Settings and activity

  1. 77 votes

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    0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    Robbert Van Rijsbergen supported this idea  · 
  2. 119 votes

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    idea to upvote  ·  3 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Robbert Van Rijsbergen supported this idea  · 
  3. 568 votes

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    idea to upvote  ·  14 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Robbert Van Rijsbergen supported this idea  · 
  4. 41 votes

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    1 comment  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Robbert Van Rijsbergen supported this idea  · 
  5. 11 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Robbert Van Rijsbergen supported this idea  · 
  6. 21 votes

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    0 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team!

    Thank you for your suggestion.

    We have moved your request as one to be upvoted by the Mews community. Remember you can share you suggestion with your colleagues and invite them to upvote.

    Robbert Van Rijsbergen supported this idea  · 
  7. 89 votes

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    idea to upvote  ·  6 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Robbert Van Rijsbergen commented  · 

    we have our own VIP program with and can't use MEWS to manage this, so adds manual work.

    Robbert Van Rijsbergen supported this idea  · 
  8. 104 votes

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    5 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers!

    We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.

    Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.

    Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.

    You can find more information about this feature by following the link below:

    https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category

    Thank you for your feedback and suggestions.

    Kind regards,
    Your Mews Product Team

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    Robbert Van Rijsbergen commented  · 

    we need it for specific room numbers, not features...

    Robbert Van Rijsbergen supported this idea  · 
  9. 38 votes

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    5 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!
    You can now disable the QR code from all guest-facing emails through the Settings.

    To do so, please navigate to Settings > Services > Stay > Options and make sure that you don’t have “Enable QR code in emails” option selected.

    If the option is disabled, placeholder in the body email is ignored and won’t be shown in the email body, neither the QR code attachment.

    Have a great day,
    Aneta

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    Robbert Van Rijsbergen commented  · 

    YES please!!

    Robbert Van Rijsbergen supported this idea  · 
  10. 18 votes

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    3 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Robbert Van Rijsbergen supported this idea  · 
  11. 17 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Robbert Van Rijsbergen supported this idea  · 
  12. 43 votes

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    7 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Robbert Van Rijsbergen commented  · 

    any news on when this would be fully customizable (HTML)??

  13. 13 votes

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    0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team!

    That is a great suggestion, thank you for your feedback. We are updating your idea as one to be upvoted by the Mews Community.

    Remember, you can share a link to your suggestion with your colleagues and fellow hoteliers to be upvoted.

    Robbert Van Rijsbergen supported this idea  · 
  14. 176 votes

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    13 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers,
    we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.

    You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.

    Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

    Robbert Van Rijsbergen supported this idea  · 
  15. 12 votes

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    2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Robbert Van Rijsbergen supported this idea  · 
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    Robbert Van Rijsbergen commented  · 

    including specific room numbers would be great. We have lots of returning guests that will only stay in a specific room number.

  16. 67 votes

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    5 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Robbert Van Rijsbergen supported this idea  · 
  17. 70 votes

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    7 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

    Robbert Van Rijsbergen supported this idea  · 
  18. 85 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you very much for your feedback and suggestion. We have updated this request as one to be upvoted.

    Remember you can share a link to your request with your colleagues and follow hoteliers to upvote.

    Robbert Van Rijsbergen supported this idea  · 
  19. 47 votes

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    3 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Robbert Van Rijsbergen supported this idea  · 
  20. 64 votes

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    4 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello everyone,

    Thanks for the feedback.

    The reason for us holding the 7 days preauthorization is because the usual time frame for holding a pre-authorization before either capture or releasing of the funds can range between 7-14 days from time of processing the pre-auth. Also, the time the pre-authorization is held prior to capture is up to the issuing bank to determine and it’s at the total discretion of the issuing bank, unfortunately.

    But I am moving the feedback to the level of the “idea to upvote” and keeping it open for any additional upvote, discussion, or add on you might have!

    Many thanks,
    Jovana

    Robbert Van Rijsbergen supported this idea  ·