Settings and activity

  1. 18 votes
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    0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember, you can share a link to this request so that your colleagues can also upvote the link.

    Daniel Healy supported this idea  · 
  2. 172 votes
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    idea to upvote  ·  12 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  3. 203 votes
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    idea to upvote  ·  6 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  4. 214 votes
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    idea to upvote  ·  5 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  5. 284 votes
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    idea to upvote  ·  4 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  6. 16 votes
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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  7. 35 votes
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    2 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  8. 117 votes
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    new idea  ·  3 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Daniel Healy commented  · 

    Additional to passport/ID numbers, Mews could look for other identifiers such as phone number. Mews could then `suggest` the user to merge the two profiles. This would be a massive differentiator.

    Daniel Healy supported this idea  · 
  9. 37 votes
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    new idea  ·  2 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  10. 53 votes
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    idea to upvote  ·  4 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  11. 51 votes
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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  12. 44 votes
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    0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  13. 42 votes
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    5 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  14. 103 votes
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    5 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers!

    We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.

    Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.

    Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.

    You can find more information about this feature by following the link below:

    https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category

    Thank you for your feedback and suggestions.

    Kind regards,
    Your Mews Product Team

    Daniel Healy supported this idea  · 
  15. 146 votes
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    4 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers,

    We are very happy to inform you that we have released the new group billing screen!

    On this screen you will be able to remove items that have accidentally been added to a bill.

    We are currently working on the ability to automatically post negative charges (rebates) with a single click.

    Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.

    Keep an eye on our release notes page for more!

    https://releases.mews.com/

    Daniel Healy supported this idea  · 
  16. 558 votes
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    idea to upvote  ·  14 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  17. 101 votes
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    idea to upvote  ·  9 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  18. 97 votes
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    new idea  ·  4 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  19. 318 votes
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    6 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Healy supported this idea  · 
  20. 161 votes
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    idea to upvote  ·  5 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Daniel Healy commented  · 

    There are two significant problems this causes. 1. You get a duplication of guest data which makes the database a mess. For example, you have the same guest for BDC, Expedia, Agoda and direct bookings...where, in fact it should really just be one profile. 2. The hotel loses the ability to communicate directly with the guest. This is a frustration for hoteliers as it is much more cost effective to receive direct bookings. Additional to this, I'm not familiar with any system that manages this problem well. If Mews solved this problem it would be a significant differentiator.

    Daniel Healy supported this idea  · 
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