Settings and activity
111 results found
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166 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap for the next six months and is unlikely to be delivered.
Robbert Van Rijsbergen
supported this idea
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823 votes
Hi Everyone,
Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users.
*Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements.
More information can be found in this release note.
To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight.
Warmest regards,
Nienke
Robbert Van Rijsbergen
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46 votesRobbert Van Rijsbergen
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16 votes
Hello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
Robbert Van Rijsbergen
supported this idea
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25 votesRobbert Van Rijsbergen
supported this idea
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220 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap for the next six months and is unlikely to be delivered.
An error occurred while saving the comment Robbert Van Rijsbergen
supported this idea
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123 votes
Hello Mewsers!
We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.
Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.
Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.
You can find more information about this feature by following the link below:
https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category
Thank you for your feedback and suggestions.
Kind regards,
Your Mews Product TeamAn error occurred while saving the comment Robbert Van Rijsbergen
commented
we need it for specific room numbers, not features...
Robbert Van Rijsbergen
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42 votes
Hi Mewsers!
You can now disable the QR code from all guest-facing emails through the Settings.To do so, please navigate to Settings > Services > Stay > Options and make sure that you don’t have “Enable QR code in emails” option selected.
If the option is disabled, placeholder in the body email is ignored and won’t be shown in the email body, neither the QR code attachment.
Have a great day,
AnetaAn error occurred while saving the comment Robbert Van Rijsbergen
commented
YES please!!
Robbert Van Rijsbergen
supported this idea
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59 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Robbert Van Rijsbergen
supported this idea
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35 votesidea to upvote · 0 comments · Revenue Diversification (Spacetime) » Co-working space management · Admin →Robbert Van Rijsbergen
supported this idea
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89 votes
Hi Mewsers!
We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)
Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.
Have a great day,
AnetaAn error occurred while saving the comment Robbert Van Rijsbergen
commented
any news on when this would be fully customizable (HTML)??
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16 votesRobbert Van Rijsbergen
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350 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
Robbert Van Rijsbergen
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34 votes
Hello,
Thank you for your suggestion. Would you be able to send us a list of the additional classifications that you would like to apply?
Robbert Van Rijsbergen
supported this idea
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An error occurred while saving the comment Robbert Van Rijsbergen
commented
including specific room numbers would be great. We have lots of returning guests that will only stay in a specific room number.
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724 votesRobbert Van Rijsbergen
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104 votes
Hi there! Thank you for your feedback,
We’ve set this idea as one to be upvoted and updated the category to “Operations”.
Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.
Robbert Van Rijsbergen
supported this idea
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112 votes
Hello from the Mews product team. We are so pleased to let you know that the new version of this feature request has been released.
Thank you again for sharing your idea!
Robbert Van Rijsbergen
supported this idea
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54 votes
Hey Mewsers, Good News! We started working on your feature request and the consumption dates will be more clearly visible on the invoices soon.
Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars!
The next webinar is tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021
Your Mews Product Team
Robbert Van Rijsbergen
supported this idea
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76 votes
The change in preauthorizations was released in 2022, unfortunately, we missed updating its status.
Now manually created preauthorizations through Mews Payments can be selected to expire up to 28 days from the creation day. Also, for automatically created preauthorizations Mews releases the preauthorization 24 hours after your property's configured check-out time. Please read about it more here! https://help.mews.com/s/article/preauthorize-a-card-payment?language=en_US
Best,
Mews Product Team
Robbert Van Rijsbergen
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62 votesRobbert Van Rijsbergen
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we have our own VIP program with and can't use MEWS to manage this, so adds manual work.