Now you can add calendar events in your Enterprise Settings. These show as an icon & note on the Rate Management & Timeline screens, and on the Availability and Occupancy reports.

Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event

Marked as a new idea. :)

Hello from the Mews product team!

Thank you for your suggestion.

We have moved your request as one to be upvoted by the Mews community. Remember you can share you suggestion with your colleagues and invite them to upvote.

Hello Mewsers!

We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.

Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.

Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.

You can find more information about this feature by following the link below:

https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category

Thank you for your feedback and suggestions.

Kind regards,
Your Mews Product Team

Hi Mewsers!
You can now disable the QR code from all guest-facing emails through the Settings.

To do so, please navigate to Settings > Services > Stay > Options and make sure that you don’t have “Enable QR code in emails” option selected.

If the option is disabled, placeholder in the body email is ignored and won’t be shown in the email body, neither the QR code attachment.

Have a great day,
Aneta

Hello from the Mews product team,

Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

Hi Mewsers!
We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.

This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)

Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.

Have a great day,
Aneta

Hello from the Mews product team!

That is a great suggestion, thank you for your feedback. We are updating your idea as one to be upvoted by the Mews Community.

Remember, you can share a link to your suggestion with your colleagues and fellow hoteliers to be upvoted.

Hi Mewsers,
we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.

You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.

Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.

Have a great day,
Aneta

Hello,

Thank you for your suggestion. Would you be able to send us a list of the additional classifications that you would like to apply?

Hello from the Mews product team,

Thank you for your suggestion.

It is currently possible to view a list of the emails sent to you have sent to you clients from the Mail queue (Main menu > Queues > Mail)  https://help.mews.com/hc/en-us/articles/360002227437-Mail-queue

Are you able to share a few more use cases with regards to how you currently, or would prefer to report on emails?

Hi there! Thank you for your feedback,

We’ve set this idea as one to be upvoted and updated the category to “Operations”.

Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

Hello,

Thank you very much for your feedback and suggestion. We have updated this request as one to be upvoted.

Remember you can share a link to your request with your colleagues and follow hoteliers to upvote.

Hey Mewsers, Good News! We started working on your feature request and the consumption dates will be more clearly visible on the invoices soon.

Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars!

The next webinar is tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021

Your Mews Product Team

Hello everyone,

Thanks for the feedback.

The reason for us holding the 7 days preauthorization is because the usual time frame for holding a pre-authorization before either capture or releasing of the funds can range between 7-14 days from time of processing the pre-auth. Also, the time the pre-authorization is held prior to capture is up to the issuing bank to determine and it’s at the total discretion of the issuing bank, unfortunately.

But I am moving the feedback to the level of the “idea to upvote” and keeping it open for any additional upvote, discussion, or add on you might have!

Many thanks,
Jovana