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  1. Distinguish Manual (Terminal) payments from Merchant

    13 votes

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    4 comments  ·  Mews Fintech » Rest related to Mews Payments  ·  Admin →
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    unlikely  ·  AdminJovana Anicic (Admin, Mews Systems) responded

    Hello from the Mews product team,


    Now we allow properties to distinguish the identifier and input any numbers you'd like to, but unfortunately this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered


    Thank you for sharing your suggestions,

    Jovana

    Mews product team


    An error occurred while saving the comment
    rachel.lattie commented  · 

    The credit card payment screen has tabs to select Merchant or Terminal. Our reception team make the error quite frequently, and use the Merchant screen instead of the Terminal screen to enter a guest payment. In these situations we are then charging the guest twice!
    When these screens were on the same page, the error did not occur as it was clearly Merchant on the left and Terminal on the right. The old format reduced a lot of the problems we are now facing so request the change back.

    rachel.lattie supported this idea  ·