Payments should be related to reservation number
If a customer has 3 bookings, 100€ per booking, and makes a payment of 50€ or even 150€, there is no automatic way to link that payment to an specific reservation.
This is specially important in, for example, enterprise customers. For example, I make 3 reservations for three employees:
- Booking nº1 for today= 100€. Paid in advance 10% (10€)
- Booking nº2 for next monday = 100€. Paid in advance 10% (10€)
- Booking nº3 for next month= 100€. Paid in advance 10% (10€)
So, payment in advanced 30€. At the check in, you may ask one employee to pay 70€ and the other 100€, when what the real payment of each should be 90€. In addition, in this case even if at the final moment the bill would be balanced, you cannot close the bill of the first reservation, as at that time the rest of the payments wouldn´t be done. You would have 1 payment for 90€, 1 payment (in advanced) of 30€ and the cost of the room, 100 €.
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Today, Mews associates payments to customers, not bookings in favour of ease of find. Thank you for sharing your suggestions.