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8 results found

  1. Commander Application - Push alert to app once a room is checked-out for houskeeping

    93 votes

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    idea to upvote  ·  3 comments  ·  Housekeeping  ·  Admin →
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    georgia.bennett supported this idea  · 

  2. Add empty spaces at bottom of Calendar view so we can move bookings around

    36 votes

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    1 comment  ·  Guest profile » General guest profile  ·  Admin →
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    georgia.bennett supported this idea  · 

  3. Add notes to calendar in Rate Management

    83 votes

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    0 comments  ·  Service Management » Rate/price management  ·  Admin →
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    georgia.bennett supported this idea  · 

  4. Undo booking cancellation

    823 votes

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    53 comments  ·  Service Management  ·  Admin →
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    released  ·  AdminNienke Wilbrink (Admin, Mews Systems) responded

    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note. 


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

    georgia.bennett supported this idea  · 

  5. Require guest to update email address during online check-in

    202 votes

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    7 comments  ·  Mews Guest Journey » Guest Portal  ·  Admin →
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    released  ·  Aneta responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.

    We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.

    Thank you again for sharing your idea! 
    Have a great day,
    Aneta

    georgia.bennett supported this idea  · 

  6. Show employee who created a note

    59 votes

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    3 comments  ·  Reservation management  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    georgia.bennett supported this idea  · 

  7. Option: Do not send charge mail to the client

    58 votes

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    idea to upvote  ·  2 comments  ·  Mews Guest Journey » Communication  ·  Admin →
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    georgia.bennett supported this idea  · 

  8. Assign payments to certain cards (VCC)

    8 votes

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    0 comments  ·  Mews Fintech » Rest related to Mews Payments  ·  Admin →
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    unlikely  ·  AdminJovana Anicic (Admin, Mews Systems) responded

    Hello from the Mews product team.  


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap.


    If the reservation is made with a VCC, VCC is being attached to the reservation, Mews is using that card for the purpose of the reservation as that's the prefered payment method added by the guest, however, if the rate is set to manual and the guest adds new payment method, it's up to front office agents to choose which card is more relevant. However, with VCC, the guest has already paid on the OTA's side, which is the reason this idea brings some additional difficulty and may drive more user mistakes.


    Thank you for sharing your suggestions.

    Jovana

    georgia.bennett supported this idea  · 
    georgia.bennett shared this idea  ·