Settings and activity
34 results found
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79 votes
kimberly rooijakkers
supported this idea
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20 votes
Hello from the Mews product team.
We are pleased to let you know that we have made changes to address the feedback shared where the Kiosk welcome message did not appropriately handle masculine and feminine hotel names in some languages.
Thank you again for sharing this feedback!
kimberly rooijakkers
supported this idea
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123 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap for the next six months and is unlikely to be delivered.
kimberly rooijakkers
supported this idea
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17 voteskimberly rooijakkers
supported this idea
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70 votes
Hello from the Mews product team and thank you for your suggestion! We can confirm that email is an optional field in Kiosk (formerly Operator) as well as during the Online Check-in. So guests are able to skip entering the email for any children in their group.
kimberly rooijakkers
supported this idea
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12 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
kimberly rooijakkers
supported this idea
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81 votes
Hello Mewsers,
We are very happy to inform you that we provide the following reservation states:
Pending (Inquiry) – this state shows reservations as “inquired” in the system but it does remove any rooms from your inventory.
Optional – when reservations are created in the optional state they are set and tentative in the system and can be automatically released. Optional reservations will remove rooms from your inventory.
If you would like to know more about the states mentioned above, please contact our customer care team.
We would like to know more about how you envision working with “probability %” and waiting lists. If you have anymore use cases or scenarios for the waiting list, please feel free to share them with us.
Kind regards,
AldairAn error occurred while saving the comment kimberly rooijakkers
supported this idea
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21 votes
An error occurred while saving the comment kimberly rooijakkers
commented
Guests expect an immediate response, it seems. Would be good to have a response after office hours to notify them that we will respond within a certain time.
kimberly rooijakkers
supported this idea
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19 votes
An error occurred while saving the comment kimberly rooijakkers
commented
Would be great if the hotel can initiate the communication, rather than only the guest
kimberly rooijakkers
supported this idea
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171 votes
Hi Mewsers!
Guests can now sign digital registration cards in Navigator before arriving!Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.
We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757
For more information check the release note at https://releases.mewssystems.com/.
Have a great day,
Anetakimberly rooijakkers
supported this idea
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86 votes
Hello from the Mews product team. We are pleased to let you know that your hotel logo now appears in the Guest Portal.
kimberly rooijakkers
supported this idea
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19 votes
Hi Mewsers,
Thanks a lot for voting for this idea. As this idea is a bit too generic I have created the ideas which arised from this one:https://feedback.mews.com/forums/918736/suggestions/40305979
Please feel free to vote on them or create the new one.
Have a great day,
Anetakimberly rooijakkers
supported this idea
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3 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
kimberly rooijakkers
shared this idea
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58 voteskimberly rooijakkers
supported this idea
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We would like to have an overview of guests who inquired and we were full. This gives insight into demand. Moreover, when cancellations do occur we have a backup potential guest who we can then actively approach: Fill the room & great service!