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  1. 19 votes

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    Claudia M. supported this idea  · 
  2. 79 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Claudia M. supported this idea  · 
  3. 15 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Claudia M. commented  · 

    At the moment the action log needs to look through on a pdf or the screen. A lot of times it's required to filter for specific users on longer time frames.
    But the even more important point is to make it available for scheduled reports to get it in the inbox for the controllers.

    Claudia M. supported this idea  · 
  4. 28 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Claudia M. supported this idea  · 
  5. 21 votes

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    An error occurred while saving the comment
    Claudia M. commented  · 

    This is a request we already reaised in 2019. Today I'd like to share the used case for this as well. When a guest is checked out, usually there is a standard the invoice can remain open longer than 7 days after departure, before it either must be closed to CityLedger / AR or revenue must be correct. In anyway something must happen with this invoice. At the moment the front team needs to export the accounting report, save as excel, add in a comment line why this invoices are still open. Then share with the management. This notes or comments are not saved in MEWS and therefore the hotel needs to do the same a week later, export the actual ledger and go thorugh every single invoice again to leave a note. This is extreme time consuming for the hotels. This is why we require a possiblity to add in notes/comments on every bill open in the accounting leger keep track and only comment on new bills or update comments from older inovices.

    Claudia M. supported this idea  · 
  6. 43 votes

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    Hello from the Mews product team! We appreciate your feedback and taking the time to write to us. "To be resolved" is prompted when a bill requires to be closed, of course if this confusing while working in the accounting ledger, we are open to review it. 


    We have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  7. 12 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  8. 19 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  9. 6 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. shared this idea  · 
  10. 46 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  11. 4 votes

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    An error occurred while saving the comment
    Claudia M. commented  · 

    I like this idea, collecting Opt in on every possible guest touch point would be important to increate the guest database. Therefore I fully support this idea and would go even further to request it on all pages on the navigator.

    Claudia M. supported this idea  · 
  12. 18 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  13. 12 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Claudia M. supported this idea  · 
  14. 25 votes

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    An error occurred while saving the comment
    Claudia M. commented  · 

    Just one more addition, it should also be possible to cancel the authorization 1 day after departure automatically.

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    Claudia M. commented  · 

    what we do manually every time at the moment is to authorize the cc of the guest upon arrival with the full stay amount + an additional security deposit of which is different for a room or bed.
    this authorization should be available via MEWS merchant as well as MEWS terminals.

    Claudia M. supported this idea  · 
  15. 34 votes

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  16. 6 votes

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    Hi all, currently this email is not customizable. Would you maybe benefit from:

    1. Email being customizable
    2. Email to change the wording
    3. New solution where the guest will be able to e.g. swap a card or re-try payment attempt

    If your answer is under 3. please reach out to me and I can add you to the beta access of this feature. If not, happy to review other suggestions!

    Thanks,
    Product team

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    Claudia M. commented  · 

    we would be happy if we could customize those email and word it ourselves and also providing the offer to the guest to swap the payment method and try again. this would surely be the most customer friendly solution.

    Claudia M. supported this idea  · 
  17. 26 votes

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    Claudia M. supported this idea  · 
  18. 58 votes

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  19. 184 votes

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  20. 97 votes

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    Claudia M. supported this idea  ·