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Mews Operations (PMS)

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139 results found

  1. Have the possibility to look up a reservation through the confirmation number.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  2. Frequently a guest may be searching for a one night stay and if no one night stay options are available for room the default response in Mews is "the room is not available". It would be more accurate to respond that "the room is only available for 2-nights, 3-nights, etc" The guest would at least know there is option to stay if they opt for more nights but the current default response implies that there is no availability and if they had known there was option for multiple nights it is possible they would book the room.

    4 votes

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  3. It is a real shame, that in your support email replies you cannot include at the bottom the initial requests which shows a detailed explanation of the issue submitted.
    So one has to always dig back to find out what one originally said in a previous email. With several tickets open this can get really confusing.
    I would highly recommend you change your system, so the full history of conversations is always on ONE ticket, including the original request.

    5 votes

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    2 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. To be able to allocate a reservation from an existing group to another, or place it in a new group.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. During the rate setting we use round figures ( 99€ for one night) but when we use a discount of 10% for example, the rate for the room will show up on the website like this : 89.1€. This is not efficient.
    Is this possible to choose how we want to display the rate, in fact we would like to use round figures on the website, the idea is the round it.

    10 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Problem: booker doesn't receive confirmation/option with guest names

    solution:
    -add guest names to the reservation confirmation/option email.
    -create more specific summary export including rooms, names, reservation ID, arrival, departure

    5 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. Il faudrait pouvoir avoir une alerte lorsque l'on fait une résa et qu'on rappelle le profil d'un client black list, que le client n'est pas le bienvenue...
    Actuellement, il faut attendre de regarder la résa sur "gérer" pour s'apercevoir que le client est black listé.

    12 votes

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    3 comments  ·  Other  ·  Admin →
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  8. Mews to operate across Bulgaria

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. The printable registration form is not user friendly. Guest wich use my own designed registration form are much faster. im sure its easy to make it more user friendly.

    larger font
    better fields
    more guest on one sheet not each guest one sheet..

    13 votes

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    1 comment  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. automatically log out when Mews is not in use for 5 min

    3 votes

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    1 comment  ·  Other  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


  11. Mews to operate across Albania.

    1 vote

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  12. Mews to operate across Croatia.

    4 votes

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  13. While going through the MEWS University it would be EXTREMELY beneficial to allow us to get involved and interact by moving our mouse pad etc.. rather than just watching and listening. Maybe a more personal training experience where the persons voice asks us to move our mouse pads over a certain area and select options etc..

    3 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Mews to operate across Romania.

    2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. It would be nice to have a feature in Mews so that I can upload our company logo so that it appears on our Mews terminal screen and receipts.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Have a commission module to have the ability to track third party bookings commission (and very handy when it comes to verify accuracy of third party invoice and/or make amend where required)

    10 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  17. the update overview on Mews is great, but could it please be possible to add a delete button once you have read the update. that way you know exactly which ones you still need to familiarise yourself with and don't end up with a list 500km long!

    1 vote

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  18. Once you have uploaded a photo by a product is it not possible to delete the photo. Please make this possible.

    1 vote

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Wij hebben een "receptierekening" aangemaakt waarop wij lopende dingen boeken zoals fietsverhuur, cadeaubonnen verkoop, receptie shop artikelen. Er staan inmiddels heel veel regels op deze rekening. Wij scrollen ons rot. :-) Is het mogelijk om er een kalender aan te hangen. De lopende dingen van die dag zie je in beeld en mocht je iets van een andere dag willen zien dan klik je op het kalendertje om die dag in te kunnen zien.
    Ik hoop dat dit duidelijk genoeg is. Ik heb met Stepan gesproken, hij weet volgens mij wat ik bedoel.

    Succes met deze "opdracht" :-)

    Met vriendelijke…

    1 vote

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  20. Add Expedia to the social widget so we can see the ranking immediately after opening Mews.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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