Settings and activity
114 results found
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160 votes
An error occurred while saving the comment 
Claudia M.
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159 votes
An error occurred while saving the comment Claudia M.
commented
This is not getting more and more critical working with MEWS longer. The profiles are duplicating more and more. We would really appreciate if there will be solution soon. This was on our first request list 1.5 years ago.
Claudia M.
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144 votes
Hi reader,
Thank you for your ideas and votes for Sell Limits. I am pleased to inform you that this topic has been moved to the roadmap.
I would be very interested speaking to a number of you about Sell limits. Please feel free to reach out to [email protected] if you would be interested in having a conversation on the topic.
Looking forward to hearing!
Warmest regards,
Nienke
Claudia M.
supported this idea
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69 votes
Hello from the Mews product team,
Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.
Remember you can share a link to this request so that your colleagues can also update the link.
An error occurred while saving the comment Claudia M.
commented
Agree, during the actual situation we also struggle with the pre-defined setup within MEWS. We would like to decide ourselves how many days the room should change the status. Or we would like to have the possibility to switch that function of entirely for the hotels which are working with HSK tools.
Claudia M.
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62 votesClaudia M.
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24 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.Claudia M.
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143 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Claudia M.
commented
Hey all,
not only for OOS/OOS but also for house use. Would be amazing if a range can be entered from - to which rooms should be changed in one go.Claudia M.
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124 votesClaudia M.
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An error occurred while saving the comment Claudia M.
commented
With the rooming list import function every guest would receive an online check in link. Which does work for corporate groups paying themselves but would cause issues for groups which are paid by a CO or TA.
We would like to seek for a solution withing configuration based on rate groups or rate codes to either request the credit card details during the online check in or not.
We also deal with a lot of young travelers, if we request a credit card its tempting to not use their own credit card, they would enter 3rd party cards which lead us to issues with chargebacks. -
28 votes
An error occurred while saving the comment Claudia M.
commented
Additional to my previous comment, Its significant for us to have better visibility on how often the operator checks in a guest vs. our reception team even now in this difficult times where contactless check in is key. At the moment we can just guess how many guest really use the operator kiosk. Some statistics maybe on your new analytic tool would be amazing to see online check in vs. arrivals. Same for online check out and also operator check ins.
Claudia M.
supported this idea
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An error occurred while saving the comment Claudia M.
commented
I need to present a statistic regular on how many kiosk check in we had. This is impossible as this information is tracked nowhere in MEWS. To make aware on the importance to roll out the operator I need to present numbers, which I cannot at the moment.
Not even the activity report does show the operator check in properly, as its only showing limit numbers of lines, thus there is no workaround. Thanks for getting on this please. -
40 votes
An error occurred while saving the comment Claudia M.
commented
This feature is important to us as we can see quickly if the registration card is saved on the profile or if we would have to look up a hard copy.
Also we would like to know one day in advance which guest have processed on online check in, if they have not done it yet, we would like to push the online check in invite again.Claudia M.
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28 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
Claudia M.
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29 votes
Hello,
We would like to hear if you’d have an interest in this idea, if yes, please upvote!
Thanks,
JovanaClaudia M.
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132 votesClaudia M.
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48 votesidea to upvote · 1 comment · Revenue Diversification (Spacetime) » Co-working space management · Admin →
An error occurred while saving the comment Claudia M.
commented
We are missing a possibility to see a report which rooms shows guest in house which moved rooms. The activity log does only show space changes which could also be allocation changes. We can not identify which of them were already checked in. But we need to see which guest have stayed in a room and moved to another for HSK to follow up.
Maybe to add in an additional change type in the action log would do the trick already.Claudia M.
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59 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
Claudia M.
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159 votesClaudia M.
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342 votes
Hello from the Mews product team. Unfortunately, we are not going to work on this request in short coming. Though we might in a longer term. If it is the case, we would re-open the opportunity.
Thanks
An error occurred while saving the comment Claudia M.
commented
we see a huge issue with the actual setup in US as there are nearly no requirements on what the guest has to provide. Therefore we do not collect any information during online check in. This is not helpful in regards to guest profile quality. We need to be able to ask our guest what we believe is required. There I support this request highly. And as usual, quick would be good as well.
Claudia M.
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62 votesClaudia M.
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112 votesClaudia M.
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84 votesClaudia M.
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For marketing and sales purpose, but also to treat the guest the right way it would be lovely to have the total revenue produced by this guest. Ideally on an enterprise level. Even more important to see in which of the properties the guest stayed.