well as overall occupancy and availability figures.

    75 votes

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  9. Right now, going through each stay restrictions requires your read each specific variable. However, just each restriction should be able to be named so that we can quickly figure out what each one does by title instead of reading through each variable.

    55 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. When viewing over 2 weeks of occupancy and you scroll right, the name of the categories disappear. Keep it frozen so you never loose sight of what category you are looking at.

    49 votes

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  11. To have the possibility to have different cancellation policies for different periods within the same rate group.

    49 votes

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  12. Create a Rate for a concrete period of days (without using Restrictions)

    47 votes

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  13. 42 votes

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  14. As revenue managers, we sometimes need to change many dates in one go. Unfortunately, mistakes can be made that can lead to reservations with the wrong rate (a really low one).
    It surprised me to realise that MEWS did not have a way to set a minimum rate to be sent to the booking channels as SiteMinder does. We should be able to set the rate we do not want to sell cheaper than that year round. For instance, if we never sell our master rate for less than 59 Euro, it would be great that Mews would not allow…

    41 votes

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  15. add a validity period for product rule.

    for example : Valentine dinner or mandatory new year'event valid only 1 day per year
    can also be used to change price of a product

    41 votes

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  16. At the moment, the system only allows to create minimum advance by days. Sometimes we want to have a release of 6 or 12 hours not the entire day but the system doesn't give that option.
    Would be great to have this for establishment that don't have reception 24h.

    40 votes

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  17. At the time, I can only create a restriction for one rate or rate group at a time. I would have to create multiple restrictions to cove two rate codes. For example, I would like to create a 2-night minimum for my Airbnb rate (Travel Agent Group) & all my rates that flow off the best flex rate. So I have to create 2 different restrictions and keep up with changing both when I make changes.

    38 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Rather than having all restrictions based on rates, a new management screen could be introduced for general restrictions. From here, Mewsers could create independent restrictions and then apply them to rates or rate groups as necessary.

    38 votes

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  19. In the summary screen of the voucher menu you only show the Name, Company, Travel Agent. We would like you to add in Rate Code and Expire Date in the overview. As its end of the year we now need to click into every voucher code to check if the voucher is still valid or not. We need a better overview on the created vouchers.

    36 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. You can easily update/modify an existing reservation, even when a restriction applies. No warning is shown (e.g. MinLOS is disregarded when updating a booking)

    36 votes

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