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Mews Operations (PMS)

Mews Operations (PMS)

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  1. Wij hebben een "receptierekening" aangemaakt waarop wij lopende dingen boeken zoals fietsverhuur, cadeaubonnen verkoop, receptie shop artikelen. Er staan inmiddels heel veel regels op deze rekening. Wij scrollen ons rot. :-) Is het mogelijk om er een kalender aan te hangen. De lopende dingen van die dag zie je in beeld en mocht je iets van een andere dag willen zien dan klik je op het kalendertje om die dag in te kunnen zien.
    Ik hoop dat dit duidelijk genoeg is. Ik heb met Stepan gesproken, hij weet volgens mij wat ik bedoel.

    Succes met deze "opdracht" :-)

    Met vriendelijke…

    1 vote

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  2. Create a dark mode for Mews Commander.

    25 votes

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    1 comment  ·  Other  ·  Admin →
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  3. Currently the favicons in the browser tabs look the same for these two sites, which makes navigating between multiple tabs longer than it should (say you have 2 help pages open and 2 MEWS tabs - jumping between them can be tedious since the tab (fav)icons are the same.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  4. It would be great that we could set a ring/bell signal for some urgent tasks, like for: Late check out, wake-up call, any other urgent task. So you hear that something urgent needs to be done, also when you do not look at the desktop screen.

    13 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Now, the automatic reminder and cancellation e-mails are send to the guest and not the booker. Even if the guest has no e-mail, the booker (or anybody else) does not receive an automatic reminder and cancellation. As we have a agreement with the booker and not with the guest, it should be the booker who must receive the automatic reminder and cancellations. Now, bookings are being canceled automatically (when not reconfirmed before the deadline), without notifying the booker, who did originally receive the confirmation. This is a major flaw of MEWS. The booker should receive automatic reminders and cancellations!

    19 votes

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    1 comment  ·  Other  ·  Admin →
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    Hello from the Mews product team! Thank you for your feedback.

    We’ve updated the status of your suggestion as one to be upvoted. Remember, you can share a link for your suggestions to your colleagues and fellow hoteliers so that they too can upvote your suggestion.

  6. I'd prefer to work with a template. It woud be amazing to change the color of Mews :) :) :)

    21 votes

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    idea to upvote  ·  4 comments  ·  Other  ·  Admin →
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  7. Configuration setting which allows us to Swop number of adults in reservation screen van low to high.
    By default its set to highest number of users, while our business services predominantly 1 persons in dorm types.
    We notice many wrong bookings are made, since its set by default on 1.

    Could we please get a choice on whether we display 1 adult before 2 adults.

    2 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  8. When you go to edit the dates you selected in the date selector of the new reservation screen it loads up the next 3 months first, even if the dates you'd previously selected were months in the future.

    It would be useful if the date picker jumps to the area of the dates you had already selected as it's likely the new dates are going to be around those dates.

    9 votes

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  9. Can you provide the snapshot of messages status on dashboard? Like similar to other donuts on the dashboard, messages replied & no replied. Thanks

    16 votes

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    1 comment  ·  Other  ·  Admin →
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  10. More complex hotkeys for example:

    On the arrivals (ALT H) menu I should be able to set a hot that can take my mouse cursor to the "search". The reason being is that since the arrival list is not organised by alphabetical or by room number and have to resolve by doing a reservation search most of the time.

    Also it will be good to toggle between the "filter" and "search" option with programmable hotkeys.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Problem:
    The order of the rates in the reservation screen cannot be customized/ changed.

    The ordering in the rate settings refers to the order within the Rate Group and the way these are displayed on Distributor, but they don't refer to the way these are displayed on the reservation screen.

    Solution:
    The ordering in the rate settings should not only refer to the order within the Rate Group and the way these are displayed on Distributor, but they should refer to the way these are displayed on the reservation screen as well.

    12 votes

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    2 comments  ·  Other  ·  Admin →
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  12. Create a section by departments (Housekeeping, maintenance, Customer service ...) in which, you can upload photos by apartments or rooms to know incidents and the whole team can see it.

    19 votes

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  13. 11 votes

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  14. I would like an option in my user profile to hide my email address for other members of my company. Those email addresses are visible in the chat with guests window.

    11 votes

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  15. When searching for a guest in the search bar, it would be nice if the guest with that name that is already in house would appear on top, instead of scrolling through the list to find the guest that is in front of you.

    14 votes

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  16. 24 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Question from a french hotel: could we be integrated to Active Directory? thanks

    11 votes

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  18. 8 votes

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  19. 8 votes

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  20. 13 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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